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Technical Support Analyst (APAC)

  • πŸ›οΈChainlink
  • 🏷️
    Engineering
  • 🌐
    Singapore / Remote
  • πŸ“…a month ago

Description

*** Please only apply to this role if you are located in APAC/Asian Pacific Region! ***

Chainlink Labs is seeking a Technical Support Analyst to provide ongoing technical support to the users and node operators within the Chainlink Ecosystem. As a Technical Support Analyst, you will be responsible for responding to user inquiries, identifying and troubleshooting technical issues, escalating complex issues, collaborating with cross-functional teams, maintaining accurate records, providing guidance and support, and participating in training sessions.