Technical Writer, Content

  • 🏛️Protocol Labs
  • 🏷️
  • 🌐
  • 📅13 days ago


About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity's most important technology — as we explore new advances at the intersection of many exciting fields (web3, cryptography, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

Protocol Labs is looking for a content manager that is passionate about writing, content creation, brand building, and web3. 

The ideal candidate will have a technical mindset, and experience in writing for video and digital mediums. A background in and passion for Web3 and blockchain technology are preferred. Candidates should also have experience writing and creating branded content across multiple platforms and channels, including websites, blogs, social, and video campaigns. This role has the potential to expand in scope based on candidates performance on core projects. This position will be remote and report to the Head of Content.


  • Acquire a deep understanding of Protocol Labs projects, including Filecoin and IPFS.

  • Partner with the Brand Strategist to develop the brand voice and tone for five key brands: Filecoin, IPFS, Filecoin green, NFT.Storage, Estuary. 

  • Work closely with Brand Strategist to bring new architectures to life including helping with messaging pillars, outlining content guidelines. 

  • Own and optimize the Filecoin and IPFS newsletter content. Assess current blog creation processes, identify gaps and inefficiencies, and create/land a new, sustainable process for blog creation. 

  • Own copy and collaborate with Studio, Socials teams on campaign and creative assets, including video, social posts, event campaigns, and ad hoc requests (e.g. Protocol Labs magazine). 

  • Collaborate closely with Studio, Community team to overhaul Filecoin website and optimize for SEO. Own editorial updates for Filecoin site. 

  • Ensure brand voice(s) are consistent across all properties for any new content.  

Minimum Qualifications...

  • BA/BS degree in journalism, communications, marketing, or any field that relates to the role

  • 5+ years of copywriting experience, in-house or agency side, with tech or innovation brands

  • Ability to manage and prioritize multiple projects simultaneously and work quickly on deadlines

  • Efficient and organized with excruciating attention to detail

  • Process-oriented and excellent communication skills (written and verbal)

  • Self-motivated with the ability to work independently and on multiple initiatives in a fast-paced, constantly changing environment

Preferred Qualifications...

  • Success writing for and growing the audience of technical brands and products 

  • Experience in brand building and creating a cohesive voice

  • Experience and passion for Web3 or blockchain technology

What’s it like to work at Protocol Labs?
Protocol Labs' mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.
As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.
We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.


GDPR for Job Applicants and Candidates

When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]  Protocol Labs’ data protection team can be contacted via legalrequests[at]  Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.

Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.