Requirements
- Active participation to at least one DAO
- Understanding of blockchain technologies and public goods
- Self-starter mentality with a proven ability to take initiative and operate with little oversight
- Ability to understand technical concepts & processes
- Willingness to learn & work as a member of a team
- Open to full-time or part-time roles
Responsibilities
- Own the end-to-end governance process - create proposals, discuss with key stakeholders, manage post-approval implementation
- Work with EPNS team to improve governance processes
- Actively participate in and contribute to governance efforts of top DAOs
- Propose initiatives that will positively impact the DAO
- Provide updates on relevant forum posts & proposals across top protocols
- Educate the community about DAO governance through thought-pieces and blogs
- Track relevant advances in DAO infrastructure

What we offer:
- A creative, versatile job role with lots of independence and responsibility
- Full time, work from home
- Enthusiastic and motivated colleagues from around the world
- Fixed monthly salary in crypto based on experience and suitability
- Opportunity for team token incentives based on performance



EPNS is building the world’s first open communication layer for the Web3
 ecosystem, first for Ethereum and then for L2s and then for other 
blockchains. The protocol enables any smart contracts, dApps or 
traditional servers to send notifications tied wallet addresses of a 
user in a platform agnostic fashion (ie: notifs can be integrated and 
shown on any crypto wallet, mobile apps, extension or dApps).

Protocol for blockchain based notifications that are chain agnostic, platform independent and incentivized

Ethereum Push Notification Service

Governance Contributor has to actively participate in at least one DAO. Own the end-to-end governance process - create proposals, discuss with key stakeholders, manage the post-approval implementation


Governance Contributor

Responsibilities
- Designing the architecture and implementation of decentralized validators.
- Developing ideas for new programs, products, or features by monitoring industry developments and trends.
- Implementation of staking/slashing mechanism in push nodes.
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
Requirements
- Working knowledge of Blockchain technologies & their frameworks is good to have.
- Experience in running large scalable distributed services following microservice architecture
- Knowledge of Sharding, Staking, and Slashing Mechanism
- Proficient with git and git workflows
- Experience with deploying complex applications on cloud platforms using a container orchestration platform, such as Kubernetes.
- Understanding of cryptography
- Problem-solving attitude
- Collaborative team spirit
- Strong written and verbal communication skills
- Sense of ownership and pride in your performance and its impact on the company’s success

What we offer:
- A creative, versatile job role with lots of independence and responsibility
- Full time, work from home
- Enthusiastic and motivated colleagues from around the world
- Fixed monthly salary in crypto-based on experience and suitability
- Opportunity for team token incentives based on performance



The key role of distributed backend engineer will be decentralizing Push nodes, and developing ideas for new programs, products, or features by monitoring industry developments and trends.
Also, features like - Implementation of the staking/slashing mechanism in push nodes.

Distributed System Backend Engineer

<div>What is Polygon?</div><div> </div><div><a href="https://polygon.technology/" class="postings-link">Polygon</a> is the leading platform for Ethereum scaling and infrastructure development. Its growing suite of products offers developers easy access to all major scaling and infrastructure solutions: L2 solutions (ZK Rollups and Optimistic Rollups), sidechains, hybrid solutions, stand-alone and enterprise chains, data availability solutions, and more. Polygon’s scaling solutions have seen widespread adoption with 7000+ applications hosted, 1B+ total transactions processed, ~100M+ unique user addresses, and $5B+ in assets secured.</div><div> </div><div>The Role</div><div> </div><div>The VP of Customer Success will build and lead a team that will make Polygon's customers and partners successful through high-impact engagement, problem solving and value creating by leveraging resources from within Polygon and the broader web3 ecosystem. They will partner cross functionally with business development, developer relations, marketing and product teams to ensure that Polygon's customer and partners are successful and have the support they need to achieve maximum potential. </div><div> </div><div>They will create process and structure to have coverage across all customers and partners and provide industry standard response, issue resolution and consistent communication internally and externally.</div><div> </div><div>&nbsp;The ultimate measure of success will be Polygon Studios’ customers’ engagement as measured by speed/ease of adoption, retention on Polygon technology, and overall satisfaction (NPS). </div>

Polygon

What is Polygon?

Polygon is the leading platform for Ethereum scaling and infrastructure development. Its growing suite of products offers developers easy access to all major scaling and infrastructure solutions: L2 solutions (ZK Rollups and Optimistic Rollups), sidechains, hybrid solutions, stand-alone and enterprise chains, data availability solutions, and more. Polygon’s scaling solutions have seen widespread adoption with 7000+ applications hosted, 1B+ total transactions processed, ~100M+ unique user addresses, and $5B+ in assets secured.

The Role

The VP of Customer Success will build and lead a team that will make Polygon's customers and partners successful through high-impact engagement, problem solving and value creating by leveraging resources from within Polygon and the broader web3 ecosystem. They will partner cross functionally with business development, developer relations, marketing and product teams to ensure that Polygon's customer and partners are successful and have the support they need to achieve maximum potential. 

They will create process and structure to have coverage across all customers and partners and provide industry standard response, issue resolution and consistent communication internally and externally.

 The ultimate measure of success will be Polygon Studios’ customers’ engagement as measured by speed/ease of adoption, retention on Polygon technology, and overall satisfaction (NPS). 


VP Customer Success, EMEA (Remote)

We are Ramp 
Blockchain is changing the world and has the potential to turn it upside down. We know that it is time to reverse the model we got used to, where the top 1% decide on everything. Blockchain democratises entertainment, wealth, builds new opportunities for community-driven innovation, shakes up the ancien regime. We’re inches away from the paradigm shift and Ramp is here to help move the needle.
 
The bottom-up revolution is already on the move and there is still some space onboard. Ramp is here to use the knowledge of finance and technology to make business more open to everyone to join in and make crypto easier. Interacting with crypto-powered apps still feels intimidating for most. We work to unlock a future where crypto is as easy to use as eCommerce is today.
 
We believe in technology-driven change. We are a part of the decentralised revolution. For us, that means adding value to the world by individual approach and critical eye. Our operating framework is built on passion &amp; hunger. We gathered the best-in-class team to work together on things that matter. We want you to feel challenged and motivated by the company you have and give the same feeling to your teammates.
 
If you share our values and approach, there is a space for you at Ramp!   
Role Overview 
We’re looking for a natural, detail-oriented problem-solver with excellent communication skills. You will be helping out our users with resolving their queries, making sure their issues are well taken care of, and improve our business performance by managing transaction and verification processing. 
Core Responsibilities 
<ul><li>providing the best customer experience and establish a strong relationship and trust with our users</li>


<li>responding to user queries via live chat in a swift and pragmatic way</li><li>monitoring transactions and ensure that AML requirements are met</li><li>conducting KYC checks in selected cases </li>
<li>stepping into the users' shoes, identifying their needs, and helping them use our product,</li>
<li>reporting product malfunctions to the product team and proposing product improvements by creating a frequently asked questions database</li>
<li>monitoring our social media (Discord, Twitter) and reaching out to provide assistance</li>
<li>ensuring that customers technical issues are resolved,</li>
<li>using feedback and share it with the team to ensure the excellence of our service</li></ul>

Ramp

We are Ramp Blockchain is changing the world and has the potential to turn it upside down. We know that it is time to reverse the model we got used to, where the top 1% decide on everything. Blockchain democratises entertainment, wealth, builds new opportunities for community-driven innovation, shakes up the ancien regime. We’re inches away from the paradigm shift and Ramp is here to help move the needle. The bottom-up revolution is already on the move and there is still some space onboard. Ramp is here to use the knowledge of finance and technology to make business more open to everyone to join in and make crypto easier. Interacting with crypto-powered apps still feels intimidating for most. We work to unlock a future where crypto is as easy to use as eCommerce is today. We believe in technology-driven change. We are a part of the decentralised revolution. For us, that means adding value to the world by individual approach and critical eye. Our operating framework is built on passion &amp; hunger. We gathered the best-in-class team to work together on things that matter. We want you to feel challenged and motivated by the company you have and give the same feeling to your teammates. If you share our values and approach, there is a space for you at Ramp! Role Overview We’re looking for a natural, detail-oriented problem-solver with excellent communication skills. You will be helping out our users with resolving their queries, making sure their issues are well taken care of, and improve our business performance by managing transaction and verification processing. Core Responsibilities providing the best customer experience and establish a strong relationship and trust with our users responding to user queries via live chat in a swift and pragmatic waymonitoring transactions and ensure that AML requirements are metconducting KYC checks in selected cases stepping into the users' shoes, identifying their needs, and helping them use our product, reporting product malfunctions to the product team and proposing product improvements by creating a frequently asked questions database monitoring our social media (Discord, Twitter) and reaching out to provide assistance ensuring that customers technical issues are resolved, using feedback and share it with the team to ensure the excellence of our service

Customer Support Agent

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;At &lt;a href=&quot;https://www.figment.io&quot; target=&quot;_blank&quot;&gt;Figment&lt;/a&gt;, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;There are a few things we look for when adding top talent to our team. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;First, we look for candidates who lead with authenticity, bringing your whole self to what you do. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Second, crypto is moving fast and so do we. Having an orientation to action and making the invisible, visible through clear communication &amp;amp; leadership are key principles for our team. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Finally, we believe everyone is always learning so demonstrating humility as we get better is how we will build a beautiful company.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Global Head of Customer Success will be a vital part of Figments leadership team. In this role, you will build and lead the strategy and execution of our customer success pillars ensuring the successful adoption, value realization and growth across Figments customer segments. You will focus primarily on building an extraordinary team and driving achievement of operational objectives and key results!&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities/Duties:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and develop a high-performance world-class Customer Success &amp;amp; Support team to help scale and grow the business.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive successful solution adoption, customer value, retention and expansion goals ultimately improving the Figment customer lifetime value.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the VP of Growth &amp;amp; business leads to strategize and execute initiatives relating to the Customer Success Management Pillar.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and deploy strategies, action plans and playbooks to improve the customer experience, increase customer retention and enable account growth.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive operational improvements which streamline processes, leverage automation and enable scale.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mentor and coach team leaders, hire and develop key talent, manage to high performance and create an inclusive team culture.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build strong internal partnerships with sales, product, protocol and marketing teams inside and beyond the Customer Success Organization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create an environment of innovation and continual improvement to re-imagine how we deliver customer success across Figments customer base.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Serve as an inspiring leader in the Customer Success organization by keeping up to speed on the latest practices and available tools.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;15+ years of growing responsibility in enterprise-level leadership in customer success, account management, customer support and technical onboarding.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong customer success platforms (e.g.SFDC, Gainsight, ChurnZero, Totango) experience required.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;SaaS experience required and preferred in a startup environment.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated success in building a Success, Renewals, or Customer Engagement function.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Consistent record of overachievement of quota and KPIs and strong organizational, operational and analytical skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prior revenue responsibility for large book of software maintenance or renewal business.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Significant prior experience defining and implementing strategy for a customer facing team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven leader and motivator, with deep experience building and leading successful team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experienced presentation development skills (storytelling/design).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to drive effective and influencing conversations at the C-level.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Credible and effective C-level advisor and coach, especially around change management (cultural, technical or business).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong consulting skills and proven results working as a Trusted Advisor to drive business value for clients or stakeholders.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A deep understanding of value drivers in recurring revenue business models.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to articulately present and debate recommendations at the executive level.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Crypto experience or a strong passion/curiosity for blockchain technology preferred.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Benefits &amp;amp; Impact&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote First + Hybrid Working Environment: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully remote-first teams with regular team retreats to foster team bonding&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional Culture: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A culture of honesty, professionalism and risk taking in a high-growth environment&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work/Life Flexibility:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Remote work with a flexible PTO policy - 20 days PTO plus 5 flexible days&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Family-Friendly Benefits: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best in class parental leave and flexible arrangements&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Health &amp;amp; Wellness:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Company-paid medical/vision/dental for employees and family&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Compensation: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comprehensive packages including competitive salary, bonus and equity&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Figment&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community &amp;amp; governance.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Figment

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;At &lt;a href=&quot;https://www.figment.io&quot; target=&quot;_blank&quot;&gt;Figment&lt;/a&gt;, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;There are a few things we look for when adding top talent to our team. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;First, we look for candidates who lead with authenticity, bringing your whole self to what you do. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Second, crypto is moving fast and so do we. Having an orientation to action and making the invisible, visible through clear communication &amp;amp; leadership are key principles for our team. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Finally, we believe everyone is always learning so demonstrating humility as we get better is how we will build a beautiful company.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Global Head of Customer Success will be a vital part of Figments leadership team. In this role, you will build and lead the strategy and execution of our customer success pillars ensuring the successful adoption, value realization and growth across Figments customer segments. You will focus primarily on building an extraordinary team and driving achievement of operational objectives and key results!&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Responsibilities/Duties:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and develop a high-performance world-class Customer Success &amp;amp; Support team to help scale and grow the business.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive successful solution adoption, customer value, retention and expansion goals ultimately improving the Figment customer lifetime value.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the VP of Growth &amp;amp; business leads to strategize and execute initiatives relating to the Customer Success Management Pillar.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and deploy strategies, action plans and playbooks to improve the customer experience, increase customer retention and enable account growth.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive operational improvements which streamline processes, leverage automation and enable scale.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mentor and coach team leaders, hire and develop key talent, manage to high performance and create an inclusive team culture.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build strong internal partnerships with sales, product, protocol and marketing teams inside and beyond the Customer Success Organization.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create an environment of innovation and continual improvement to re-imagine how we deliver customer success across Figments customer base.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Serve as an inspiring leader in the Customer Success organization by keeping up to speed on the latest practices and available tools.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Qualifications:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;15+ years of growing responsibility in enterprise-level leadership in customer success, account management, customer support and technical onboarding.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong customer success platforms (e.g.SFDC, Gainsight, ChurnZero, Totango) experience required.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;SaaS experience required and preferred in a startup environment.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated success in building a Success, Renewals, or Customer Engagement function.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Consistent record of overachievement of quota and KPIs and strong organizational, operational and analytical skills.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prior revenue responsibility for large book of software maintenance or renewal business.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Significant prior experience defining and implementing strategy for a customer facing team.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven leader and motivator, with deep experience building and leading successful team.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experienced presentation development skills (storytelling/design).&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to drive effective and influencing conversations at the C-level.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Credible and effective C-level advisor and coach, especially around change management (cultural, technical or business).&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong consulting skills and proven results working as a Trusted Advisor to drive business value for clients or stakeholders.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A deep understanding of value drivers in recurring revenue business models.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to articulately present and debate recommendations at the executive level.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Crypto experience or a strong passion/curiosity for blockchain technology preferred.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Benefits &amp;amp; Impact&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote First + Hybrid Working Environment: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully remote-first teams with regular team retreats to foster team bonding&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional Culture: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A culture of honesty, professionalism and risk taking in a high-growth environment&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work/Life Flexibility:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Remote work with a flexible PTO policy - 20 days PTO plus 5 flexible days&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Family-Friendly Benefits: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best in class parental leave and flexible arrangements&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Health &amp;amp; Wellness:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Company-paid medical/vision/dental for employees and family&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Compensation: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comprehensive packages including competitive salary, bonus and equity&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;About Figment&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community &amp;amp; governance.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Global Head of Customer Success

ZKX is developing a decentralized derivatives protocol on StarkNet, the upcoming ZK-rollup by Starkware. Offering an innovative permissionless protocol for perpetual swaps, ZKX will bring unique complex trading strategies to a simplified and fun trading environment. We’re supported by well-known venture funds and are currently coming out of stealth. This is a remote position (Europe to Asia) with travel opportunities and the chance to work for an innovative DeFi project. Join us in the journey to Web3! Responsibilities<ul> <li>Assist the executive leadership in functional and operational tasks as it relates to the business (meeting coordination, emails, accounting…). </li> <li>Experience managing operations at a startup will be highly valued.</li> <li>Assist in digital marketing and branding activities for the leadership team (Twitter, LinkedIn). </li> <li>Bonus: Assist the leadership team in physical support on the ground in Portugal if the candidate is based there.</li> <li>Bonus: Experience editing and/or interest in podcasting and media. </li> <li>Bonus: Experience trading and/or interest in cryptocurrencies.</li> </ul>Requirements<ul> <li>Ability to learn fast is KEY. Experience managing operations and functional tasks as a PA previously will be valued.</li> <li>Experience doing digital marketing or branding for social media accounts will be valued. </li> <li>Experience with doing basic accounting and bookkeeping tasks will be valued.</li> <li>Experience with assisting in business development and sales efforts will also be considered.</li> <li>Honesty, discretion and autonomy at work are essential.</li> </ul>Benefits<ul> <li>Professional growth opportunities and career prospects</li> <li>Salary plus incentives package to align the team with the project's success</li> </ul>

ZKX is a disruptive trading platform that provides decentralized exposure to global markets.

ZKX is a disruptive trading platform that provides decentralized exposure to global markets.

ZKX is developing a decentralized derivatives protocol on StarkNet, the upcoming ZK-rollup by Starkware. Offering an innovative permissionless protocol for perpetual swaps, ZKX will bring unique complex trading strategies to a simplified and fun trading environment. We’re supported by well-known venture funds and are currently coming out of stealth. This is a remote position (Europe to Asia) with travel opportunities and the chance to work for an innovative DeFi project. Join us in the journey to Web3! Responsibilities Assist the executive leadership in functional and operational tasks as it relates to the business (meeting coordination, emails, accounting…). Experience managing operations at a startup will be highly valued. Assist in digital marketing and branding activities for the leadership team (Twitter, LinkedIn). Bonus: Assist the leadership team in physical support on the ground in Portugal if the candidate is based there. Bonus: Experience editing and/or interest in podcasting and media. Bonus: Experience trading and/or interest in cryptocurrencies. Requirements Ability to learn fast is KEY. Experience managing operations and functional tasks as a PA previously will be valued. Experience doing digital marketing or branding for social media accounts will be valued. Experience with doing basic accounting and bookkeeping tasks will be valued. Experience with assisting in business development and sales efforts will also be considered. Honesty, discretion and autonomy at work are essential. Benefits Professional growth opportunities and career prospects Salary plus incentives package to align the team with the project's success 

Executive Assistant / Operations Manager

Customer Support Specialists offer help to the users of POAP - whether they be Collectors or Issuers - through the use of our online chat-bubble system (Intercom). You will be required to provide this support to our users in as professional, kind, and swift a manner as possible. This requires a strong technical understanding and familiarity with our product and how it's used. Naturally, strong interpersonal skills are a must. Due to POAP's nascency, its product is fluid and ever-changing; this means there is lots of opportunity for those who can thrive in such an environment.
<h2>Responsibilities</h2>
<ul>
<li>Responding to customer questions within a timely fashion (&lt;2 minutes from initial contact).</li>
<li>Maintaining a positive attitude during all interactions with Customers.</li>
<li>Maintaining a customer satisfaction rating of &gt;80%</li>
<li>Document and organize Customers' feedback regarding Support Documentation so that instructional content may be produced and improved upon. </li>
<li>Staying up-to-date with all POAP process/flow changes as well as changes to the POAP ecosystem as you must be able to explain these to users.</li></ul>
<h2>Hours</h2>
Morning shift
Saturday-Sunday:
8-hour shift:
7:00-15:00 eastern time
Opportunity for additional hours as well.
Midnight shift
Friday night-Saturday morning:
8-hour shift:
23:00-7:00 
eastern timeOpportunity for additional hours as well.

POAP Inc.

Customer Support Specialists offer help to the users of POAP - whether they be Collectors or Issuers - through the use of our online chat-bubble system (Intercom). You will be required to provide this support to our users in as professional, kind, and swift a manner as possible. This requires a strong technical understanding and familiarity with our product and how it's used. Naturally, strong interpersonal skills are a must. Due to POAP's nascency, its product is fluid and ever-changing; this means there is lots of opportunity for those who can thrive in such an environment. Responsibilities Responding to customer questions within a timely fashion (&lt;2 minutes from initial contact). Maintaining a positive attitude during all interactions with Customers. Maintaining a customer satisfaction rating of &gt;80% Document and organize Customers' feedback regarding Support Documentation so that instructional content may be produced and improved upon. Staying up-to-date with all POAP process/flow changes as well as changes to the POAP ecosystem as you must be able to explain these to users. Hours Morning shift Saturday-Sunday: 8-hour shift: 7:00-15:00 eastern time Opportunity for additional hours as well. Midnight shift Friday night-Saturday morning: 8-hour shift: 23:00-7:00 eastern timeOpportunity for additional hours as well.

Support Specialist (Part-Time, Weekend Morning or Afternoon Shift)

<h2 dir="ltr">!We are hiring in New York, London, Warsaw and Miami! </h2>
<h2 dir="ltr">We are Ramp</h2>
Blockchain is changing the world and has the potential to turn it upside down. We know that it is time to reverse the model we got used to, where the top 1% decide on everything. Blockchain democratises entertainment, wealth, builds new opportunities for community-driven innovation, shakes up the ancien regime. We’re inches away from the paradigm shift and Ramp is here to help move the needle.
 
The bottom-up revolution is already on the move and there is still some space onboard. Ramp is here to use the knowledge of finance and technology to make business more open to everyone to join in and make crypto easier. Interacting with crypto-powered apps still feels intimidating for most. We work to unlock a future where crypto is as easy to use as eCommerce is today.
 
We believe in technology-driven change. We are a part of the decentralised revolution. For us, that means adding value to the world by individual approach and critical eye. Our operating framework is built on passion &amp; hunger. We gathered the best-in-class team to work together on things that matter. We want you to feel challenged and motivated by the company you have and give the same feeling to your teammates.
 
If you share our values and approach, there is a space for you at Ramp! 
<h2 dir="ltr">Role Overview</h2>
We’re looking for a Senior Compliance Operations Specialist to join a small but growing team. The Senior Compliance Operations Specialist will report to the Compliance Operations Manager and work closely with the Sales and Operations teams. The Senior Compliance Operations Specialist will be responsible for the evaluation of prospective partner legal entities by conducting business and operational due diligence reviews.
 
The Compliance Operations team operates globally with responsibility for managing client due diligence reviews, partner due diligence reviews, name screening alert resolution, and blockchain investigations. Core Responsibilities
<ul><li>Conducting business and operational due diligence reviews on potential partners</li><li>Reviewing due diligence questionnaires and corresponding legal documentation to identify potential concerns and identify the need for further documentation</li><li>Reviewing partner companies’ corporate structures and beneficial ownership</li><li>Confirming registrations and licenses</li><li>Identifying potential risks</li><li>Meticulously documenting of research and any operational concerns identified</li><li>Presenting detailed due diligence reports and recommendations to the Compliance Operations Manager </li><li>Exhibiting “white glove” service for potential partners and the business development team, providing timely responses, clear feedback and professional communication</li><li>Maintaining a tracker of escalations and meeting internal SLAs for completion of reviews</li><li>Willingness to assist with customer due diligence, name screening, and blockchain investigations as needed</li><li>Willingness to assist with ad-hoc projects and initiatives</li></ul>

!We are hiring in New York, London, Warsaw and Miami! We are Ramp Blockchain is changing the world and has the potential to turn it upside down. We know that it is time to reverse the model we got used to, where the top 1% decide on everything. Blockchain democratises entertainment, wealth, builds new opportunities for community-driven innovation, shakes up the ancien regime. We’re inches away from the paradigm shift and Ramp is here to help move the needle. The bottom-up revolution is already on the move and there is still some space onboard. Ramp is here to use the knowledge of finance and technology to make business more open to everyone to join in and make crypto easier. Interacting with crypto-powered apps still feels intimidating for most. We work to unlock a future where crypto is as easy to use as eCommerce is today. We believe in technology-driven change. We are a part of the decentralised revolution. For us, that means adding value to the world by individual approach and critical eye. Our operating framework is built on passion &amp; hunger. We gathered the best-in-class team to work together on things that matter. We want you to feel challenged and motivated by the company you have and give the same feeling to your teammates. If you share our values and approach, there is a space for you at Ramp! Role Overview We’re looking for a Senior Compliance Operations Specialist to join a small but growing team. The Senior Compliance Operations Specialist will report to the Compliance Operations Manager and work closely with the Sales and Operations teams. The Senior Compliance Operations Specialist will be responsible for the evaluation of prospective partner legal entities by conducting business and operational due diligence reviews. The Compliance Operations team operates globally with responsibility for managing client due diligence reviews, partner due diligence reviews, name screening alert resolution, and blockchain investigations.Core Responsibilities Conducting business and operational due diligence reviews on potential partnersReviewing due diligence questionnaires and corresponding legal documentation to identify potential concerns and identify the need for further documentationReviewing partner companies’ corporate structures and beneficial ownershipConfirming registrations and licensesIdentifying potential risksMeticulously documenting of research and any operational concerns identifiedPresenting detailed due diligence reports and recommendations to the Compliance Operations Manager Exhibiting “white glove” service for potential partners and the business development team, providing timely responses, clear feedback and professional communicationMaintaining a tracker of escalations and meeting internal SLAs for completion of reviewsWillingness to assist with customer due diligence, name screening, and blockchain investigations as neededWillingness to assist with ad-hoc projects and initiatives

Senior Compliance Operations Specialist

&lt;p&gt;ChainSafe Systems is a blockchain R&amp;amp;D firm on a mission to realize the potential of Web3 infrastructure through sustainable, open-source development. Our vision is to create a world with organizations that empower people to build and innovate through blockchain agnostic tools and other distributed technologies.&lt;/p&gt;
&lt;p&gt;We are global leaders in the industry, unique in our work across multiple blockchain ecosystems, and currently are pioneering technology and infrastructure related to Ethereum, Polkadot, Filecoin and more. We are actively pursuing the development of our own product suite, having recently released &lt;a href=&quot;https://files.chainsafe.io/&quot;&gt;Files&lt;/a&gt;, which allows users to upload and store files on IPFS and Filecoin with the goal of furthering development to provide a decentralized&amp;nbsp;alternative to&amp;nbsp;cloud storage.&lt;/p&gt;
&lt;p&gt;ChainSafe is a unique company in a unique space, growing quickly and building a global reputation in this nascent space. Beyond offering experience across every major blockchain space to our team, we provide an open, inclusive, and supportive environment where we help folks reach their full potential as a human and as a professional.&lt;/p&gt;
&lt;p&gt;Culture fit and alignment to our core values are extremely important to us. We are fueled by an immense intellectual curiosity of what technology can do and the impact it can have. You will thrive here if you are intensely driven by tackling technical challenges that no one else has solved yet and are inspired by the possibility of building the next generation of web infrastructure and decentralized systems.&lt;/p&gt;
&lt;p&gt;We are looking for a Client Relationship Manager to work within our Business Development team and manage relationships with our consulting clients. As Client Relationship Manager, you will report directly to our Head of Business Development while working closely with our Key Account Manager to bring in new business to our consulting division.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Roles and Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Manage relationships with new and existing clients throughout the deal cycle, from initial contact through to finalizing agreements (note: this is not a sales role).&lt;/li&gt;
&lt;li&gt;Oversee client onboarding, scheduling, quote generation, and contract creation for our consulting engagements and auditing division.&lt;/li&gt;
&lt;li&gt;Filter through and assess inbound queries and business opportunities.&lt;/li&gt;
&lt;li&gt;Collaborate with Project Managers to ensure smooth handoff and allow for ongoing communication with clients.&lt;/li&gt;
&lt;li&gt;Participate in regular internal BD meetings, and provide updates on progress.&lt;/li&gt;
&lt;li&gt;Support and work closely with our Head of Business Development to execute on our business development strategy for consulting.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications and Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Must have: Solid understanding of the blockchain ecosystem and key players in it.&lt;/li&gt;
&lt;li&gt;2+ years’ work experience, preferably at blockchain or software companies.&lt;/li&gt;
&lt;li&gt;Track record of building and maintaining client relationships.&lt;/li&gt;
&lt;li&gt;Excellent written and spoken English.&lt;/li&gt;
&lt;li&gt;Bonus points: Demonstrable knowledge of technical aspects of various blockchain projects.&lt;/li&gt;
&lt;li&gt;Bonus points: Experience with open source software.&lt;/li&gt;
&lt;li&gt;Bonus points: Experience working remotely.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Skills&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Collaborative&lt;/strong&gt; - This role will require you to work closely with team members and external clients. As such, you must be highly collaborative, with strong interpersonal skills and stellar negotiation skills.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Strong Networker&lt;/strong&gt; - A lot of our work comes out of networking and person-to-person connections. You will need to be able to connect with a wide range of industry leaders, and should be highly skilled in deal building and business negotiation processes.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Excellent Communicator&lt;/strong&gt;&amp;nbsp;- This role is about building and managing customer and partner relationships, which means you must be skilled verbal and written communications.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Resourceful&lt;/strong&gt;&amp;nbsp;- Currently, we have only a small team that works on BD who sometimes act as individual contributors. Because of that, it’s important to be able to do more with less, ruthlessly prioritize, and work independently on assigned tasks.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Organized&lt;/strong&gt; - This role requires you to keep track of the many moving parts and evolving relationships that make up our business development pipeline. As such, you&#39;ll need to be a highly organized individual.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Industry Expertise&lt;/strong&gt;&amp;nbsp;- In order to effectively find and vet engagements, you&#39;ll need to understand the company’s products and services inside and out, and must have sufficient technical knowledge to be able to propose high-level solutions to clients.&lt;/li&gt;
&lt;li&gt;We strongly encourage you to apply even if you don’t fit all the requirements. You don’t have to match all the listed requirements exactly to be considered for this role.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Why join us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Founded by Developers for Developers, we foster an Agile environment where tasks are assigned based not just on what you know but what you want to learn. We offer fast opportunities for personal growth, mentorship, professional development funding, tons of autonomy and responsibility, a results-driven environment, close collaboration with an international team, exposure to a wide array of ecosystems and trailblazing technologies, and flexible work hours.&lt;/p&gt;
&lt;p&gt;At ChainSafe, we are a compassionate group of builders and makers, working to bring our ideas to life. You’ll be part of a team that believes in the vital importance of community and contributing to advance humanity with open-source and decentralized technology.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://chainsafe.io/corevalues&quot;&gt;We care deeply about our values and look for these in every team member:&lt;/a&gt;&lt;/strong&gt; A dedication to self-improvement and professional development; a commitment to community and collaboration; a drive for accountability, diligence, and autonomy; and above all fostering a place of acceptance, friendliness, and compassion.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;We welcome your fresh perspectives and ideas&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At ChainSafe, diversity and inclusion is more than a statement; equality and accessibility are guiding principles embedded in who we are - and why we do what we do. We recognize the benefits of a diverse team and aspire to embed respect for all people into our culture, values, and day-to-day practices. We encourage women, LGBTQIA+ people, people of colour, and members of any other group underrepresented in the blockchain space (or tech in general) to apply.&lt;/p&gt;
&lt;p&gt;ChainSafe is a remote-first company with an international team. We offer opportunities for personal and professional learning and growth, value autonomy and responsibility, and have a results-driven environment, flexible work hours and time-off policy, as well as competitive salary.&lt;/p&gt;
&lt;p&gt;Salary will be determined through the interview process after a review of experience, knowledge, skills, abilities, equity, and location, as well as alignment with market data&lt;/p&gt;
&lt;p&gt;To apply for this position, please fill out the linked application form. Please attach your CV/resume as well as a link to your Github/Gitlab profile or some other software project you have contributed to.&lt;/p&gt;

ChainSafe Systems is a blockchain R&amp;D firm on a mission to realize the potential of Web3 infrastructure through sustainable, open-source development. Our vision is to create a world with organizations that empower people to build and innovate through blockchain agnostic tools and other distributed technologies.
We are global leaders in the industry, unique in our work across multiple blockchain ecosystems, and currently are pioneering cutting-edge technology and infrastructure.
ChainSafe is growing quickly and building a global reputation in this nascent space. Beyond offering experience across every major blockchain space to our team, we provide an open, inclusive, and supportive environment where we help folks reach their full potential as a human and as a professional.

ChainSafe Systems is a blockchain R&amp;D firm on a mission to realize the potential of Web3 infrastructure through sustainable, open-source development. Our vision is to create a world with organizations that empower people to build and innovate through blockchain agnostic tools and other distributed technologies. We are global leaders in the industry, unique in our work across multiple blockchain ecosystems, and currently are pioneering cutting-edge technology and infrastructure. ChainSafe is growing quickly and building a global reputation in this nascent space. Beyond offering experience across every major blockchain space to our team, we provide an open, inclusive, and supportive environment where we help folks reach their full potential as a human and as a professional.

ChainSafe Systems

&lt;p&gt;ChainSafe Systems is a blockchain R&amp;amp;D firm on a mission to realize the potential of Web3 infrastructure through sustainable, open-source development. Our vision is to create a world with organizations that empower people to build and innovate through blockchain agnostic tools and other distributed technologies.&lt;/p&gt; &lt;p&gt;We are global leaders in the industry, unique in our work across multiple blockchain ecosystems, and currently are pioneering technology and infrastructure related to Ethereum, Polkadot, Filecoin and more. We are actively pursuing the development of our own product suite, having recently released &lt;a href=&quot;https://files.chainsafe.io/&quot;&gt;Files&lt;/a&gt;, which allows users to upload and store files on IPFS and Filecoin with the goal of furthering development to provide a decentralized&amp;nbsp;alternative to&amp;nbsp;cloud storage.&lt;/p&gt; &lt;p&gt;ChainSafe is a unique company in a unique space, growing quickly and building a global reputation in this nascent space. Beyond offering experience across every major blockchain space to our team, we provide an open, inclusive, and supportive environment where we help folks reach their full potential as a human and as a professional.&lt;/p&gt; &lt;p&gt;Culture fit and alignment to our core values are extremely important to us. We are fueled by an immense intellectual curiosity of what technology can do and the impact it can have. You will thrive here if you are intensely driven by tackling technical challenges that no one else has solved yet and are inspired by the possibility of building the next generation of web infrastructure and decentralized systems.&lt;/p&gt; &lt;p&gt;We are looking for a Client Relationship Manager to work within our Business Development team and manage relationships with our consulting clients. As Client Relationship Manager, you will report directly to our Head of Business Development while working closely with our Key Account Manager to bring in new business to our consulting division.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Roles and Responsibilities&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Manage relationships with new and existing clients throughout the deal cycle, from initial contact through to finalizing agreements (note: this is not a sales role).&lt;/li&gt; &lt;li&gt;Oversee client onboarding, scheduling, quote generation, and contract creation for our consulting engagements and auditing division.&lt;/li&gt; &lt;li&gt;Filter through and assess inbound queries and business opportunities.&lt;/li&gt; &lt;li&gt;Collaborate with Project Managers to ensure smooth handoff and allow for ongoing communication with clients.&lt;/li&gt; &lt;li&gt;Participate in regular internal BD meetings, and provide updates on progress.&lt;/li&gt; &lt;li&gt;Support and work closely with our Head of Business Development to execute on our business development strategy for consulting.&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Qualifications and Experience&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Must have: Solid understanding of the blockchain ecosystem and key players in it.&lt;/li&gt; &lt;li&gt;2+ years’ work experience, preferably at blockchain or software companies.&lt;/li&gt; &lt;li&gt;Track record of building and maintaining client relationships.&lt;/li&gt; &lt;li&gt;Excellent written and spoken English.&lt;/li&gt; &lt;li&gt;Bonus points: Demonstrable knowledge of technical aspects of various blockchain projects.&lt;/li&gt; &lt;li&gt;Bonus points: Experience with open source software.&lt;/li&gt; &lt;li&gt;Bonus points: Experience working remotely.&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Skills&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;strong&gt;Collaborative&lt;/strong&gt; - This role will require you to work closely with team members and external clients. As such, you must be highly collaborative, with strong interpersonal skills and stellar negotiation skills.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Strong Networker&lt;/strong&gt; - A lot of our work comes out of networking and person-to-person connections. You will need to be able to connect with a wide range of industry leaders, and should be highly skilled in deal building and business negotiation processes.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Excellent Communicator&lt;/strong&gt;&amp;nbsp;- This role is about building and managing customer and partner relationships, which means you must be skilled verbal and written communications.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Resourceful&lt;/strong&gt;&amp;nbsp;- Currently, we have only a small team that works on BD who sometimes act as individual contributors. Because of that, it’s important to be able to do more with less, ruthlessly prioritize, and work independently on assigned tasks.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Organized&lt;/strong&gt; - This role requires you to keep track of the many moving parts and evolving relationships that make up our business development pipeline. As such, you&#39;ll need to be a highly organized individual.&lt;/li&gt; &lt;li&gt;&lt;strong&gt;Industry Expertise&lt;/strong&gt;&amp;nbsp;- In order to effectively find and vet engagements, you&#39;ll need to understand the company’s products and services inside and out, and must have sufficient technical knowledge to be able to propose high-level solutions to clients.&lt;/li&gt; &lt;li&gt;We strongly encourage you to apply even if you don’t fit all the requirements. You don’t have to match all the listed requirements exactly to be considered for this role.&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Why join us&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;Founded by Developers for Developers, we foster an Agile environment where tasks are assigned based not just on what you know but what you want to learn. We offer fast opportunities for personal growth, mentorship, professional development funding, tons of autonomy and responsibility, a results-driven environment, close collaboration with an international team, exposure to a wide array of ecosystems and trailblazing technologies, and flexible work hours.&lt;/p&gt; &lt;p&gt;At ChainSafe, we are a compassionate group of builders and makers, working to bring our ideas to life. You’ll be part of a team that believes in the vital importance of community and contributing to advance humanity with open-source and decentralized technology.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;&lt;a href=&quot;https://chainsafe.io/corevalues&quot;&gt;We care deeply about our values and look for these in every team member:&lt;/a&gt;&lt;/strong&gt; A dedication to self-improvement and professional development; a commitment to community and collaboration; a drive for accountability, diligence, and autonomy; and above all fostering a place of acceptance, friendliness, and compassion.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;We welcome your fresh perspectives and ideas&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;At ChainSafe, diversity and inclusion is more than a statement; equality and accessibility are guiding principles embedded in who we are - and why we do what we do. We recognize the benefits of a diverse team and aspire to embed respect for all people into our culture, values, and day-to-day practices. We encourage women, LGBTQIA+ people, people of colour, and members of any other group underrepresented in the blockchain space (or tech in general) to apply.&lt;/p&gt; &lt;p&gt;ChainSafe is a remote-first company with an international team. We offer opportunities for personal and professional learning and growth, value autonomy and responsibility, and have a results-driven environment, flexible work hours and time-off policy, as well as competitive salary.&lt;/p&gt; &lt;p&gt;Salary will be determined through the interview process after a review of experience, knowledge, skills, abilities, equity, and location, as well as alignment with market data&lt;/p&gt; &lt;p&gt;To apply for this position, please fill out the linked application form. Please attach your CV/resume as well as a link to your Github/Gitlab profile or some other software project you have contributed to.&lt;/p&gt;

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