&lt;h3&gt;&lt;strong&gt;About ConsenSys&amp;nbsp;&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is the leading Ethereum software company. We enable developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. Our product suite, composed of Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. Ethereum is the largest programmable blockchain in the world, leading in business adoption, developer community, and DeFi activity. On this trusted, open source foundation, we are building the digital economy of tomorrow. To explore our products and solutions, visit &lt;/span&gt;&lt;a href=&quot;http://consensys.net/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;http://consensys.net/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;About the role&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a ConsenSys Customer Success Manager, you will retain and evolve the health of our Customers, running blockchain-based applications built using the latest technologies.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for a Customer Success Manager (CSM) who possesses a strong drive for results and a creative, problem-solving approach.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Duties for the Customer Success Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, managing customer success projects, leading conflict situations to a satisfactory resolution, contributing to sales and business development, onboarding and training clients and minimizing churn.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As part of the role, the CSM should be able to analyze insights on client-to-business interactions, improve customer experience and handle customer issues and requests.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and manage client portfolios.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sustain business growth by maximizing value.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Analyze customer data to improve customer experience.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improve onboarding processes.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Evaluate and improve tutorials and other communication infrastructure.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mediate between clients and the organization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Handle and resolve customer requests and complaints.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimize customer churn.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated ability to think on feet and resolve issues in a fast-paced environment&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communicating&amp;nbsp; both verbally and in writing internally and externally.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Required Skills&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5-7 years experience with Enterprise and cloud/SaaS environments;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent interpersonal skills, a true people person;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Past Experience presenting to and cultivating relationships with C-Level Executives or start-up Founders;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Solid understanding of B2B, B2C, B2B2C business concepts;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly organized and able to address multiple projects in parallel;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Self-driven and proactive nature;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrate leadership qualities;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of customer success processes;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in business and technical documents’ creation;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Passion for service;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Shows creativity and problem-solving ability in previous roles.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points for:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Technical degree in Computer science or equivalent;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Passionate for Blockchain;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience of a product life cycle, development methodologies (Agile, Scrum), and service standards/ methodologies&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Previous experience in remote or globally distributed teams.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t check all of the boxes? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;Why join ConsenSys?&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;strong&gt;Here are some of the perks of being part of a unique organization like ConsenSys&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;One of the most recognized tech companies in the blockchain ecosystem globally.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; A work experience at ConsenSys is a tremendous reference for your future career. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;The forefront of a revolution.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; We fundamentally believe blockchain is a next generation of technology that can lay the foundation for a more just and equitable society. You can be a part of building the digital economy of tomorrow and radically transforming our society for the better.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;A dynamic startup environment with deep roots.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; We are one of the earliest blockchain companies and a leader in the space.&amp;nbsp; You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Deep technical challenges.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Blockchain&amp;nbsp; technology is just over 10 years old. Ethereum itself is still a toddler. There is much to be done before these platforms can scale to the order of millions or billions of users. We are building the tools, infrastructure and applications l that are pushing the technology forward.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Continuous learning and improvements.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You’ll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects — challenging you to stay at the top of your game.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here.&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;/p&gt;

&lt;h3&gt;&lt;strong&gt;About ConsenSys&amp;nbsp;&lt;/strong&gt;&lt;/h3&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is the leading Ethereum software company. We enable developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. Our product suite, composed of Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. Ethereum is the largest programmable blockchain in the world, leading in business adoption, developer community, and DeFi activity. On this trusted, open source foundation, we are building the digital economy of tomorrow. To explore our products and solutions, visit &lt;/span&gt;&lt;a href=&quot;http://consensys.net/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;http://consensys.net/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;h3&gt;&lt;strong&gt;About the role&lt;/strong&gt;&lt;/h3&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a ConsenSys Customer Success Manager, you will retain and evolve the health of our Customers, running blockchain-based applications built using the latest technologies.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for a Customer Success Manager (CSM) who possesses a strong drive for results and a creative, problem-solving approach.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Duties for the Customer Success Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, managing customer success projects, leading conflict situations to a satisfactory resolution, contributing to sales and business development, onboarding and training clients and minimizing churn.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As part of the role, the CSM should be able to analyze insights on client-to-business interactions, improve customer experience and handle customer issues and requests.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and manage client portfolios.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sustain business growth by maximizing value.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Analyze customer data to improve customer experience.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improve onboarding processes.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Evaluate and improve tutorials and other communication infrastructure.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mediate between clients and the organization.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Handle and resolve customer requests and complaints.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimize customer churn.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated ability to think on feet and resolve issues in a fast-paced environment&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communicating&amp;nbsp; both verbally and in writing internally and externally.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Required Skills&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5-7 years experience with Enterprise and cloud/SaaS environments;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent interpersonal skills, a true people person;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Past Experience presenting to and cultivating relationships with C-Level Executives or start-up Founders;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Solid understanding of B2B, B2C, B2B2C business concepts;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly organized and able to address multiple projects in parallel;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Self-driven and proactive nature;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrate leadership qualities;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of customer success processes;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in business and technical documents’ creation;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Passion for service;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Shows creativity and problem-solving ability in previous roles.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Bonus Points for:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Technical degree in Computer science or equivalent;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Passionate for Blockchain;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience of a product life cycle, development methodologies (Agile, Scrum), and service standards/ methodologies&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Previous experience in remote or globally distributed teams.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t check all of the boxes? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt; &lt;h3&gt;&lt;strong&gt;Why join ConsenSys?&lt;/strong&gt;&lt;/h3&gt; &lt;p&gt;&lt;strong&gt;Here are some of the perks of being part of a unique organization like ConsenSys&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;One of the most recognized tech companies in the blockchain ecosystem globally.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; A work experience at ConsenSys is a tremendous reference for your future career. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;The forefront of a revolution.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; We fundamentally believe blockchain is a next generation of technology that can lay the foundation for a more just and equitable society. You can be a part of building the digital economy of tomorrow and radically transforming our society for the better.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;A dynamic startup environment with deep roots.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; We are one of the earliest blockchain companies and a leader in the space.&amp;nbsp; You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Deep technical challenges.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Blockchain&amp;nbsp; technology is just over 10 years old. Ethereum itself is still a toddler. There is much to be done before these platforms can scale to the order of millions or billions of users. We are building the tools, infrastructure and applications l that are pushing the technology forward.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Continuous learning and improvements.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You’ll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects — challenging you to stay at the top of your game.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt; &lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here.&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;/p&gt;

ConsenSys is the leading Ethereum software company. We enable developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. Our product suite, composed of Infura, Quorum, Truffle, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. Ethereum is the largest programmable blockchain in the world, leading in business adoption, developer community, and DeFi activity. On this trusted, open source foundation, we are building the digital economy of tomorrow.


ConsenSys is a market-leading blockchain technology company.

ConsenSys

Customer Success Manager (Americas)

&lt;h1&gt;&lt;strong&gt;Director of SaaS Operations (Infura)&lt;/strong&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;at ConsenSys&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At ConsenSys we have a vision of a world where data sovereignty and financial well-being is accessible to every person and organization. We believe Ethereum and decentralized protocol technology is a more trustworthy and equitable foundation for how we create and share value across the web. On this trusted, open source foundation, we can accelerate the world’s transition to a universally accessible network of distributed participants where transparency, security and freedom are fundamental.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our product suite, composed of Truffle, Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. As the leading Ethereum software company, ConsenSys enables developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. To learn more about ConsenSys, and explore our products and solutions, visit &lt;/span&gt;&lt;a href=&quot;http://consensys.net/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;http://consensys.net/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;Why join ConsenSys?&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;strong&gt;Remote first.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from many different countries and cultures. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Want to work remotely? Go ahead. Or pop into one of our offices? We’ve got you covered in NYC, DC, Dublin, London, Paris, Brisbane and Hong Kong.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Flexible working arrangements.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You can create your own journey with flexible schedules and locations. We believe everyone has the right to control their own freedom. Our people can make their own schedule, own their own time, and we encourage you to travel and work from anywhere in the world.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Continuous learning and opportunities.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You’ll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects — challenging you to stay at the top of your game. To support your development we pay for you to learn by offering unlimited access to Coursera, a platform with thousands of courses for you to learn whatever you want, and acquire new skills.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Unlimited vacation/holidays. &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value downtime to recharge and reset ensuring everyone at ConsenSys has work/life balance. Company-wide we participate in “zero productivity” days every quarter to take a break from work, shut down, and sit back and relax.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;One of the most recognized tech companies in the blockchain ecosystem globally.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Work experience at ConsenSys is a tremendous reference for your future career. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About Infura&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Infura is the leading infrastructure platform providing scalable and easy-to-use APIs and cloud solutions for Web3 developers. Infura currently supports Ethereum and IPFS APIs, allowing developers to immediately begin building instead of spending time on architecting their own infrastructure.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Infura provides developers instant access to decentralized and blockchain networks without the need to sync or understand complicated peer to peer infrastructure. Similar to how one might access a cloud service to alleviate the friction of owning proprietary compute and storage, Infura lowers the barrier to entry for engineers to begin building.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We believe in a decentralized future powered by Web3, and we know developers will be at the forefront of that progress. We want to empower developers to spend their time building, creating, and evolving by providing them with the best and easiest solution to their infrastructure needs.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Some things to know about the Infura team, we are a remote first company, with team members all over the world. We strive to reduce meetings, respect work life balance, promote diversity, and generally be good people. We depend on each other not only to make an amazing product but to be a group that wants to succeed together.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you’ll do&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As the Director of SaaS Operations for Infura you will be the glue between all of our customer management functions within the team. You will define our strategy for how we interact with our customers and ensure they are maximally satisfied with our service. This means coordinating all the groups that work directly with our customers, Account Management, Customer Success, Sales, and Business Development. The Marketing team will be a very close partner as well helping them build partnerships with our customers. You will also be the direct leader for Infura account management and business development teams managing a global team supporting and building relationships with the people that depend on us.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Director of SaaS Operations will have the opportunity to refine and design our internal systems and operations around business ops. This means our toolsets for configuring accounts, tracking financials, coordinating contacts, and much more. Keeping everyone across departments on the same page through our tools and processes.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our customers are truly global and therefore this role will need to understand and guide the team on the nuance of different regions when it comes to support, business relationships, and account management. It is incredibly important to our users that we understand their needs regardless of where they are in the world.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Lastly, the Director of SaaS Operations is a key leader and stakeholder in Infura. You will have the opportunity to have a big impact on the strategic direction and operations of the team. You will help represent the customer&#39;s voice when we make decisions and prioritize different efforts.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Would be great if you brought this to the role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience leading a SaaS business operations/development function or team&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Love of growing a global team and seeing your people succeed&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience managing a very large, global customer base&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deep interest and care for the needs of your customer&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bonus points, but not necessary, for experience working on a major cloud service provider and or developer tools as a service provider&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our remote-friendly, energetic start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are simply looking for amazing people who share in our vision for making great things with great people.&amp;nbsp;&lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here.&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;#LI-JL1&lt;/p&gt;

&lt;h1&gt;&lt;strong&gt;Director of SaaS Operations (Infura)&lt;/strong&gt;&lt;/h1&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;at ConsenSys&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At ConsenSys we have a vision of a world where data sovereignty and financial well-being is accessible to every person and organization. We believe Ethereum and decentralized protocol technology is a more trustworthy and equitable foundation for how we create and share value across the web. On this trusted, open source foundation, we can accelerate the world’s transition to a universally accessible network of distributed participants where transparency, security and freedom are fundamental.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our product suite, composed of Truffle, Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. As the leading Ethereum software company, ConsenSys enables developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. To learn more about ConsenSys, and explore our products and solutions, visit &lt;/span&gt;&lt;a href=&quot;http://consensys.net/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;http://consensys.net/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;h3&gt;&lt;strong&gt;Why join ConsenSys?&lt;/strong&gt;&lt;/h3&gt; &lt;p&gt;&lt;strong&gt;Remote first.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from many different countries and cultures. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Want to work remotely? Go ahead. Or pop into one of our offices? We’ve got you covered in NYC, DC, Dublin, London, Paris, Brisbane and Hong Kong.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Flexible working arrangements.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You can create your own journey with flexible schedules and locations. We believe everyone has the right to control their own freedom. Our people can make their own schedule, own their own time, and we encourage you to travel and work from anywhere in the world.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Continuous learning and opportunities.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You’ll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects — challenging you to stay at the top of your game. To support your development we pay for you to learn by offering unlimited access to Coursera, a platform with thousands of courses for you to learn whatever you want, and acquire new skills.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Unlimited vacation/holidays. &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value downtime to recharge and reset ensuring everyone at ConsenSys has work/life balance. Company-wide we participate in “zero productivity” days every quarter to take a break from work, shut down, and sit back and relax.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;One of the most recognized tech companies in the blockchain ecosystem globally.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Work experience at ConsenSys is a tremendous reference for your future career. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;About Infura&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Infura is the leading infrastructure platform providing scalable and easy-to-use APIs and cloud solutions for Web3 developers. Infura currently supports Ethereum and IPFS APIs, allowing developers to immediately begin building instead of spending time on architecting their own infrastructure.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Infura provides developers instant access to decentralized and blockchain networks without the need to sync or understand complicated peer to peer infrastructure. Similar to how one might access a cloud service to alleviate the friction of owning proprietary compute and storage, Infura lowers the barrier to entry for engineers to begin building.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We believe in a decentralized future powered by Web3, and we know developers will be at the forefront of that progress. We want to empower developers to spend their time building, creating, and evolving by providing them with the best and easiest solution to their infrastructure needs.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Some things to know about the Infura team, we are a remote first company, with team members all over the world. We strive to reduce meetings, respect work life balance, promote diversity, and generally be good people. We depend on each other not only to make an amazing product but to be a group that wants to succeed together.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;What you’ll do&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As the Director of SaaS Operations for Infura you will be the glue between all of our customer management functions within the team. You will define our strategy for how we interact with our customers and ensure they are maximally satisfied with our service. This means coordinating all the groups that work directly with our customers, Account Management, Customer Success, Sales, and Business Development. The Marketing team will be a very close partner as well helping them build partnerships with our customers. You will also be the direct leader for Infura account management and business development teams managing a global team supporting and building relationships with the people that depend on us.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Director of SaaS Operations will have the opportunity to refine and design our internal systems and operations around business ops. This means our toolsets for configuring accounts, tracking financials, coordinating contacts, and much more. Keeping everyone across departments on the same page through our tools and processes.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our customers are truly global and therefore this role will need to understand and guide the team on the nuance of different regions when it comes to support, business relationships, and account management. It is incredibly important to our users that we understand their needs regardless of where they are in the world.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Lastly, the Director of SaaS Operations is a key leader and stakeholder in Infura. You will have the opportunity to have a big impact on the strategic direction and operations of the team. You will help represent the customer&#39;s voice when we make decisions and prioritize different efforts.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Would be great if you brought this to the role&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience leading a SaaS business operations/development function or team&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Love of growing a global team and seeing your people succeed&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience managing a very large, global customer base&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deep interest and care for the needs of your customer&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bonus points, but not necessary, for experience working on a major cloud service provider and or developer tools as a service provider&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our remote-friendly, energetic start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are simply looking for amazing people who share in our vision for making great things with great people.&amp;nbsp;&lt;/span&gt;&lt;/h3&gt; &lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt; &lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here.&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;/p&gt; &lt;p&gt;#LI-JL1&lt;/p&gt;

Director of SaaS Operations (Infura)

&lt;h1&gt;&lt;strong&gt;People Operations &amp;amp; Payroll Coordinator APAC&lt;/strong&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;at ConsenSys&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Australia - Remote Full Time&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working with ConsenSys puts you at the &lt;/span&gt;&lt;strong&gt;forefront of an evolving paradigm&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the &lt;/span&gt;&lt;strong&gt;top of your game&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. You’ll join a network of entrepreneurs and technologists that reaches the &lt;/span&gt;&lt;strong&gt;edge of our ecosystem&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;table&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;There are perks to building the digital economy of tomorrow:&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Remote first: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Equity: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We believe in ownership and want everyone to have a stake in our future success, that’s why you’ll receive equity when you join us.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Flexible working arrangements: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;With our global workforce we have fine-tuned asynchronous working which means we have a lot of flexibility in the structure of when we work and how we work together.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Competitive benefits: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We have a comprehensive and competitive benefits package to make sure we’re looking after you and what matters most.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Continuous learning and opportunities:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; We provide ongoing growth and development through on-the-job learning, and the ConsenSys Advance Program which includes full access to Coursera, bespoke and technical learning programs and &lt;/span&gt;&lt;a href=&quot;https://consensys.net/academy/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys Academy&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, our world-class blockchain and Ethereum program.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Unlimited vacation/holidays: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. In addition, company-wide we participate in “zero productivity” days to take a break from work, shut down, and sit back and relax.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Recognized in the blockchain and Web3 ecosystem:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Working at ConsenSys is a tremendous reference for your career. You’ll join a network of entrepreneurs and technologists that extends across the global crypto ecosystem.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;p&gt;&lt;strong&gt;What you’ll do:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The People Operations and Payroll Coordinator will be responsible for the day to day running of the People Operations including Payroll and Benefits across APAC — ensuring good governance is practiced.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The successful person in this position will have both a broad knowledge of the Australia and Hong Kong HR Operations including benefits landscape, pensions, insurances and modern benefits offerings.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will be very familiar with managed service providers and able to establish well-designed processes that ensure an efficient, accurate and effective service is provided to the business. Knowledge of the Australia and Hong Kong benefits landscape will be beneficial in ensuring the company is offering a competitive suite of benefits and services.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additionally, you’ll have demonstrable experience operating in a very fast-paced environment with multiple legal entities; being able to manage multiple payrolls on a monthly cycle while at times being able to integrate and consolidate payrolls and entities.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In collaboration with the wider Global People Operations Team, you will also be responsible for the day to day maintenance of our HR software tool Namely reviewing data, flagging any updates, building out current systems, running reports, managing training and sending weekly reports. For our APAC Payroll and Benefit Platforms, you will be serving as the admin for these tools ensuring all new hires are added to relevant platforms, verifying documentation, submitting payroll, connecting with platform reps, managing the operational piece of terminations, and communicating to the wider team on any compliance issues globally.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As well as your operational skills we’re looking for an individual who has a passion for helping others and building out systems that do that. You’ll be the doer for any operational requests that come through ZenDesk and ensure we have an active voice in our ecosystem. There will also be many opportunities to bring your unique skill set to a project you are passionate about in supporting our key goals as an operational team for the larger ConsenSys community.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Payroll &amp;amp; Benefits&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage the monthly APAC geography — ensuring adherence to timelines with a high degree of accuracy&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the various payroll vendors to ensure they are delivering a high-quality service in line with service agreements&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with Finance with monthly reporting across all payrolls and legal entities — identifying areas for improvement, greater efficiency and outstanding service for the employee base&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing monthly payroll and ensuring data between the payroll systems and the HRIS is accurate and up to date&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conducting periodic reporting — supporting the broader HR and Finance teams where required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Carrying out monthly benefits processes including (but not limited to) pensions, health insurance, life assurance, maternity leave, shared parental leave, paternity leave and other voluntary benefits&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with benefits suppliers and team members across the geographies to ensure our benefits packages remain in line with market expectations, represent value and leverage group scale&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in and where required carry-out acquisition ‘harmonization’ analyses as part of acquisition activities&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support the People Team where needed in the delivery of executive compensation activities&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing APAC Visa assignments Visa requirements and compliance where required&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Skills, Knowledge &amp;amp; Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly numerate, with a keen eye for detail — comfortable highlighting where corrections need to be made in the spirit of quality outcomes and minimal errors.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A self-starter with the ability to get things done reliably and at a speed with few resources. Fast-moving and driven and displaying a high degree of enthusiasm and energy. Able to work independently as needed but knows when to seek out appropriate help and guidance.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaboration and influencing — engages and works effectively across all levels&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Can quickly establish credibility and respect and build strong working relationships. Demonstrable maturity and professionalism&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to recognise the value and responsibility of working in a team, actively supports team members, quick to identify and problem solve any issues&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Able to work to deadlines and adapt to changing conditions ability to generate effective and pragmatic solutions to new situations and problems as they are presented&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to analyze data and produce data-driven insights and recommendations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A quick study – able to keep up with changes in legislation and regulations across multiple territories&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sound working knowledge of HR and payroll systems&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Core Competencies:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong work ethic – gets the job done, professional, cooperative, determined to succeed and consistent with high-quality work&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communication – Successful candidates must be able to demonstrate effective communication, both orally and in writing, with colleagues and customers, including providing case updates, producing reports and escalating issues internally.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Team Player - Will need to be a team player, enjoys working in a team environment and working with others to solve customer issues.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Problem Solving and Decision Making – Gathers, verifies and assesses all appropriate and available information to gain an accurate understanding of situations. Considers a range of possible options, evaluating evidence and seeking advice where appropriate. Make clear, timely, justifiable decisions, reviewing these as necessary.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Building Relationships – Able to develop effective relationships with Allocate colleagues. Able to respond appropriately to feedback.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

&lt;h1&gt;&lt;strong&gt;People Operations &amp;amp; Payroll Coordinator APAC&lt;/strong&gt;&lt;/h1&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;at ConsenSys&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Australia - Remote Full Time&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working with ConsenSys puts you at the &lt;/span&gt;&lt;strong&gt;forefront of an evolving paradigm&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the &lt;/span&gt;&lt;strong&gt;top of your game&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. You’ll join a network of entrepreneurs and technologists that reaches the &lt;/span&gt;&lt;strong&gt;edge of our ecosystem&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;table&gt; &lt;tbody&gt; &lt;tr&gt; &lt;td&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;There are perks to building the digital economy of tomorrow:&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Remote first: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Equity: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We believe in ownership and want everyone to have a stake in our future success, that’s why you’ll receive equity when you join us.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Flexible working arrangements: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;With our global workforce we have fine-tuned asynchronous working which means we have a lot of flexibility in the structure of when we work and how we work together.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Competitive benefits: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We have a comprehensive and competitive benefits package to make sure we’re looking after you and what matters most.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Continuous learning and opportunities:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; We provide ongoing growth and development through on-the-job learning, and the ConsenSys Advance Program which includes full access to Coursera, bespoke and technical learning programs and &lt;/span&gt;&lt;a href=&quot;https://consensys.net/academy/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys Academy&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, our world-class blockchain and Ethereum program.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Unlimited vacation/holidays: &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. In addition, company-wide we participate in “zero productivity” days to take a break from work, shut down, and sit back and relax.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Recognized in the blockchain and Web3 ecosystem:&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Working at ConsenSys is a tremendous reference for your career. You’ll join a network of entrepreneurs and technologists that extends across the global crypto ecosystem.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;/td&gt; &lt;/tr&gt; &lt;/tbody&gt; &lt;/table&gt; &lt;p&gt;&lt;strong&gt;What you’ll do:&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The People Operations and Payroll Coordinator will be responsible for the day to day running of the People Operations including Payroll and Benefits across APAC — ensuring good governance is practiced.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The successful person in this position will have both a broad knowledge of the Australia and Hong Kong HR Operations including benefits landscape, pensions, insurances and modern benefits offerings.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will be very familiar with managed service providers and able to establish well-designed processes that ensure an efficient, accurate and effective service is provided to the business. Knowledge of the Australia and Hong Kong benefits landscape will be beneficial in ensuring the company is offering a competitive suite of benefits and services.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additionally, you’ll have demonstrable experience operating in a very fast-paced environment with multiple legal entities; being able to manage multiple payrolls on a monthly cycle while at times being able to integrate and consolidate payrolls and entities.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Responsibilities:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In collaboration with the wider Global People Operations Team, you will also be responsible for the day to day maintenance of our HR software tool Namely reviewing data, flagging any updates, building out current systems, running reports, managing training and sending weekly reports. For our APAC Payroll and Benefit Platforms, you will be serving as the admin for these tools ensuring all new hires are added to relevant platforms, verifying documentation, submitting payroll, connecting with platform reps, managing the operational piece of terminations, and communicating to the wider team on any compliance issues globally.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As well as your operational skills we’re looking for an individual who has a passion for helping others and building out systems that do that. You’ll be the doer for any operational requests that come through ZenDesk and ensure we have an active voice in our ecosystem. There will also be many opportunities to bring your unique skill set to a project you are passionate about in supporting our key goals as an operational team for the larger ConsenSys community.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Payroll &amp;amp; Benefits&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage the monthly APAC geography — ensuring adherence to timelines with a high degree of accuracy&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the various payroll vendors to ensure they are delivering a high-quality service in line with service agreements&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with Finance with monthly reporting across all payrolls and legal entities — identifying areas for improvement, greater efficiency and outstanding service for the employee base&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing monthly payroll and ensuring data between the payroll systems and the HRIS is accurate and up to date&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conducting periodic reporting — supporting the broader HR and Finance teams where required&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Carrying out monthly benefits processes including (but not limited to) pensions, health insurance, life assurance, maternity leave, shared parental leave, paternity leave and other voluntary benefits&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with benefits suppliers and team members across the geographies to ensure our benefits packages remain in line with market expectations, represent value and leverage group scale&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in and where required carry-out acquisition ‘harmonization’ analyses as part of acquisition activities&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support the People Team where needed in the delivery of executive compensation activities&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing APAC Visa assignments Visa requirements and compliance where required&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Skills, Knowledge &amp;amp; Qualifications:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly numerate, with a keen eye for detail — comfortable highlighting where corrections need to be made in the spirit of quality outcomes and minimal errors.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A self-starter with the ability to get things done reliably and at a speed with few resources. Fast-moving and driven and displaying a high degree of enthusiasm and energy. Able to work independently as needed but knows when to seek out appropriate help and guidance.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaboration and influencing — engages and works effectively across all levels&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Can quickly establish credibility and respect and build strong working relationships. Demonstrable maturity and professionalism&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to recognise the value and responsibility of working in a team, actively supports team members, quick to identify and problem solve any issues&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Able to work to deadlines and adapt to changing conditions ability to generate effective and pragmatic solutions to new situations and problems as they are presented&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to analyze data and produce data-driven insights and recommendations&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A quick study – able to keep up with changes in legislation and regulations across multiple territories&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sound working knowledge of HR and payroll systems&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Core Competencies:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong work ethic – gets the job done, professional, cooperative, determined to succeed and consistent with high-quality work&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communication – Successful candidates must be able to demonstrate effective communication, both orally and in writing, with colleagues and customers, including providing case updates, producing reports and escalating issues internally.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Team Player - Will need to be a team player, enjoys working in a team environment and working with others to solve customer issues.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Problem Solving and Decision Making – Gathers, verifies and assesses all appropriate and available information to gain an accurate understanding of situations. Considers a range of possible options, evaluating evidence and seeking advice where appropriate. Make clear, timely, justifiable decisions, reviewing these as necessary.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Building Relationships – Able to develop effective relationships with Allocate colleagues. Able to respond appropriately to feedback.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

People Operations & Payroll Coordinator

&lt;h1&gt;&lt;strong&gt;People Operations &amp;amp; Payroll Coordinator UK/IRE&lt;/strong&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;at ConsenSys&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote, P&amp;amp;T, Full Time&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At ConsenSys we have a vision of a world where data sovereignty and financial well-being is accessible to every person and organization. We believe Ethereum and decentralized protocol technology is a more trustworthy and equitable foundation for how we create and share value across the web. On this trusted, open source foundation, we can accelerate the world’s transition to a universally accessible network of distributed participants where transparency, security and freedom are fundamental.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our product suite, composed of Truffle, Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. As the leading Ethereum software company, ConsenSys enables developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. To learn more about ConsenSys, and explore our products and solutions, visit &lt;/span&gt;&lt;a href=&quot;http://consensys.net/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;http://consensys.net/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;strong&gt;Why join ConsenSys?&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;strong&gt;Remote first.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents. We encourage our people to travel and connect in person either through retreats, conferences, or just for fun!&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Flexible working arrangements.&lt;/strong&gt; &lt;span style=&quot;font-weight: 400;&quot;&gt;You can create the work week that works for you with flexible hours and locations. We believe everyone has the right to individual sovereignty. We empower and support you to make your own schedule and own your own time.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Continuous learning and opportunities.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; As a destination employer, ConsenSys is committed to your growth and development. We provide continuous on the job learning and opportunities, as well as offering the comprehensive ConsenSys Advance Program which includes full access to Coursera training courses, bespoke training programmes, technical learning sessions and our world class blockchain and Ethereum Academy.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Unlimited vacation/holidays. &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. Company-wide we participate in “zero productivity” days to take a break from work, shut down, and sit back and relax.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;One of the most recognized tech companies in the blockchain ecosystem globally.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Work experience at ConsenSys is a tremendous reference for your future career. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About People &amp;amp; Talent&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;People and Talent support the entire ConsenSys community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you’ll be working with a diverse group of incredible individuals who put ‘people first’ and are designing and building the workplace of the future.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;People Operations &amp;amp; Payroll Coordinator UK/IRE&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The People Operations and Payroll Coordinator will be responsible for the day to day running of the People Operations including Payroll and Benefits across UK &amp;amp; Ireland — ensuring good governance is practiced.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The successful person in this position will have both a broad knowledge of the UK &amp;amp; IRE HR Operations including benefits landscape, pensions, insurances and modern benefits offerings.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will be very familiar with managed service providers and able to establish well-designed processes that ensure an efficient, accurate and effective service is provided to the business. Knowledge of the UK &amp;amp; IRE benefits landscape will be beneficial in ensuring the company is offering a competitive suite of benefits and services.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additionally, you’ll have demonstrable experience operating in a very fast-paced environment with multiple legal entities; being able to manage multiple payrolls on a monthly cycle while at times being able to integrate and consolidate payrolls and entities.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;People Operations&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In collaboration with the wider Global People Operations Team, you will also be responsible for the day to day maintenance of our HR software tool Namely reviewing data, flagging any updates, building out current systems, running reports, managing training and sending weekly reports. For our UK &amp;amp; Ireland Payroll and Benefit Platforms, you will be serving as the admin for these tools ensuring all new hires are added to relevant platforms, verifying documentation, submitting payroll, connecting with platform reps, managing the operational piece of terminations, and communicating to the wider team on any compliance issues globally.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As well as your operational skills we’re looking for an individual who has a passion for helping others and building out systems that do that. You’ll be the doer for any operational requests that come through ZenDesk and ensure we have an active voice in our ecosystem. There will also be many opportunities to bring your unique skill set to a project you are passionate about in supporting our key goals as an operational team for the larger ConsenSys community.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Payroll &amp;amp; Benefits&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage the monthly UK &amp;amp; Ireland geography — ensuring adherence to timelines with a high degree of accuracy&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the various payroll vendors to ensure they are delivering a high-quality service in line with service agreements&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with Finance with monthly reporting across all payrolls and legal entities — identifying areas for improvement, greater efficiency and outstanding service for the employee base&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing monthly payroll and ensuring data between the payroll systems and the HRIS is accurate and up to date&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conducting periodic reporting — supporting the broader HR and Finance teams where required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Carrying out monthly benefits processes including (but not limited to) pensions, health insurance, life assurance, maternity leave, shared parental leave, paternity leave and other voluntary benefits&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with benefits suppliers and team members across the geographies to ensure our benefits packages remain in line with market expectations, represent value and leverage group scale&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in and where required carry-out acquisition ‘harmonization’ analyses as part of acquisition activities&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support the People Team where needed in the delivery of executive compensation activities&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing UK &amp;amp; IRE Visa assignments Visa requirements and compliance where required&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Skills, Knowledge &amp;amp; Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly numerate, with a keen eye for detail — comfortable highlighting where corrections need to be made in the spirit of quality outcomes and minimal errors.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A self-starter with the ability to get things done reliably and at a speed with few resources. Fast-moving and driven and displaying a high degree of enthusiasm and energy. Able to work independently as needed but knows when to seek out appropriate help and guidance.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaboration and influencing — engages and works effectively across all levels&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Can quickly establish credibility and respect and build strong working relationships. Demonstrable maturity and professionalism&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to recognise the value and responsibility of working in a team, actively supports team members, quick to identify and problem solve any issues&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Able to work to deadlines and adapt to changing conditions ability to generate effective and pragmatic solutions to new situations and problems as they are presented&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to analyze data and produce data-driven insights and recommendations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A quick study – able to keep up with changes in legislation and regulations across multiple territories&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sound working knowledge of HR and payroll systems&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Core Competencies:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong work ethic – gets the job done, professional, cooperative, determined to succeed and consistent with high-quality work&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communication – Successful candidates must be able to demonstrate effective communication, both orally and in writing, with colleagues and customers, including providing case updates, producing reports and escalating issues internally.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Team Player - Will need to be a team player, enjoys working in a team environment and working with others to solve customer issues.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Problem Solving and Decision Making – Gathers, verifies and assesses all appropriate and available information to gain an accurate understanding of situations. Considers a range of possible options, evaluating evidence and seeking advice where appropriate. Make clear, timely, justifiable decisions, reviewing these as necessary.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Building Relationships – Able to develop effective relationships with Allocate colleagues. Able to respond appropriately to feedback.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Your role will be split over several countries (UK, Ireland, France, Romania and Germany)&amp;nbsp;ensuring consistency across all systems and data integrity while also being our 3rd party voice for day-to-day tasks, systems and additional projects. One of the projects you’ll be working on will be onboarding new hires through assisting with data implementation, supporting any needs of new hires, liaising with your two managers based in Romania and France, organizing any onboarding orientations, learning sessions, and new hire check-ins across the organization, and co-managing equipment procurement.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;You will also be responsible for the day to day maintenance of our HR software tool Namely reviewing data, flagging any updates, building out current systems, running reports, managing training and sending weekly reports. For our additional benefits platform, you will be serving as the admin for these tools ensuring all new hires are added to relevant platforms, verifying documentation, helping&amp;nbsp;on Europe payroll, connecting with platform reps, managing the operational piece of terminations, and communicating to your two leads on any compliance issues globally.&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As well as your operational skills we’re looking for an individual who has a passion for helping others and building out systems that do that. You’ll be the doer for any operational requests that come through ZenDesk and ensure we have an active voice in our ecosystem. There will also be many opportunities to bring your unique skill set to a project you are passionate about in supporting our key goals as an operational team for the larger ConsenSys community.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Would be great if you brought this to the role&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ability to work across multiple different systems and platforms with ease&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A clear understanding and comfortability with tools and technology systems for HR&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Confident in managing the full lifecycle of new hires onboarding experience&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A data expert who can manage insights from numerous tools while ensuring data integrity across all systems&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent verbal and written communication skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong organizational, time management skills and the ability to self-organize&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;General knowledge of customer service tools and workflows&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Can-do attitude and a willingness to step into new processes, or areas of work, outside your field of expertise&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here.&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;#LI-CB1&lt;/p&gt;

&lt;h1&gt;&lt;strong&gt;People Operations &amp;amp; Payroll Coordinator UK/IRE&lt;/strong&gt;&lt;/h1&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;at ConsenSys&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote, P&amp;amp;T, Full Time&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At ConsenSys we have a vision of a world where data sovereignty and financial well-being is accessible to every person and organization. We believe Ethereum and decentralized protocol technology is a more trustworthy and equitable foundation for how we create and share value across the web. On this trusted, open source foundation, we can accelerate the world’s transition to a universally accessible network of distributed participants where transparency, security and freedom are fundamental.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our product suite, composed of Truffle, Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. As the leading Ethereum software company, ConsenSys enables developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. To learn more about ConsenSys, and explore our products and solutions, visit &lt;/span&gt;&lt;a href=&quot;http://consensys.net/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;http://consensys.net/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;h3&gt;&lt;strong&gt;Why join ConsenSys?&lt;/strong&gt;&lt;/h3&gt; &lt;p&gt;&lt;strong&gt;Remote first.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents. We encourage our people to travel and connect in person either through retreats, conferences, or just for fun!&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Flexible working arrangements.&lt;/strong&gt; &lt;span style=&quot;font-weight: 400;&quot;&gt;You can create the work week that works for you with flexible hours and locations. We believe everyone has the right to individual sovereignty. We empower and support you to make your own schedule and own your own time.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Continuous learning and opportunities.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; As a destination employer, ConsenSys is committed to your growth and development. We provide continuous on the job learning and opportunities, as well as offering the comprehensive ConsenSys Advance Program which includes full access to Coursera training courses, bespoke training programmes, technical learning sessions and our world class blockchain and Ethereum Academy.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Unlimited vacation/holidays. &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. Company-wide we participate in “zero productivity” days to take a break from work, shut down, and sit back and relax.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;One of the most recognized tech companies in the blockchain ecosystem globally.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Work experience at ConsenSys is a tremendous reference for your future career. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;About People &amp;amp; Talent&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;People and Talent support the entire ConsenSys community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you’ll be working with a diverse group of incredible individuals who put ‘people first’ and are designing and building the workplace of the future.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;People Operations &amp;amp; Payroll Coordinator UK/IRE&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The People Operations and Payroll Coordinator will be responsible for the day to day running of the People Operations including Payroll and Benefits across UK &amp;amp; Ireland — ensuring good governance is practiced.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The successful person in this position will have both a broad knowledge of the UK &amp;amp; IRE HR Operations including benefits landscape, pensions, insurances and modern benefits offerings.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will be very familiar with managed service providers and able to establish well-designed processes that ensure an efficient, accurate and effective service is provided to the business. Knowledge of the UK &amp;amp; IRE benefits landscape will be beneficial in ensuring the company is offering a competitive suite of benefits and services.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Additionally, you’ll have demonstrable experience operating in a very fast-paced environment with multiple legal entities; being able to manage multiple payrolls on a monthly cycle while at times being able to integrate and consolidate payrolls and entities.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;People Operations&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In collaboration with the wider Global People Operations Team, you will also be responsible for the day to day maintenance of our HR software tool Namely reviewing data, flagging any updates, building out current systems, running reports, managing training and sending weekly reports. For our UK &amp;amp; Ireland Payroll and Benefit Platforms, you will be serving as the admin for these tools ensuring all new hires are added to relevant platforms, verifying documentation, submitting payroll, connecting with platform reps, managing the operational piece of terminations, and communicating to the wider team on any compliance issues globally.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As well as your operational skills we’re looking for an individual who has a passion for helping others and building out systems that do that. You’ll be the doer for any operational requests that come through ZenDesk and ensure we have an active voice in our ecosystem. There will also be many opportunities to bring your unique skill set to a project you are passionate about in supporting our key goals as an operational team for the larger ConsenSys community.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Payroll &amp;amp; Benefits&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage the monthly UK &amp;amp; Ireland geography — ensuring adherence to timelines with a high degree of accuracy&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the various payroll vendors to ensure they are delivering a high-quality service in line with service agreements&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with Finance with monthly reporting across all payrolls and legal entities — identifying areas for improvement, greater efficiency and outstanding service for the employee base&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing monthly payroll and ensuring data between the payroll systems and the HRIS is accurate and up to date&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conducting periodic reporting — supporting the broader HR and Finance teams where required&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Carrying out monthly benefits processes including (but not limited to) pensions, health insurance, life assurance, maternity leave, shared parental leave, paternity leave and other voluntary benefits&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with benefits suppliers and team members across the geographies to ensure our benefits packages remain in line with market expectations, represent value and leverage group scale&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in and where required carry-out acquisition ‘harmonization’ analyses as part of acquisition activities&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support the People Team where needed in the delivery of executive compensation activities&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Managing UK &amp;amp; IRE Visa assignments Visa requirements and compliance where required&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Skills, Knowledge &amp;amp; Qualifications:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly numerate, with a keen eye for detail — comfortable highlighting where corrections need to be made in the spirit of quality outcomes and minimal errors.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A self-starter with the ability to get things done reliably and at a speed with few resources. Fast-moving and driven and displaying a high degree of enthusiasm and energy. Able to work independently as needed but knows when to seek out appropriate help and guidance.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaboration and influencing — engages and works effectively across all levels&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Can quickly establish credibility and respect and build strong working relationships. Demonstrable maturity and professionalism&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to recognise the value and responsibility of working in a team, actively supports team members, quick to identify and problem solve any issues&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Able to work to deadlines and adapt to changing conditions ability to generate effective and pragmatic solutions to new situations and problems as they are presented&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to analyze data and produce data-driven insights and recommendations&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A quick study – able to keep up with changes in legislation and regulations across multiple territories&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sound working knowledge of HR and payroll systems&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Core Competencies:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong work ethic – gets the job done, professional, cooperative, determined to succeed and consistent with high-quality work&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communication – Successful candidates must be able to demonstrate effective communication, both orally and in writing, with colleagues and customers, including providing case updates, producing reports and escalating issues internally.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Team Player - Will need to be a team player, enjoys working in a team environment and working with others to solve customer issues.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Problem Solving and Decision Making – Gathers, verifies and assesses all appropriate and available information to gain an accurate understanding of situations. Considers a range of possible options, evaluating evidence and seeking advice where appropriate. Make clear, timely, justifiable decisions, reviewing these as necessary.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Building Relationships – Able to develop effective relationships with Allocate colleagues. Able to respond appropriately to feedback.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;Your role will be split over several countries (UK, Ireland, France, Romania and Germany)&amp;nbsp;ensuring consistency across all systems and data integrity while also being our 3rd party voice for day-to-day tasks, systems and additional projects. One of the projects you’ll be working on will be onboarding new hires through assisting with data implementation, supporting any needs of new hires, liaising with your two managers based in Romania and France, organizing any onboarding orientations, learning sessions, and new hire check-ins across the organization, and co-managing equipment procurement.&amp;nbsp;&lt;/p&gt; &lt;p&gt;You will also be responsible for the day to day maintenance of our HR software tool Namely reviewing data, flagging any updates, building out current systems, running reports, managing training and sending weekly reports. For our additional benefits platform, you will be serving as the admin for these tools ensuring all new hires are added to relevant platforms, verifying documentation, helping&amp;nbsp;on Europe payroll, connecting with platform reps, managing the operational piece of terminations, and communicating to your two leads on any compliance issues globally.&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As well as your operational skills we’re looking for an individual who has a passion for helping others and building out systems that do that. You’ll be the doer for any operational requests that come through ZenDesk and ensure we have an active voice in our ecosystem. There will also be many opportunities to bring your unique skill set to a project you are passionate about in supporting our key goals as an operational team for the larger ConsenSys community.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Would be great if you brought this to the role&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ability to work across multiple different systems and platforms with ease&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A clear understanding and comfortability with tools and technology systems for HR&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Confident in managing the full lifecycle of new hires onboarding experience&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A data expert who can manage insights from numerous tools while ensuring data integrity across all systems&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent verbal and written communication skills&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong organizational, time management skills and the ability to self-organize&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;General knowledge of customer service tools and workflows&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Can-do attitude and a willingness to step into new processes, or areas of work, outside your field of expertise&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt; &lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here.&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;/p&gt; &lt;p&gt;&lt;br&gt;&lt;br&gt;&lt;/p&gt; &lt;p&gt;#LI-CB1&lt;/p&gt;

People Operations & Payroll Coordinator UK/IRE

&lt;p&gt;Remote, Full Time&lt;/p&gt;
&lt;p&gt;At ConsenSys we have a vision of a world where data sovereignty and financial well-being is accessible to every person and organization. We believe Ethereum and decentralized protocol technology is a more trustworthy and equitable foundation for how we create and share value across the web. On this trusted, open source foundation, we can accelerate the world’s transition to a universally accessible network of distributed participants where transparency, security and freedom are fundamental.&lt;/p&gt;
&lt;p&gt;Our product suite, composed of Truffle, Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. As the leading Ethereum software company, ConsenSys enables developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. To learn more about ConsenSys, and explore our products and solutions, visit &lt;a href=&quot;https://consensys.net/&quot;&gt;http://consensys.net/&lt;/a&gt;.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About Consensys NFT Business&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys’ NFT Business Unit is in search of people passionate about the fusion of NFTs, utility, narrative and creativity.&amp;nbsp; We are passionate about unlocking new possibilities with NFTs, pushing the boundaries of creativity with fan, brand and user engagement, exploring these new possibilities deeply through narrative and visuals, and making them a reality.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys partners with some of the largest firms in the world, including dozens of Fortune 100 clients, governments and the largest global banks.&amp;nbsp; We are backed by JP Morgan, Mastercard and UBS.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Web 3.0 products and technology are the most used in the industry, with tens of millions of existing users globally - supported by our global customer support organization. We have been operating large scale, public blockchain infrastructure for more than five years, which is used across our industry and the largest NFT and crypto players in the world, including Coinbase, Palm, Sorare, Decentraland, Guild of Guardians, and dozens of others.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Eulerbeats NFT platform has been called “the most genius idea ever” by Mark Cuban, and it has distributed more than $5m to its user base through NFT royalties.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is not just NFT players, but we have expertise up and down the entire technology stack all the way down to Layer 1 Ethereum.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for a diverse group of creators and technologists who are interested in day to day exciting challenges, who are resilient, and who thrive in the exciting and fast-moving NFT industry.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About the Role:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Are you a product manager who wants to build a better decentralized consumer experience? Come drive continuous user discovery, define new features, create delightful experiences, shape how we scale, build NFT experiences and help us grow to millions of web3.0 users.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Product Managers in our organization sit at the intersection of software development, design, and business strategy. We shape high-level product goals but also get our hands dirty. As a product manager at ConsenSys NFT you will help define the vision, strategy and roadmap for our products. Your role will be working closely with engineers, designers, analysts and project managers to design and deliver outstanding products to our users.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will grow and lead the work of a cross functional team to be user focused, discovery led, and data driven. Part of the job will be driving our software product development from concept to launch: facilitating user research or experiments to validate hypotheses; aligning stakeholders on a shared vision tied to larger strategy; using metrics and feedback to drive development; inspiring cross-functional teams of analysts, designers, engineers, and marketers to address user problems; and shipping phenomenal user experiences.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Externally, you will drive the adoption of crypto-first product features, and work closely with various teams across the NFT and Web3 ecosystem. This will also involve researching user problems, staying ahead of market developments in the crypto space, and building relationships with key partners.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience creating delightful experiences for direct users, with extreme attention to details will be valuable for this role. We are looking for someone that has built meaningfully end-user experiences, focusing on growth and engagement.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Define vision, strategy and roadmap, working closely closely with engineers, designers, analysts and project managers.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Design and deliver web 3.0 products that advance the ConsenSys mission.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Interact with customers often and translate their needs into product requirements&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Define key success metrics for the products you own.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with researchers and analysts to test hypotheses and understand user’s pain points&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Validate product ideas and prototypes with early adopters&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help ensure that we ship at a healthy cadence at the same time as manage objectives, priorities, trade-offs, issues and risks for our team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Coordinate with project managers in defining timelines and prioritizations that satisfy key stakeholders. &lt;/span&gt;&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Extensive experience leading, coordinating, and building software&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Both passion for and experience shipping delightful applications for end-users. &lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;A proven track record of shipping products - 3+ years of Product Management experience&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Ability to conceptualize and drive sophisticated projects with competing priorities, multiple partners, and quick timelines&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Prior experience in user research conducting customer/partner&amp;nbsp; interviews to identify their needs.&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Strong organization and documentation skills and an ability to help define product vision, product strategy and roadmap&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Comfortable with product ownership and decision-making&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Excellent communication and social skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Familiarity with and interest in blockchain products (especially NFTs), and an eagerness to learn more.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your hands are filthy. You only ship functionality after you’ve personally test driven it and made sure customers will be amazed with a smooth engagement.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working hours are 9am-5pm Pacific time or Eastern time or Western Europe time, with core hours being 9am - 1pm Pacific time. You should be online and able to have synchronous meetings during that time.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. #Li&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Remote, Full Time&lt;/p&gt; &lt;p&gt;At ConsenSys we have a vision of a world where data sovereignty and financial well-being is accessible to every person and organization. We believe Ethereum and decentralized protocol technology is a more trustworthy and equitable foundation for how we create and share value across the web. On this trusted, open source foundation, we can accelerate the world’s transition to a universally accessible network of distributed participants where transparency, security and freedom are fundamental.&lt;/p&gt; &lt;p&gt;Our product suite, composed of Truffle, Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. As the leading Ethereum software company, ConsenSys enables developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. To learn more about ConsenSys, and explore our products and solutions, visit &lt;a href=&quot;https://consensys.net/&quot;&gt;http://consensys.net/&lt;/a&gt;.&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;About Consensys NFT Business&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys’ NFT Business Unit is in search of people passionate about the fusion of NFTs, utility, narrative and creativity.&amp;nbsp; We are passionate about unlocking new possibilities with NFTs, pushing the boundaries of creativity with fan, brand and user engagement, exploring these new possibilities deeply through narrative and visuals, and making them a reality.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys partners with some of the largest firms in the world, including dozens of Fortune 100 clients, governments and the largest global banks.&amp;nbsp; We are backed by JP Morgan, Mastercard and UBS.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Web 3.0 products and technology are the most used in the industry, with tens of millions of existing users globally - supported by our global customer support organization. We have been operating large scale, public blockchain infrastructure for more than five years, which is used across our industry and the largest NFT and crypto players in the world, including Coinbase, Palm, Sorare, Decentraland, Guild of Guardians, and dozens of others.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Eulerbeats NFT platform has been called “the most genius idea ever” by Mark Cuban, and it has distributed more than $5m to its user base through NFT royalties.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is not just NFT players, but we have expertise up and down the entire technology stack all the way down to Layer 1 Ethereum.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for a diverse group of creators and technologists who are interested in day to day exciting challenges, who are resilient, and who thrive in the exciting and fast-moving NFT industry.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;About the Role:&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Are you a product manager who wants to build a better decentralized consumer experience? Come drive continuous user discovery, define new features, create delightful experiences, shape how we scale, build NFT experiences and help us grow to millions of web3.0 users.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Product Managers in our organization sit at the intersection of software development, design, and business strategy. We shape high-level product goals but also get our hands dirty. As a product manager at ConsenSys NFT you will help define the vision, strategy and roadmap for our products. Your role will be working closely with engineers, designers, analysts and project managers to design and deliver outstanding products to our users.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will grow and lead the work of a cross functional team to be user focused, discovery led, and data driven. Part of the job will be driving our software product development from concept to launch: facilitating user research or experiments to validate hypotheses; aligning stakeholders on a shared vision tied to larger strategy; using metrics and feedback to drive development; inspiring cross-functional teams of analysts, designers, engineers, and marketers to address user problems; and shipping phenomenal user experiences.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Externally, you will drive the adoption of crypto-first product features, and work closely with various teams across the NFT and Web3 ecosystem. This will also involve researching user problems, staying ahead of market developments in the crypto space, and building relationships with key partners.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience creating delightful experiences for direct users, with extreme attention to details will be valuable for this role. We are looking for someone that has built meaningfully end-user experiences, focusing on growth and engagement.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Define vision, strategy and roadmap, working closely closely with engineers, designers, analysts and project managers.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Design and deliver web 3.0 products that advance the ConsenSys mission.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Interact with customers often and translate their needs into product requirements&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Define key success metrics for the products you own.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with researchers and analysts to test hypotheses and understand user’s pain points&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Validate product ideas and prototypes with early adopters&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help ensure that we ship at a healthy cadence at the same time as manage objectives, priorities, trade-offs, issues and risks for our team.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Coordinate with project managers in defining timelines and prioritizations that satisfy key stakeholders. &lt;/span&gt;&amp;nbsp;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Requirements:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Extensive experience leading, coordinating, and building software&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Both passion for and experience shipping delightful applications for end-users. &lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;A proven track record of shipping products - 3+ years of Product Management experience&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;Ability to conceptualize and drive sophisticated projects with competing priorities, multiple partners, and quick timelines&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;Prior experience in user research conducting customer/partner&amp;nbsp; interviews to identify their needs.&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;Strong organization and documentation skills and an ability to help define product vision, product strategy and roadmap&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;Comfortable with product ownership and decision-making&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;Excellent communication and social skills&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Bonus Points&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Familiarity with and interest in blockchain products (especially NFTs), and an eagerness to learn more.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your hands are filthy. You only ship functionality after you’ve personally test driven it and made sure customers will be amazed with a smooth engagement.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working hours are 9am-5pm Pacific time or Eastern time or Western Europe time, with core hours being 9am - 1pm Pacific time. You should be online and able to have synchronous meetings during that time.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here&lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;. #Li&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

Product Manager - Customer Experiences (ConsenSys NFT)

&lt;p&gt;Remote, Full Time&lt;/p&gt;
&lt;p&gt;At ConsenSys we have a vision of a world where data sovereignty and financial well-being is accessible to every person and organization. We believe Ethereum and decentralized protocol technology is a more trustworthy and equitable foundation for how we create and share value across the web. On this trusted, open source foundation, we can accelerate the world’s transition to a universally accessible network of distributed participants where transparency, security and freedom are fundamental.&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our product suite, composed of Truffle, Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. As the leading Ethereum software company, ConsenSys enables developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. To learn more about ConsenSys, and explore our products and solutions, visit &lt;/span&gt;&lt;a href=&quot;http://consensys.net/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;http://consensys.net/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About ConsenSys’ NFT Business Unit &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys’ NFT Business Unit is in search of people passionate about the fusion of NFTs, utility, narrative and creativity.&amp;nbsp; We are passionate about unlocking new possibilities with NFTs, pushing the boundaries of creativity with fan, brand and user engagement, exploring these new possibilities deeply through narrative and visuals, and making them a reality.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys partners with some of the largest firms in the world, including dozens of Fortune 100 clients, governments and the largest global banks.&amp;nbsp; We are backed by JP Morgan, Mastercard and UBS.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Web 3.0 products and technology are the most used in the industry, with tens of millions of existing users globally - supported by our global customer support organisation. We have been operating large scale, public blockchain infrastructure for more than five years, which is used across our industry and the largest NFT and crypto players in the world, including Coinbase, Palm, Sorare, Decentraland, Guild of Guardians, and dozens of others.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Eulerbeats NFT platform has been called “the most genius idea ever” by Mark Cuban, and it has distributed more than $5m to its user base through NFT royalties.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is not just NFT players, but we have expertise up and down the entire technology stack all the way down to Layer 1 Ethereum.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for a diverse group of creators and technologists who are interested in day to day exciting challenges, who are resilient, and who thrive in the exciting and fast-moving NFT industry.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you’ll do:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Senior Strategy &amp;amp; Operations Consultant, you will be helping formulate business requirements for products and clients within a new business that specializes in NFTs, helping to build the future of fan, community and brand engagement, artistic expression, content creation and distribution.&amp;nbsp; You will be responsible for participating in world-class development and creative work, concepting, producing and launching NFT projects together with some of the world’s leading brands, sports teams, and brands. You will also be responsible for creating content and collateral for all marketing touch points, including defining brand voice in terms of visuals and narrative, while ensuring high quality and consistency. &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Senior Strategy &amp;amp; Operations Consultant Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Document and estimate business requirements to determine project scope, size and cost of project opportunities.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and refine project artifacts. Determine and set the proper level of balance between agile processes and the need for formal documentation.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Design, prepare material and facilitate customer scoping and design workshops for engagements. Take notes at select meetings and share insights with the rest of the team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prepare and present use cases on the NFT platform to prospects.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prepare training materials for customers. Support hackathons and training sessions.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage customer deliverables across multiple engagements including; documenting and modelling process flows, writing user stories, designing high fidelity wireframes, building and testing use cases on the NFT platform&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Facilitate regular customer check-ins and prepare regular status reports for projects&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Setup, lead, and participate in user acceptance testing for customer engagements and NFT platform feature development&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Document and analyse customer application usage post engagement and share insights with product owner and leadership team&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in daily stand-up meetings, planning meetings, reviews, and retrospectives for project team and Team&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support program or project manager with operational and administrative initiatives for the customer portfolio, including customer invoicing, portfolio or team growth&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Ideal Candidate:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mid-level analyst who is hungry for success and wants to build in the future.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Crypto-curious, has interacted with public blockchains, yearning to learn more.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3+ years of experience as an analyst in a technology heavy field or a data-driven management consultant with a broad spectrum of experience with progressive enterprise customers.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Capable of managing multiple projects simultaneously, effective at working with multiple stakeholders, capable of independently leading conversations with external clients.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficient with producing deliverables in multiple formats from storyboarding (slideware), proposal writing (docs) to analysis (excel).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;BA/BS in related field or equivalent.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Very detail-oriented, self-directed, proactive, and accountable to meeting deadlines.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficient at conducting market research, compiling and modeling data, and generating insights from information.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficiency with process modelling and documentation, wireframing and prototyping tools (E.g. Figma, Visio.).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work naturally in a remote environment.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points for:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Interest and up to date with the blockchain.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in both larger mature enterprises and startup / tech environments.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working on global projects/teams.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to travel, when safe, sometimes internationally, for work related events or meetings.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Hands-on learner and explorer.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bias for action.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Desire to follow through and execute on assignments.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowing when to ask for help.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. &lt;/span&gt;&lt;/em&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here.&amp;nbsp; &lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#Li&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Remote, Full Time&lt;/p&gt; &lt;p&gt;At ConsenSys we have a vision of a world where data sovereignty and financial well-being is accessible to every person and organization. We believe Ethereum and decentralized protocol technology is a more trustworthy and equitable foundation for how we create and share value across the web. On this trusted, open source foundation, we can accelerate the world’s transition to a universally accessible network of distributed participants where transparency, security and freedom are fundamental.&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our product suite, composed of Truffle, Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. As the leading Ethereum software company, ConsenSys enables developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. To learn more about ConsenSys, and explore our products and solutions, visit &lt;/span&gt;&lt;a href=&quot;http://consensys.net/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;http://consensys.net/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;About ConsenSys’ NFT Business Unit &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys’ NFT Business Unit is in search of people passionate about the fusion of NFTs, utility, narrative and creativity.&amp;nbsp; We are passionate about unlocking new possibilities with NFTs, pushing the boundaries of creativity with fan, brand and user engagement, exploring these new possibilities deeply through narrative and visuals, and making them a reality.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys partners with some of the largest firms in the world, including dozens of Fortune 100 clients, governments and the largest global banks.&amp;nbsp; We are backed by JP Morgan, Mastercard and UBS.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Web 3.0 products and technology are the most used in the industry, with tens of millions of existing users globally - supported by our global customer support organisation. We have been operating large scale, public blockchain infrastructure for more than five years, which is used across our industry and the largest NFT and crypto players in the world, including Coinbase, Palm, Sorare, Decentraland, Guild of Guardians, and dozens of others.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Eulerbeats NFT platform has been called “the most genius idea ever” by Mark Cuban, and it has distributed more than $5m to its user base through NFT royalties.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is not just NFT players, but we have expertise up and down the entire technology stack all the way down to Layer 1 Ethereum.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for a diverse group of creators and technologists who are interested in day to day exciting challenges, who are resilient, and who thrive in the exciting and fast-moving NFT industry.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;What you’ll do:&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Senior Strategy &amp;amp; Operations Consultant, you will be helping formulate business requirements for products and clients within a new business that specializes in NFTs, helping to build the future of fan, community and brand engagement, artistic expression, content creation and distribution.&amp;nbsp; You will be responsible for participating in world-class development and creative work, concepting, producing and launching NFT projects together with some of the world’s leading brands, sports teams, and brands. You will also be responsible for creating content and collateral for all marketing touch points, including defining brand voice in terms of visuals and narrative, while ensuring high quality and consistency. &lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Senior Strategy &amp;amp; Operations Consultant Responsibilities:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Document and estimate business requirements to determine project scope, size and cost of project opportunities.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and refine project artifacts. Determine and set the proper level of balance between agile processes and the need for formal documentation.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Design, prepare material and facilitate customer scoping and design workshops for engagements. Take notes at select meetings and share insights with the rest of the team.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prepare and present use cases on the NFT platform to prospects.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prepare training materials for customers. Support hackathons and training sessions.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage customer deliverables across multiple engagements including; documenting and modelling process flows, writing user stories, designing high fidelity wireframes, building and testing use cases on the NFT platform&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Facilitate regular customer check-ins and prepare regular status reports for projects&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Setup, lead, and participate in user acceptance testing for customer engagements and NFT platform feature development&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Document and analyse customer application usage post engagement and share insights with product owner and leadership team&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Participate in daily stand-up meetings, planning meetings, reviews, and retrospectives for project team and Team&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support program or project manager with operational and administrative initiatives for the customer portfolio, including customer invoicing, portfolio or team growth&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;The Ideal Candidate:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mid-level analyst who is hungry for success and wants to build in the future.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Crypto-curious, has interacted with public blockchains, yearning to learn more.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3+ years of experience as an analyst in a technology heavy field or a data-driven management consultant with a broad spectrum of experience with progressive enterprise customers.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Capable of managing multiple projects simultaneously, effective at working with multiple stakeholders, capable of independently leading conversations with external clients.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficient with producing deliverables in multiple formats from storyboarding (slideware), proposal writing (docs) to analysis (excel).&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;BA/BS in related field or equivalent.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Very detail-oriented, self-directed, proactive, and accountable to meeting deadlines.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficient at conducting market research, compiling and modeling data, and generating insights from information.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficiency with process modelling and documentation, wireframing and prototyping tools (E.g. Figma, Visio.).&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work naturally in a remote environment.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Bonus Points for:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Interest and up to date with the blockchain.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in both larger mature enterprises and startup / tech environments.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working on global projects/teams.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to travel, when safe, sometimes internationally, for work related events or meetings.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Hands-on learner and explorer.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bias for action.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Desire to follow through and execute on assignments.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowing when to ask for help.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Don&#39;t meet all the requirements? Don&#39;t sweat it. We’re passionate about building a diverse team of humans and as such, if you think you&#39;ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we&#39;re ready for you to challenge our thinking on who needs to be in this role.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. &lt;/span&gt;&lt;/em&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found &lt;/span&gt;&lt;/em&gt;&lt;a href=&quot;https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;here.&amp;nbsp; &lt;/span&gt;&lt;/em&gt;&lt;/a&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#Li&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

Senior Strategy & Operations Consultant (ConsenSys NFT)

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;At &lt;a href=&quot;https://www.figment.io&quot; target=&quot;_blank&quot;&gt;Figment&lt;/a&gt;, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Staking is a slowly waking giant, with a projected market cap of $40 billion. As it is new and fresh, it is also misunderstood and nuanced. We are on a mission to change that. Staking adoption hinges on the understandability, data transparency, urgency and optionality we can create in users minds.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Figment partners with the top custodians, wallets, exchanges and institutions to power crypto. We enable partners and institutions by simplifying integrations, providing high-quality, high-fidelity data, best in class yield and monitoring and reporting.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our product is our rewards. How do we enable our customers to unlock the highest rewards, configure, tune and secure their portfolios? How can we make go-to-market on integrations faster, secure, stable and configurable, in a way that minimizes time to generate ROI, customer effort and maximizes go to market.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for an extremely entrepreneurial Product leader who values moving quickly and delivering sticky outcomes. Our customers span traders, VCs, engineers, analysts, high net-worth individuals, channel partners, custodians and eventually banks and traditional finance. Potentially even retail. We’d like to empower them using automation, faster integration cycles, data, visualizations and tools where necessary. In the role you will be at the forefront of one of the most exciting vectors of our growth.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As the leader of the staking customer experience, you will own the customer journey. Leading the charge on defining a stellar experience, you’ll guide the user through the unknowns of their first staking journey, delighting and wowing them. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As the leader of Staking product growth, you will define our product strategy for growth, retention and assets under stake. You will own, track and communicate cross-organizationally growth KPIs from a product stand point. Think CAC, LTV, retention etc. You will build product, data, automations, operations and pricing to deliver a value-prop that make Figment a no-brainer.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Most of all, you will demonstrate true ownership of outcomes. This means building and motivating teams, exploring new areas of strategic partnerships and earning cross organizational influence.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Lead a group of product teams to deliver a unified experience across branding, sales, onboarding and success. Lead this team to deliver growth across lower CAC, higher NPS, increasing assets under management&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Define our product strategy for growth, retention and assets under stake&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Own, define and deliver KPIs for growth&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop solid relationships with institutions and partners to understand needs &amp;amp; journeys&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deep understanding of the market to push the envelope on our product&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Refine and launch new product initiatives and teams to unlock growth&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Use pricing, product and other levers to grow downstream LTV, post conversion&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Tap into product-led-growth and other such tactics to lower CAC, increase LTV&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Reduce time to Go to Market on integrations using technology, education, data and customer success teams&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be a strong cross-functional partner - Collaborate, communicate and get buyin on strategy and tactics across Finance, Marketing, Sales and Engineering&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Instrument data, analytics and research into product and processes&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deliver seamless onboarding and customer education flows along the staking journey&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop a strong understanding of protocol research and develop a roadmap to embed protocol learning and updates into the customer journey&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mentor and inspire a team of PMs, analysts and researchers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Inspire and motivate cross organizational teams of engineers, sales and marketing&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Who you are&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelors or Masters Degree, or commensurate experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;8+ years of experience in PM or related field&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have strong empathy for users and other stakeholders&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have experience leading and managing a team of people&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prior experience owning and architecting customer experiences end to end&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly analytical with an ability to make decisions using both quantitative and qualitative data&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have a strong understanding of data, visualization and storytelling through data&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have experience standing up MVPs and working on 0-1 problems&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Not required but a plus if you have&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of how blockchains, smart contracts and networks work.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with SaaS or API business models&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience on Growth teams&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have experience working with financial, data-heavy and/or trading experiences&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have experience with CRM, automation and reporting systems&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Benefits &amp;amp; Impact&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote First + Hybrid Working Environment: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully remote-first teams with regular team retreats to foster team bonding&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional Culture: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A culture of honesty, professionalism and risk taking in a high-growth environment&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work/Life Flexibility:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Remote work with a flexible PTO policy - 20 days PTO plus 5 flexible days&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Family-Friendly Benefits: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best in class parental leave and flexible arrangements&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Health &amp;amp; Wellness:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Company-paid medical/vision/dental for employees and family&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Compensation: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comprehensive packages including competitive salary, bonus and equity&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Figment&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community &amp;amp; governance.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;At &lt;a href=&quot;https://www.figment.io&quot; target=&quot;_blank&quot;&gt;Figment&lt;/a&gt;, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Staking is a slowly waking giant, with a projected market cap of $40 billion. As it is new and fresh, it is also misunderstood and nuanced. We are on a mission to change that. Staking adoption hinges on the understandability, data transparency, urgency and optionality we can create in users minds.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Figment partners with the top custodians, wallets, exchanges and institutions to power crypto. We enable partners and institutions by simplifying integrations, providing high-quality, high-fidelity data, best in class yield and monitoring and reporting.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our product is our rewards. How do we enable our customers to unlock the highest rewards, configure, tune and secure their portfolios? How can we make go-to-market on integrations faster, secure, stable and configurable, in a way that minimizes time to generate ROI, customer effort and maximizes go to market.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for an extremely entrepreneurial Product leader who values moving quickly and delivering sticky outcomes. Our customers span traders, VCs, engineers, analysts, high net-worth individuals, channel partners, custodians and eventually banks and traditional finance. Potentially even retail. We’d like to empower them using automation, faster integration cycles, data, visualizations and tools where necessary. In the role you will be at the forefront of one of the most exciting vectors of our growth.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As the leader of the staking customer experience, you will own the customer journey. Leading the charge on defining a stellar experience, you’ll guide the user through the unknowns of their first staking journey, delighting and wowing them. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As the leader of Staking product growth, you will define our product strategy for growth, retention and assets under stake. You will own, track and communicate cross-organizationally growth KPIs from a product stand point. Think CAC, LTV, retention etc. You will build product, data, automations, operations and pricing to deliver a value-prop that make Figment a no-brainer.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Most of all, you will demonstrate true ownership of outcomes. This means building and motivating teams, exploring new areas of strategic partnerships and earning cross organizational influence.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Lead a group of product teams to deliver a unified experience across branding, sales, onboarding and success. Lead this team to deliver growth across lower CAC, higher NPS, increasing assets under management&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Define our product strategy for growth, retention and assets under stake&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Own, define and deliver KPIs for growth&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop solid relationships with institutions and partners to understand needs &amp;amp; journeys&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deep understanding of the market to push the envelope on our product&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Refine and launch new product initiatives and teams to unlock growth&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Use pricing, product and other levers to grow downstream LTV, post conversion&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Tap into product-led-growth and other such tactics to lower CAC, increase LTV&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Reduce time to Go to Market on integrations using technology, education, data and customer success teams&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be a strong cross-functional partner - Collaborate, communicate and get buyin on strategy and tactics across Finance, Marketing, Sales and Engineering&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Instrument data, analytics and research into product and processes&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deliver seamless onboarding and customer education flows along the staking journey&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop a strong understanding of protocol research and develop a roadmap to embed protocol learning and updates into the customer journey&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mentor and inspire a team of PMs, analysts and researchers&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Inspire and motivate cross organizational teams of engineers, sales and marketing&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Who you are&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelors or Masters Degree, or commensurate experience&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;8+ years of experience in PM or related field&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have strong empathy for users and other stakeholders&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have experience leading and managing a team of people&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prior experience owning and architecting customer experiences end to end&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly analytical with an ability to make decisions using both quantitative and qualitative data&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have a strong understanding of data, visualization and storytelling through data&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have experience standing up MVPs and working on 0-1 problems&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Not required but a plus if you have&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of how blockchains, smart contracts and networks work.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with SaaS or API business models&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience on Growth teams&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have experience working with financial, data-heavy and/or trading experiences&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have experience with CRM, automation and reporting systems&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Benefits &amp;amp; Impact&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote First + Hybrid Working Environment: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully remote-first teams with regular team retreats to foster team bonding&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional Culture: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A culture of honesty, professionalism and risk taking in a high-growth environment&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work/Life Flexibility:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Remote work with a flexible PTO policy - 20 days PTO plus 5 flexible days&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Family-Friendly Benefits: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best in class parental leave and flexible arrangements&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Health &amp;amp; Wellness:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Company-paid medical/vision/dental for employees and family&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Compensation: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comprehensive packages including competitive salary, bonus and equity&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;About Figment&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community &amp;amp; governance.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Figment

Director of Product, Customer Experience & Growth

<div>QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.</div><div><br></div><div>Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses &amp; applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 90 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.</div><div><br></div><div>We are a global remote first company HQ'd in Miami, Florida. </div><div><br></div><div><b><span style="font-size: 10pt">The Role</span></b></div><div><br></div><div><span style="font-size: 10pt">We are currently seeking a Revenue &amp; Business Operations Analyst to join our rapidly growing and dynamic team. The successful candidate will have a keen eye for detail, focus, meticulous organizational skills, and discipline. The ideal candidate possesses understanding of analytic, customer success, marketing, and sales principles. Passion for the Web3 space is a plus. He/She is a team player who is eager to pitch in where needed to ensure smooth scaling of our revenue &amp; business operations. This is a remote role working across the company, but as a member of the Revenue organization.</span></div>

QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.

Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 90 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.

We are a global remote first company HQ'd in Miami, Florida.

The Role

We are currently seeking a Revenue & Business Operations Analyst to join our rapidly growing and dynamic team. The successful candidate will have a keen eye for detail, focus, meticulous organizational skills, and discipline. The ideal candidate possesses understanding of analytic, customer success, marketing, and sales principles. Passion for the Web3 space is a plus. He/She is a team player who is eager to pitch in where needed to ensure smooth scaling of our revenue & business operations. This is a remote role working across the company, but as a member of the Revenue organization.


QuickNode

Revenue Operations Manager

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;em&gt;About the Protocol Labs Network&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;Protocol Labs is building the next generation of the internet. We are an open-source Network that spans the research to development pipeline to create new protocols, tools, and services to radically improve the internet. Our products serve thousands of organizations and millions of people. Many teams in the Network are fully distributed and follow a common set of open source practices to grow and flourish together. This distributed, open source philosophy is at the core of how we operate. The People Ops Lead role will oversee web3-native people operations for the largest of these aforementioned teams, supporting 150+ folks within the Network and leading a team of 10.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;About the role&lt;/em&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Craft the web3-native vision for people operations across the Protocol Labs Network (PLN), and pioneer web-native primitives and processes to support long-term talent growth and successful journeys across PLN teams &amp;amp; companies&lt;/li&gt;
&lt;li&gt;Lead the PL Starfleet People Ops team, serving as an advisor, coach, and partner to individual contributors, managers, and senior leadership throughout the PLN&lt;/li&gt;
&lt;li&gt;Build scalable programs and processes that are supportive of a web3 (decentralized) community of collaborator -&amp;nbsp; including new exemplars for web3 team onboarding, performance review, engagement, compensation, and more&lt;/li&gt;
&lt;li&gt;Take a systems-oriented approach to designing, scaling, and refining people programs to align incentives between teams, individuals, and organizations&lt;/li&gt;
&lt;li&gt;Develop and manage the People Ops team - including collaboration with senior leadership to ensure alignment between our People Ops team and the greater PLN mission and vision&lt;/li&gt;
&lt;li&gt;Engage in some of our highest-priority PLN efforts, and convert ideas into tangible results with the People Ops team&lt;/li&gt;
&lt;li&gt;Ensure People Ops’ goals support the short-term needs of the PLN while also planning for the long-term growth of the PLN - in terms of both individual and team pathways/lifecycles within the network&lt;/li&gt;
&lt;li&gt;Provide operational leadership, coaching and hands-on contributions for People programs, such as performance, analytics, employee engagement, DE+I, L&amp;amp;D, ongoing learning/skill development, on/offboarding, and more - all in a web3-native form&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Review/audit processes and data, identify opportunities to scale, streamline and improve processes and procedures, and recommend and implement solutions while understanding downstream impact&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;Requirements&lt;/em&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;5+ years of experience in People Ops/People Business Partnership and 3+ years in a people leadership role&lt;/li&gt;
&lt;li&gt;Experience participating in decentralized autonomous organizations (DAOs), web3 teams, or the blockchain/distributed-web space&lt;/li&gt;
&lt;li&gt;Past experience in remote and globally distributed companies&lt;/li&gt;
&lt;li&gt;Demonstrated ability to build and lead high-performing teams&lt;/li&gt;
&lt;li&gt;Demonstrated ability to work within and be successful in a high-growth environment, adapting and adjusting quickly to changing priorities&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Experience having built underlying people processes from scratch that are highly scalable and flexible&lt;/li&gt;
&lt;li&gt;Excellent communication and consultative skills; the ability to translate data for different audiences&lt;/li&gt;
&lt;li&gt;Ability to thrive in a collaborative team environment, and to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes&lt;/li&gt;
&lt;li&gt;Demonstrated project management skills and ability to drive programs and execute on projects independently and resourcefully&lt;/li&gt;
&lt;li&gt;Proven ability to take ownership of a problem from start to finish without missing requirements&lt;/li&gt;
&lt;li&gt;Demonstrated discretion and sound judgment handling sensitive and confidential data&lt;/li&gt;
&lt;li&gt;Proven analytical and data management skills, with the ability to translate data into actionable next steps, projects and processes&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Excellent attention to detail and accuracy with your own work and reviewing the work of others&lt;/li&gt;
&lt;li&gt;Excellent Google suite (Sheets, Docs, Slides, Forms) and/or Notion skills&lt;/li&gt;
&lt;li&gt;Familiarity with Namely, Greenhouse, Lattice, Culture Amp, Notion, and Gusto&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;#LI-IB1&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt;
&lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;em&gt;About the Protocol Labs Network&lt;/em&gt;&lt;/p&gt; &lt;p&gt;Protocol Labs is building the next generation of the internet. We are an open-source Network that spans the research to development pipeline to create new protocols, tools, and services to radically improve the internet. Our products serve thousands of organizations and millions of people. Many teams in the Network are fully distributed and follow a common set of open source practices to grow and flourish together. This distributed, open source philosophy is at the core of how we operate. The People Ops Lead role will oversee web3-native people operations for the largest of these aforementioned teams, supporting 150+ folks within the Network and leading a team of 10.&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;em&gt;About the role&lt;/em&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Craft the web3-native vision for people operations across the Protocol Labs Network (PLN), and pioneer web-native primitives and processes to support long-term talent growth and successful journeys across PLN teams &amp;amp; companies&lt;/li&gt; &lt;li&gt;Lead the PL Starfleet People Ops team, serving as an advisor, coach, and partner to individual contributors, managers, and senior leadership throughout the PLN&lt;/li&gt; &lt;li&gt;Build scalable programs and processes that are supportive of a web3 (decentralized) community of collaborator -&amp;nbsp; including new exemplars for web3 team onboarding, performance review, engagement, compensation, and more&lt;/li&gt; &lt;li&gt;Take a systems-oriented approach to designing, scaling, and refining people programs to align incentives between teams, individuals, and organizations&lt;/li&gt; &lt;li&gt;Develop and manage the People Ops team - including collaboration with senior leadership to ensure alignment between our People Ops team and the greater PLN mission and vision&lt;/li&gt; &lt;li&gt;Engage in some of our highest-priority PLN efforts, and convert ideas into tangible results with the People Ops team&lt;/li&gt; &lt;li&gt;Ensure People Ops’ goals support the short-term needs of the PLN while also planning for the long-term growth of the PLN - in terms of both individual and team pathways/lifecycles within the network&lt;/li&gt; &lt;li&gt;Provide operational leadership, coaching and hands-on contributions for People programs, such as performance, analytics, employee engagement, DE+I, L&amp;amp;D, ongoing learning/skill development, on/offboarding, and more - all in a web3-native form&amp;nbsp;&lt;/li&gt; &lt;li&gt;Review/audit processes and data, identify opportunities to scale, streamline and improve processes and procedures, and recommend and implement solutions while understanding downstream impact&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;em&gt;Requirements&lt;/em&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;5+ years of experience in People Ops/People Business Partnership and 3+ years in a people leadership role&lt;/li&gt; &lt;li&gt;Experience participating in decentralized autonomous organizations (DAOs), web3 teams, or the blockchain/distributed-web space&lt;/li&gt; &lt;li&gt;Past experience in remote and globally distributed companies&lt;/li&gt; &lt;li&gt;Demonstrated ability to build and lead high-performing teams&lt;/li&gt; &lt;li&gt;Demonstrated ability to work within and be successful in a high-growth environment, adapting and adjusting quickly to changing priorities&amp;nbsp;&lt;/li&gt; &lt;li&gt;Experience having built underlying people processes from scratch that are highly scalable and flexible&lt;/li&gt; &lt;li&gt;Excellent communication and consultative skills; the ability to translate data for different audiences&lt;/li&gt; &lt;li&gt;Ability to thrive in a collaborative team environment, and to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes&lt;/li&gt; &lt;li&gt;Demonstrated project management skills and ability to drive programs and execute on projects independently and resourcefully&lt;/li&gt; &lt;li&gt;Proven ability to take ownership of a problem from start to finish without missing requirements&lt;/li&gt; &lt;li&gt;Demonstrated discretion and sound judgment handling sensitive and confidential data&lt;/li&gt; &lt;li&gt;Proven analytical and data management skills, with the ability to translate data into actionable next steps, projects and processes&amp;nbsp;&lt;/li&gt; &lt;li&gt;Excellent attention to detail and accuracy with your own work and reviewing the work of others&lt;/li&gt; &lt;li&gt;Excellent Google suite (Sheets, Docs, Slides, Forms) and/or Notion skills&lt;/li&gt; &lt;li&gt;Familiarity with Namely, Greenhouse, Lattice, Culture Amp, Notion, and Gusto&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;#LI-IB1&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt; &lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity's most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).


The Protocol Labs Network is a collection of open source R&D labs working together to build the next generation of the internet. 

Protocol Labs

People Operations Lead

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About People Ops at PL:&amp;nbsp;&lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;People Ops enables Protocol Labs’ success by designing and leading innovative people programs that help Labbers to do their best work, and supports all initiatives involving engaging, retaining, and developing Labbers.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The People Ops Manager role will partner closely with Protocol Labs Leadership and interface directly with Labbers. In this role, you will have the opportunity to apply your strategic mindset while executing on highly impactful initiatives. This person will play a critical role as the single provider of People Operations support while they identify the organization&#39;s needs and build out the People Ops team.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Key Responsibilities&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Select, manage and lead a People Ops team&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop, implement and maintain People Ops programs enabling and supporting Labbers, to include: People Business Partnership, Onboarding, Performance, Career laddering, People data + analytics, DE&amp;amp;I, Engagement, Learning + development&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrate expertise in employment issues to drive high integrity employee relations, DE&amp;amp;I, performance management, and conflict resolution strategies&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Serve as a strategic business partner in driving the business as it relates to our people, culture and organizational effectiveness&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Make data driven business/people recommendations and decisions by interpreting and synthesizing data&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assess organizational health using data and employee sentiment and develop engagement action plans to address areas of opportunity&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide coaching and mentorship to senior leaders, their teams and team members to enable organizational and individual development&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Partner with Leadership to develop and drive HR strategy, tackling projects and programs at all levels - strategic, operational, and tactical&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deliver results in a fast-paced environment with a high volume workload&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and achieve KPIs related to the People Programs within the organization&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You may be a fit for this role if you have&lt;/span&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5+ years of experience in supporting end to end People Ops/HR/HR business partnership, preferably in the tech industry and at a startup&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated ability to work within and be successful in a high-growth environment, adapting and adjusting quickly to changing priorities&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven analytical and data management skills, with the ability to translate data into actionable next steps, projects and processes&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent communication and consultative skills; the ability to translate data for different audiences&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to thrive in a remote and collaborative team environment, and to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understanding and experience in delivering thoughtful and concise async communications to an international audience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent attention to detail and accuracy with your own work and reviewing the work of others&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated discretion and sound judgment handling sensitive and confidential data&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated project management skills and ability to drive programs and execute on projects independently and resourcefully&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When pointed at a problem, you take ownership of it from start to finish without missing requirements&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;#LI-PR1, #LI-RG1&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt;
&lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;About People Ops at PL:&amp;nbsp;&lt;/span&gt;&lt;/h3&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;People Ops enables Protocol Labs’ success by designing and leading innovative people programs that help Labbers to do their best work, and supports all initiatives involving engaging, retaining, and developing Labbers.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The People Ops Manager role will partner closely with Protocol Labs Leadership and interface directly with Labbers. In this role, you will have the opportunity to apply your strategic mindset while executing on highly impactful initiatives. This person will play a critical role as the single provider of People Operations support while they identify the organization&#39;s needs and build out the People Ops team.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Key Responsibilities&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Select, manage and lead a People Ops team&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop, implement and maintain People Ops programs enabling and supporting Labbers, to include: People Business Partnership, Onboarding, Performance, Career laddering, People data + analytics, DE&amp;amp;I, Engagement, Learning + development&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrate expertise in employment issues to drive high integrity employee relations, DE&amp;amp;I, performance management, and conflict resolution strategies&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Serve as a strategic business partner in driving the business as it relates to our people, culture and organizational effectiveness&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Make data driven business/people recommendations and decisions by interpreting and synthesizing data&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assess organizational health using data and employee sentiment and develop engagement action plans to address areas of opportunity&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide coaching and mentorship to senior leaders, their teams and team members to enable organizational and individual development&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Partner with Leadership to develop and drive HR strategy, tackling projects and programs at all levels - strategic, operational, and tactical&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deliver results in a fast-paced environment with a high volume workload&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and achieve KPIs related to the People Programs within the organization&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You may be a fit for this role if you have&lt;/span&gt;&lt;/h3&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;5+ years of experience in supporting end to end People Ops/HR/HR business partnership, preferably in the tech industry and at a startup&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated ability to work within and be successful in a high-growth environment, adapting and adjusting quickly to changing priorities&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven analytical and data management skills, with the ability to translate data into actionable next steps, projects and processes&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent communication and consultative skills; the ability to translate data for different audiences&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to thrive in a remote and collaborative team environment, and to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understanding and experience in delivering thoughtful and concise async communications to an international audience&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent attention to detail and accuracy with your own work and reviewing the work of others&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated discretion and sound judgment handling sensitive and confidential data&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated project management skills and ability to drive programs and execute on projects independently and resourcefully&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When pointed at a problem, you take ownership of it from start to finish without missing requirements&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;#LI-PR1, #LI-RG1&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt; &lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

People Operations Manager, Network Teams

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Key Summary&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The People Operations Manager - Technology and Analytics will drive HR technology research and development and lead process improvement to exponentially scale the business. Focusing on the optimization within the infrastructure, while ensuring that HR systems and related procedures adhere to organizational processes, policies, and guidelines. You are passionate about delivering a high quality user experience while producing an efficient technical solution. Additionally, you will be responsible for growing a team that supports Protocol Labs People systems and will closely partner with various departments such as Technology Operations, Finance, Talent Acquisition and Legal to ensure there is information symmetry across the organization and network. You will also be responsible for People Data &amp;amp; Analytics and ensure that the systems are built with HR analytics and reporting core principles.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Key Responsibilities&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improve and automate our global onboarding, network mobility and offboarding processes to ensure streamlined workflows and compliance.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsible for all aspects of the People technology solutions that support People functions including technology sourcing, implementation, integrations, governance, and day-to-day support&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create short and long-term goals and objectives for HR system builds, operations, processes, workflows, data flows, and data analytics&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain data across all people systems, monitor the data for trends, develop HR analytics viewpoint and make recommendations for system or process changes based on data analysis&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure HRIS services are in compliance with global regulatory requirements related to recordkeeping and reporting&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop appropriate trainings for the end users and provide day-to-day employee support and training and ensure up-to-date documentation of system functions, processes and capabilities&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and implement a data dictionary for consistent use of People data. Implement data requirements and audits to ensure accuracy.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help the People Team maintain Single Source of Truth within our handbook and other shared systems.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure seamless data sharing from single sources of truth to external systems such as payroll, benefits, recruitment and other people software&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and implement a data analytics roadmap, creating data elements needed to support decision making and to create business insights.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Partner closely with the Global Mobility function to solve complex global challenges across all facets of HR.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;You may be a fit for this role if you have&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;4+ years’ experience in People Technology, with 1+ years experience leading and managing a team at a fast growing high technology company.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledgeable in global compliance and information security.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Current on business applications, trends in People technology and experience evaluating/implementing new innovative People solutions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A process-oriented individual, with substantial project management skills, who has the flexibility to thrive in a fast-paced, dynamic organization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comfort with ambiguity and fast change with an ability to adapt quickly and easily. Relevant business/industry acumen with the ability to quickly and thoroughly understand business priorities, operations, and People enablement potential&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent with Google Sheets and/or Microsoft Excel; including advanced formulas and functions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Advanced experience with data interpretation and data manipulation for large organizations. Experience with business intelligence visualization tools highly preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent written communication, verbal communication, data visualization and presentation skills&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#LI-RG1&lt;/span&gt;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt;
&lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Key Summary&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The People Operations Manager - Technology and Analytics will drive HR technology research and development and lead process improvement to exponentially scale the business. Focusing on the optimization within the infrastructure, while ensuring that HR systems and related procedures adhere to organizational processes, policies, and guidelines. You are passionate about delivering a high quality user experience while producing an efficient technical solution. Additionally, you will be responsible for growing a team that supports Protocol Labs People systems and will closely partner with various departments such as Technology Operations, Finance, Talent Acquisition and Legal to ensure there is information symmetry across the organization and network. You will also be responsible for People Data &amp;amp; Analytics and ensure that the systems are built with HR analytics and reporting core principles.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Key Responsibilities&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improve and automate our global onboarding, network mobility and offboarding processes to ensure streamlined workflows and compliance.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsible for all aspects of the People technology solutions that support People functions including technology sourcing, implementation, integrations, governance, and day-to-day support&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create short and long-term goals and objectives for HR system builds, operations, processes, workflows, data flows, and data analytics&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain data across all people systems, monitor the data for trends, develop HR analytics viewpoint and make recommendations for system or process changes based on data analysis&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure HRIS services are in compliance with global regulatory requirements related to recordkeeping and reporting&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop appropriate trainings for the end users and provide day-to-day employee support and training and ensure up-to-date documentation of system functions, processes and capabilities&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and implement a data dictionary for consistent use of People data. Implement data requirements and audits to ensure accuracy.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help the People Team maintain Single Source of Truth within our handbook and other shared systems.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure seamless data sharing from single sources of truth to external systems such as payroll, benefits, recruitment and other people software&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create and implement a data analytics roadmap, creating data elements needed to support decision making and to create business insights.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Partner closely with the Global Mobility function to solve complex global challenges across all facets of HR.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;You may be a fit for this role if you have&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;4+ years’ experience in People Technology, with 1+ years experience leading and managing a team at a fast growing high technology company.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledgeable in global compliance and information security.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Current on business applications, trends in People technology and experience evaluating/implementing new innovative People solutions&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A process-oriented individual, with substantial project management skills, who has the flexibility to thrive in a fast-paced, dynamic organization.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comfort with ambiguity and fast change with an ability to adapt quickly and easily. Relevant business/industry acumen with the ability to quickly and thoroughly understand business priorities, operations, and People enablement potential&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent with Google Sheets and/or Microsoft Excel; including advanced formulas and functions&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Advanced experience with data interpretation and data manipulation for large organizations. Experience with business intelligence visualization tools highly preferred&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent written communication, verbal communication, data visualization and presentation skills&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;#LI-RG1&lt;/span&gt;&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt; &lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

People Operations Manager, Technology and Analytics

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Data Programs&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The goal of the Data Programs team is to:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expedite data onboarding to Filecoin&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Generate learnings on the onboarding journey in parallel to Large Clients data onboarding&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create permanent storage for humanity’s most valuable datasets&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Guiding Principles - Shoot for long-lasting programs (e.g. perpetual machines that don’t require high maintenance energy).&amp;nbsp; At current date (March, 2022), our baseline is to have the equivalent of 20~30PiB of QA power onboarded (equivalent of at least 3PiB Fil+ a Day).&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Pop Team Focuses on &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;onboarding Large Data Clients&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensuring that existing clients have their needs met when it comes to large data onboarding&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Example initiatives:&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://sfi.usc.edu/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Shoah Foundation&amp;nbsp;&lt;/span&gt;&lt;/a&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://archive.org/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Internet Archive&lt;/span&gt;&lt;/a&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://www.columbia.edu/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Columbia University&lt;/span&gt;&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Solutions Architecture at Protocol Labs&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a PL solutions Architect, you will play a critical role in understanding the customer&#39;s needs and help design and architect Filecoin in existing enterprise workloads and new Web3 applications. You will be at the forefront of onboarding new customer datasets and be responsible to drive and design new use cases onto the Filecoin network. As a technical evangelist you will be driving awareness through creation of blogs and educational content with the goal to repeat these new use cases across the wide ecosystem of users and storage providers. You will collaborate with the enterprise ISV ecosystem and the Filecoin engineering team to successfully integrate traditional enterprise applications with the Filecoin network.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;As a Solutions Architect for Data Programs at Protocol Labs, you will&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop solutions for client needs and consolidate common requirements that can be incorporated into more significant (SWE-driven) tool development&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop client onboarding best-practices, complementing the existing knowledge and documenting these processes thoroughly.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Onboard Large Data Clients (Develop Solutions and active “sales”)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure that existing clients have their needs met when it comes to large data onboarding (developing scripts and leveraging existing tools for data preparation, encryption, transfer)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support data engineering required for collecting, aggregating, and visualizing data onboarding efforts.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify distinct user journeys and consolidating/documenting processes and tooling appropriately&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify, prioritize, and design high-impact solutions driving new datasets onto the Filecoin network.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive and manage end-to-end technical relationships with top enterprise customers to successfully onboard new datasets.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build technical relationships with key tooling and ISV partners to exponentially grow the Web3 communities and proactively integrate new solutions.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be an advocate for clients inside of PL and provide input to the technical roadmap.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Evangelize, inspire, and train teams to successfully build and repeat new use cases&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Guide the ecosystem of customers and partners in how to sell and implement new solutions through reference architectures, how-to’s, whitepapers, webinars, event presence.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;You may be a fit for this role if you...&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have 5+ years of customer facing experience in solutions architecture, technical sales or professional services roles.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Are comfortable building from the ground up and can assist clients by building user-friendly solutions that make the data onboarding processes more seamless.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with deploying and integrating applications with scalable and distributed scale-out storage technologies, e.g. scale-out filesystems, on-premises object storage systems, Web3.0 PaaS and SaaS.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Are willing to pull-up your sleeves and contribute through sample code and presentations to adapt to the customer requirements.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working knowledge of Linux, Web 2.0 development platforms, solutions and related technologies. Understanding of DNS, TCP, firewalls, proxy servers, DMZ, VPN, VPC.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You get a kick out of driving new technologies with emerging customers.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Domain expert in storage, ideally in archive and backup workflows&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have strong problem solving, interpersonal, and analytical skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have prior experience in running your own startup or high growth teams.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong public speaking and writing skills are required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Good intuition with Web3 ecosystems and how the industry is evolving.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Self-starter, and the ability to navigate complexity and ambiguity to deliver results.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Bonus points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Domain experience in a specific market vertical: Lifesciences, HPC archives, government, ...&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with open source communities / projects&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with distributed/remote orgs&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt;
&lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;Data Programs&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The goal of the Data Programs team is to:&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Expedite data onboarding to Filecoin&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Generate learnings on the onboarding journey in parallel to Large Clients data onboarding&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create permanent storage for humanity’s most valuable datasets&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Guiding Principles - Shoot for long-lasting programs (e.g. perpetual machines that don’t require high maintenance energy).&amp;nbsp; At current date (March, 2022), our baseline is to have the equivalent of 20~30PiB of QA power onboarded (equivalent of at least 3PiB Fil+ a Day).&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;The Pop Team Focuses on &lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;onboarding Large Data Clients&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensuring that existing clients have their needs met when it comes to large data onboarding&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Example initiatives:&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://sfi.usc.edu/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Shoah Foundation&amp;nbsp;&lt;/span&gt;&lt;/a&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://archive.org/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Internet Archive&lt;/span&gt;&lt;/a&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://www.columbia.edu/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Columbia University&lt;/span&gt;&lt;/a&gt;&lt;/li&gt; &lt;/ul&gt; &lt;/ul&gt; &lt;h3&gt;&lt;strong&gt;Solutions Architecture at Protocol Labs&lt;/strong&gt;&lt;/h3&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a PL solutions Architect, you will play a critical role in understanding the customer&#39;s needs and help design and architect Filecoin in existing enterprise workloads and new Web3 applications. You will be at the forefront of onboarding new customer datasets and be responsible to drive and design new use cases onto the Filecoin network. As a technical evangelist you will be driving awareness through creation of blogs and educational content with the goal to repeat these new use cases across the wide ecosystem of users and storage providers. You will collaborate with the enterprise ISV ecosystem and the Filecoin engineering team to successfully integrate traditional enterprise applications with the Filecoin network.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;As a Solutions Architect for Data Programs at Protocol Labs, you will&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop solutions for client needs and consolidate common requirements that can be incorporated into more significant (SWE-driven) tool development&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop client onboarding best-practices, complementing the existing knowledge and documenting these processes thoroughly.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Onboard Large Data Clients (Develop Solutions and active “sales”)&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure that existing clients have their needs met when it comes to large data onboarding (developing scripts and leveraging existing tools for data preparation, encryption, transfer)&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Support data engineering required for collecting, aggregating, and visualizing data onboarding efforts.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify distinct user journeys and consolidating/documenting processes and tooling appropriately&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Identify, prioritize, and design high-impact solutions driving new datasets onto the Filecoin network.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive and manage end-to-end technical relationships with top enterprise customers to successfully onboard new datasets.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build technical relationships with key tooling and ISV partners to exponentially grow the Web3 communities and proactively integrate new solutions.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be an advocate for clients inside of PL and provide input to the technical roadmap.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Evangelize, inspire, and train teams to successfully build and repeat new use cases&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Guide the ecosystem of customers and partners in how to sell and implement new solutions through reference architectures, how-to’s, whitepapers, webinars, event presence.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;You may be a fit for this role if you...&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have 5+ years of customer facing experience in solutions architecture, technical sales or professional services roles.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Are comfortable building from the ground up and can assist clients by building user-friendly solutions that make the data onboarding processes more seamless.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with deploying and integrating applications with scalable and distributed scale-out storage technologies, e.g. scale-out filesystems, on-premises object storage systems, Web3.0 PaaS and SaaS.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Are willing to pull-up your sleeves and contribute through sample code and presentations to adapt to the customer requirements.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working knowledge of Linux, Web 2.0 development platforms, solutions and related technologies. Understanding of DNS, TCP, firewalls, proxy servers, DMZ, VPN, VPC.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You get a kick out of driving new technologies with emerging customers.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Domain expert in storage, ideally in archive and backup workflows&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have strong problem solving, interpersonal, and analytical skills&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have prior experience in running your own startup or high growth teams.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong public speaking and writing skills are required&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Good intuition with Web3 ecosystems and how the industry is evolving.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Self-starter, and the ability to navigate complexity and ambiguity to deliver results.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Bonus points:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Domain experience in a specific market vertical: Lifesciences, HPC archives, government, ...&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with open source communities / projects&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with distributed/remote orgs&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt; &lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

Solutions Architect - Large Clients

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;As a member of the Strategy &amp;amp; Operations team, you’ll have an outsized impact on the entire organization by working on key initiatives across multiple areas, including analytics, project management, business development, process improvement, systems, and special projects. In this role, you will work closely with Protocol Labs’ leadership to structure and solve complex problems, then drive solutions forward across the organization.&lt;/p&gt;
&lt;p&gt;Tasked with helping our disruptive open source projects solve some of their most critical problems, you will work with Project Leads, Product Managers, Engineers, and more to break down complex situations and co-create actionable solutions both within and across Protocol Labs&#39;s projects.&lt;/p&gt;
&lt;h4&gt;&lt;strong&gt;Strategy &amp;amp; Operations at Protocol Labs&lt;/strong&gt;&lt;/h4&gt;
&lt;p&gt;This isn’t an ordinary Operations position. We are a distributed organization of over 120 collaborators (worldwide), split across 15 countries and with no regular offices -- so we have some unique needs.&amp;nbsp; Our team is responsible for supporting our Projects through problem solving, from data analysis and market segmentation to connecting them with industry experts, as well as establishing company-wide processes and tools that enable a unique global culture of innovation, collaboration, and performance. As an early member of our Strategy &amp;amp; Operations team, you will provide our organization with the versatility and creative thinking it needs to accelerate reaching our Projects’ goals.&lt;/p&gt;
&lt;h4&gt;&lt;strong&gt;In Strategy &amp;amp; Operations at Protocol Labs, you will...&lt;/strong&gt;&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;Identify, scope, and prioritize key challenges faced by Protocol Labs leadership and teams.&lt;/li&gt;
&lt;li&gt;Conduct internal and external research to understand best practices across web2 and web3 organizations, then synthesize and share learnings.&lt;/li&gt;
&lt;li&gt;Apply first principles thinking to create solutions and playbooks for key challenges, including process improvement, decision support, ecosystem growth, org structure and governance, and more.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Drive and track the execution of key initiatives and special projects, individually or by managing a team.&lt;/li&gt;
&lt;li&gt;Partner with leadership and analytics team to implement dashboards, reporting, systems, and tooling to enhance Protocol Labs operations and effectiveness.&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;&lt;strong&gt;You may be a fit for this role if you have....&lt;/strong&gt;&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;Have 6-10 years of experience in product management, business operations &amp;amp; strategy, or management consulting&lt;/li&gt;
&lt;li&gt;You get a kick out of aligning first principle thinking and data insights to achieve great results&lt;/li&gt;
&lt;li&gt;Handle both complexity and ambiguity well&lt;/li&gt;
&lt;li&gt;Familiarity and passion for open source, and distributed computing&lt;/li&gt;
&lt;li&gt;Have experience running your own startup or high-growth organization, or have experience in management consulting or corporate strategy&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Pride yourself in being a self-starter, thriving even without much direction&lt;/li&gt;
&lt;li&gt;Deep experience coordinating work across teams with different goals&lt;/li&gt;
&lt;li&gt;A rigorous, process-driven work style backed by an ability to communicate effectively&lt;/li&gt;
&lt;li&gt;Strong analytical, problem solving and interpersonal skills&lt;/li&gt;
&lt;/ul&gt;
&lt;h4&gt;&lt;strong&gt;Bonus Points&lt;/strong&gt;&lt;/h4&gt;
&lt;ul&gt;
&lt;li&gt;Experience with open source communities / projects&lt;/li&gt;
&lt;li&gt;Experience with distributed orgs&lt;/li&gt;
&lt;li&gt;Background in software engineering&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;#LI-DM1&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt;
&lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;As a member of the Strategy &amp;amp; Operations team, you’ll have an outsized impact on the entire organization by working on key initiatives across multiple areas, including analytics, project management, business development, process improvement, systems, and special projects. In this role, you will work closely with Protocol Labs’ leadership to structure and solve complex problems, then drive solutions forward across the organization.&lt;/p&gt; &lt;p&gt;Tasked with helping our disruptive open source projects solve some of their most critical problems, you will work with Project Leads, Product Managers, Engineers, and more to break down complex situations and co-create actionable solutions both within and across Protocol Labs&#39;s projects.&lt;/p&gt; &lt;h4&gt;&lt;strong&gt;Strategy &amp;amp; Operations at Protocol Labs&lt;/strong&gt;&lt;/h4&gt; &lt;p&gt;This isn’t an ordinary Operations position. We are a distributed organization of over 120 collaborators (worldwide), split across 15 countries and with no regular offices -- so we have some unique needs.&amp;nbsp; Our team is responsible for supporting our Projects through problem solving, from data analysis and market segmentation to connecting them with industry experts, as well as establishing company-wide processes and tools that enable a unique global culture of innovation, collaboration, and performance. As an early member of our Strategy &amp;amp; Operations team, you will provide our organization with the versatility and creative thinking it needs to accelerate reaching our Projects’ goals.&lt;/p&gt; &lt;h4&gt;&lt;strong&gt;In Strategy &amp;amp; Operations at Protocol Labs, you will...&lt;/strong&gt;&lt;/h4&gt; &lt;ul&gt; &lt;li&gt;Identify, scope, and prioritize key challenges faced by Protocol Labs leadership and teams.&lt;/li&gt; &lt;li&gt;Conduct internal and external research to understand best practices across web2 and web3 organizations, then synthesize and share learnings.&lt;/li&gt; &lt;li&gt;Apply first principles thinking to create solutions and playbooks for key challenges, including process improvement, decision support, ecosystem growth, org structure and governance, and more.&amp;nbsp;&lt;/li&gt; &lt;li&gt;Drive and track the execution of key initiatives and special projects, individually or by managing a team.&lt;/li&gt; &lt;li&gt;Partner with leadership and analytics team to implement dashboards, reporting, systems, and tooling to enhance Protocol Labs operations and effectiveness.&lt;/li&gt; &lt;/ul&gt; &lt;h4&gt;&lt;strong&gt;You may be a fit for this role if you have....&lt;/strong&gt;&lt;/h4&gt; &lt;ul&gt; &lt;li&gt;Have 6-10 years of experience in product management, business operations &amp;amp; strategy, or management consulting&lt;/li&gt; &lt;li&gt;You get a kick out of aligning first principle thinking and data insights to achieve great results&lt;/li&gt; &lt;li&gt;Handle both complexity and ambiguity well&lt;/li&gt; &lt;li&gt;Familiarity and passion for open source, and distributed computing&lt;/li&gt; &lt;li&gt;Have experience running your own startup or high-growth organization, or have experience in management consulting or corporate strategy&amp;nbsp;&lt;/li&gt; &lt;li&gt;Pride yourself in being a self-starter, thriving even without much direction&lt;/li&gt; &lt;li&gt;Deep experience coordinating work across teams with different goals&lt;/li&gt; &lt;li&gt;A rigorous, process-driven work style backed by an ability to communicate effectively&lt;/li&gt; &lt;li&gt;Strong analytical, problem solving and interpersonal skills&lt;/li&gt; &lt;/ul&gt; &lt;h4&gt;&lt;strong&gt;Bonus Points&lt;/strong&gt;&lt;/h4&gt; &lt;ul&gt; &lt;li&gt;Experience with open source communities / projects&lt;/li&gt; &lt;li&gt;Experience with distributed orgs&lt;/li&gt; &lt;li&gt;Background in software engineering&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;#LI-DM1&lt;/p&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt; &lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

Startup Operations & Business Development, Ecosystem Growth

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;h4&gt;&lt;strong&gt;Filecoin Saturn&lt;/strong&gt;&lt;/h4&gt;
&lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Filecoin, a decentralized storage network to store humanity&#39;s most valuable information, is one of the most promising projects of Web 3.0. In the year since its launch, over 17 exabytes of storage have been pledged to the Filecoin network, which is proven and verified by each node operator every single day. As we look forward, many challenges remain to be solved such as continuing to scale the network, allowing user programmability through the addition of a Virtual Machine, and implementing cutting-edge ideas coming from the latest in cryptographic research.&lt;/span&gt;&lt;/h3&gt;
&lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;An integral piece of Filecoin’s success is &lt;/span&gt;&lt;a href=&quot;https://pl-strflt.notion.site/Filecoin-Saturn-efc122f123f344ff8ff0de6071954dba&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Saturn&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, Filecoin’s Content Delivery Network (CDN). Launching soon, people around the world will run Saturn software on their machines – from servers in datacenters to personal desktops and laptops running Windows, OS X, and Linux – to contribute to a global distribution network and be remunerated with Filecoin.&lt;/span&gt;&lt;/h3&gt;
&lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A worldwide delivery network owned, and run, by everyone requires world-class support for everyone. Insofar, we&#39;re seeking a Technical Support Engineer, experienced in providing world class support at a software scale, to join the Filecoin Saturn team.&lt;/span&gt;&lt;/h3&gt;
&lt;p style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you enjoy both the technical and human side of engineering, this is the perfect opportunity for you. Work is remote and full time. Hours are regular hours in your local timezone; you won’t be on call.&lt;/span&gt;&lt;/p&gt;
&lt;p style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All your wonderful work will be done in the public, like on Filecoin’s public Slack server, and all your software open sourced.&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&amp;nbsp;&lt;/h3&gt;
&lt;h3&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/h3&gt;
&lt;ul style=&quot;font-weight: 400;&quot;&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help Saturn node operators in Saturn’s public Slack channel in Filecoin Slack.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help Saturn node operators over email.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Write software to improve and scale Saturn’s support. E.g. write &lt;/span&gt;&lt;a href=&quot;https://xkcd.com/353/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Python&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; scripts, &lt;/span&gt;&lt;a href=&quot;https://github.com/autokey/autokey&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;AutoKey&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; or browser macros, and internal tools. Operate at software scale, not human scale.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improve Saturn’s documentation on Saturn’s website and Github based on questions and feedback from users. Iterate, iterate, iterate.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide technical assistance to users running Saturn on Linux servers in datacenters.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide technical assistance to users running Saturn nodes on personal Windows, OS X, and Linux machines at home.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide technical assistance to websites and apps using Saturn’s CDN.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/h3&gt;
&lt;ul style=&quot;font-weight: 400;&quot;&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be relentless. Have a &quot;find a way or make a way&quot; attitude.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Enjoy helping people. Making people happy makes you happy.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;That&#39;s it; no school or degree required.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Requirements&lt;/strong&gt;&lt;/h3&gt;
&lt;ul style=&quot;font-weight: 400;&quot;&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand the web and browsers.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand basic Linux, Windows, and OS X administration.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Write software to scale yourself.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent people skills. Communicate clearly.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Patience and empathy.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Technologies You’ll Use&lt;/strong&gt;&lt;/h3&gt;
&lt;ul style=&quot;font-weight: 400;&quot;&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Linux, Windows, and OS X.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Electron and browsers: HTML, CSS, Javascript.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Git and markdown for documentation.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Python and Javascript scripting and automation.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Example Success Metrics&lt;/strong&gt;&lt;/h3&gt;
&lt;ul style=&quot;font-weight: 400;&quot;&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;After one month: an established track record of excellent, knowledgeable support over Slack and Email.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;After three months: improved documentation for users and internal software and tools for yourself so you’re N times faster than before&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;After twelve months: ability to build, lead, and manage a team around you. Build a support team to scale the human element of support.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;strong&gt;Job Goals&lt;/strong&gt;&lt;/h3&gt;
&lt;ul style=&quot;font-weight: 400;&quot;&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improve Saturn’s documentation and website based on the questions and feedback received in Slack and over email. The second time someone asks the same question you document and/or automate it. Documentation and software work tirelessly, around the clock while you sleep.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Write software and tools that make you 10x times faster and more efficient at your job. Think about automating yourself out of a job. It will never happen; but that’s the goal.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will work closely with Saturn’s entire team but own Saturn’s support product. You will have autonomy and agency to build and scale Saturn’s support as you see fit, and the full resources to see your ambitions through.&lt;/span&gt;&lt;/p&gt;
&lt;p style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;For some existing Saturn repositories under active development, see:&lt;/span&gt;&lt;/p&gt;
&lt;ul style=&quot;font-weight: 400;&quot;&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://github.com/filecoin-project/saturn-node&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;https://github.com/filecoin-project/saturn-node&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://github.com/filecoin-project/saturn-orchestrator&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;https://github.com/filecoin-project/saturn-orchestrator&lt;/span&gt;&lt;/a&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://github.com/filecoin-project/saturn-l2/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;https://github.com/filecoin-project/saturn-l2/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt;
&lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;&lt;strong&gt;About Protocol Labs&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity&#39;s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;h4&gt;&lt;strong&gt;Filecoin Saturn&lt;/strong&gt;&lt;/h4&gt; &lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Filecoin, a decentralized storage network to store humanity&#39;s most valuable information, is one of the most promising projects of Web 3.0. In the year since its launch, over 17 exabytes of storage have been pledged to the Filecoin network, which is proven and verified by each node operator every single day. As we look forward, many challenges remain to be solved such as continuing to scale the network, allowing user programmability through the addition of a Virtual Machine, and implementing cutting-edge ideas coming from the latest in cryptographic research.&lt;/span&gt;&lt;/h3&gt; &lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;An integral piece of Filecoin’s success is &lt;/span&gt;&lt;a href=&quot;https://pl-strflt.notion.site/Filecoin-Saturn-efc122f123f344ff8ff0de6071954dba&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Saturn&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, Filecoin’s Content Delivery Network (CDN). Launching soon, people around the world will run Saturn software on their machines – from servers in datacenters to personal desktops and laptops running Windows, OS X, and Linux – to contribute to a global distribution network and be remunerated with Filecoin.&lt;/span&gt;&lt;/h3&gt; &lt;h3&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A worldwide delivery network owned, and run, by everyone requires world-class support for everyone. Insofar, we&#39;re seeking a Technical Support Engineer, experienced in providing world class support at a software scale, to join the Filecoin Saturn team.&lt;/span&gt;&lt;/h3&gt; &lt;p style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;If you enjoy both the technical and human side of engineering, this is the perfect opportunity for you. Work is remote and full time. Hours are regular hours in your local timezone; you won’t be on call.&lt;/span&gt;&lt;/p&gt; &lt;p style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;All your wonderful work will be done in the public, like on Filecoin’s public Slack server, and all your software open sourced.&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;br&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt; &lt;h3&gt;&amp;nbsp;&lt;/h3&gt; &lt;h3&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/h3&gt; &lt;ul style=&quot;font-weight: 400;&quot;&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help Saturn node operators in Saturn’s public Slack channel in Filecoin Slack.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help Saturn node operators over email.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Write software to improve and scale Saturn’s support. E.g. write &lt;/span&gt;&lt;a href=&quot;https://xkcd.com/353/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Python&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; scripts, &lt;/span&gt;&lt;a href=&quot;https://github.com/autokey/autokey&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;AutoKey&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; or browser macros, and internal tools. Operate at software scale, not human scale.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improve Saturn’s documentation on Saturn’s website and Github based on questions and feedback from users. Iterate, iterate, iterate.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide technical assistance to users running Saturn on Linux servers in datacenters.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide technical assistance to users running Saturn nodes on personal Windows, OS X, and Linux machines at home.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide technical assistance to websites and apps using Saturn’s CDN.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/h3&gt; &lt;ul style=&quot;font-weight: 400;&quot;&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be relentless. Have a &quot;find a way or make a way&quot; attitude.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Enjoy helping people. Making people happy makes you happy.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;That&#39;s it; no school or degree required.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;&lt;strong&gt;Requirements&lt;/strong&gt;&lt;/h3&gt; &lt;ul style=&quot;font-weight: 400;&quot;&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand the web and browsers.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Understand basic Linux, Windows, and OS X administration.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Write software to scale yourself.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent people skills. Communicate clearly.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Patience and empathy.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;&lt;strong&gt;Technologies You’ll Use&lt;/strong&gt;&lt;/h3&gt; &lt;ul style=&quot;font-weight: 400;&quot;&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Linux, Windows, and OS X.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Electron and browsers: HTML, CSS, Javascript.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Git and markdown for documentation.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Python and Javascript scripting and automation.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;&lt;strong&gt;Example Success Metrics&lt;/strong&gt;&lt;/h3&gt; &lt;ul style=&quot;font-weight: 400;&quot;&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;After one month: an established track record of excellent, knowledgeable support over Slack and Email.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;After three months: improved documentation for users and internal software and tools for yourself so you’re N times faster than before&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;After twelve months: ability to build, lead, and manage a team around you. Build a support team to scale the human element of support.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;&lt;strong&gt;Job Goals&lt;/strong&gt;&lt;/h3&gt; &lt;ul style=&quot;font-weight: 400;&quot;&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Improve Saturn’s documentation and website based on the questions and feedback received in Slack and over email. The second time someone asks the same question you document and/or automate it. Documentation and software work tirelessly, around the clock while you sleep.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Write software and tools that make you 10x times faster and more efficient at your job. Think about automating yourself out of a job. It will never happen; but that’s the goal.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;You will work closely with Saturn’s entire team but own Saturn’s support product. You will have autonomy and agency to build and scale Saturn’s support as you see fit, and the full resources to see your ambitions through.&lt;/span&gt;&lt;/p&gt; &lt;p style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;For some existing Saturn repositories under active development, see:&lt;/span&gt;&lt;/p&gt; &lt;ul style=&quot;font-weight: 400;&quot;&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://github.com/filecoin-project/saturn-node&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;https://github.com/filecoin-project/saturn-node&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://github.com/filecoin-project/saturn-orchestrator&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;https://github.com/filecoin-project/saturn-orchestrator&lt;/span&gt;&lt;/a&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;a href=&quot;https://github.com/filecoin-project/saturn-l2/&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;https://github.com/filecoin-project/saturn-l2/&lt;/span&gt;&lt;/a&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;div&gt;&lt;strong&gt;What’s it like to work at Protocol Labs?&lt;/strong&gt;&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;Protocol Labs&#39; mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.&lt;/div&gt; &lt;p&gt;If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;GDPR for Job Applicants and Candidates&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai.&amp;nbsp; Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai.&amp;nbsp; Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;/div&gt;

Technical Support Engineer - Filecoin Saturn

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;At &lt;a href=&quot;https://www.figment.io&quot; target=&quot;_blank&quot;&gt;Figment&lt;/a&gt;, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;There are a few things we look for when adding top talent to our team. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;First, we look for candidates who lead with authenticity, bringing your whole self to what you do. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Second, crypto is moving fast and so do we. Having an orientation to action and making the invisible, visible through clear communication &amp;amp; leadership are key principles for our team. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Finally, we believe everyone is always learning so demonstrating humility as we get better is how we will build a beautiful company.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Global Head of Customer Success will be a vital part of Figments leadership team. In this role, you will build and lead the strategy and execution of our customer success pillars ensuring the successful adoption, value realization and growth across Figments customer segments. You will focus primarily on building an extraordinary team and driving achievement of operational objectives and key results!&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities/Duties:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and develop a high-performance world-class Customer Success &amp;amp; Support team to help scale and grow the business.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive successful solution adoption, customer value, retention and expansion goals ultimately improving the Figment customer lifetime value.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the VP of Growth &amp;amp; business leads to strategize and execute initiatives relating to the Customer Success Management Pillar.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and deploy strategies, action plans and playbooks to improve the customer experience, increase customer retention and enable account growth.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive operational improvements which streamline processes, leverage automation and enable scale.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mentor and coach team leaders, hire and develop key talent, manage to high performance and create an inclusive team culture.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build strong internal partnerships with sales, product, protocol and marketing teams inside and beyond the Customer Success Organization.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create an environment of innovation and continual improvement to re-imagine how we deliver customer success across Figments customer base.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Serve as an inspiring leader in the Customer Success organization by keeping up to speed on the latest practices and available tools.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;15+ years of growing responsibility in enterprise-level leadership in customer success, account management, customer support and technical onboarding.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong customer success platforms (e.g.SFDC, Gainsight, ChurnZero, Totango) experience required.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;SaaS experience required and preferred in a startup environment.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated success in building a Success, Renewals, or Customer Engagement function.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Consistent record of overachievement of quota and KPIs and strong organizational, operational and analytical skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prior revenue responsibility for large book of software maintenance or renewal business.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Significant prior experience defining and implementing strategy for a customer facing team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven leader and motivator, with deep experience building and leading successful team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experienced presentation development skills (storytelling/design).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to drive effective and influencing conversations at the C-level.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Credible and effective C-level advisor and coach, especially around change management (cultural, technical or business).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong consulting skills and proven results working as a Trusted Advisor to drive business value for clients or stakeholders.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A deep understanding of value drivers in recurring revenue business models.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to articulately present and debate recommendations at the executive level.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Crypto experience or a strong passion/curiosity for blockchain technology preferred.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Benefits &amp;amp; Impact&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote First + Hybrid Working Environment: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully remote-first teams with regular team retreats to foster team bonding&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional Culture: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A culture of honesty, professionalism and risk taking in a high-growth environment&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work/Life Flexibility:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Remote work with a flexible PTO policy - 20 days PTO plus 5 flexible days&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Family-Friendly Benefits: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best in class parental leave and flexible arrangements&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Health &amp;amp; Wellness:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Company-paid medical/vision/dental for employees and family&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Compensation: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comprehensive packages including competitive salary, bonus and equity&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Figment&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community &amp;amp; governance.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;At &lt;a href=&quot;https://www.figment.io&quot; target=&quot;_blank&quot;&gt;Figment&lt;/a&gt;, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;There are a few things we look for when adding top talent to our team. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;First, we look for candidates who lead with authenticity, bringing your whole self to what you do. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Second, crypto is moving fast and so do we. Having an orientation to action and making the invisible, visible through clear communication &amp;amp; leadership are key principles for our team. &lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Finally, we believe everyone is always learning so demonstrating humility as we get better is how we will build a beautiful company.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Global Head of Customer Success will be a vital part of Figments leadership team. In this role, you will build and lead the strategy and execution of our customer success pillars ensuring the successful adoption, value realization and growth across Figments customer segments. You will focus primarily on building an extraordinary team and driving achievement of operational objectives and key results!&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Responsibilities/Duties:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and develop a high-performance world-class Customer Success &amp;amp; Support team to help scale and grow the business.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive successful solution adoption, customer value, retention and expansion goals ultimately improving the Figment customer lifetime value.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with the VP of Growth &amp;amp; business leads to strategize and execute initiatives relating to the Customer Success Management Pillar.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and deploy strategies, action plans and playbooks to improve the customer experience, increase customer retention and enable account growth.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive operational improvements which streamline processes, leverage automation and enable scale.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Mentor and coach team leaders, hire and develop key talent, manage to high performance and create an inclusive team culture.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build strong internal partnerships with sales, product, protocol and marketing teams inside and beyond the Customer Success Organization.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Create an environment of innovation and continual improvement to re-imagine how we deliver customer success across Figments customer base.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Serve as an inspiring leader in the Customer Success organization by keeping up to speed on the latest practices and available tools.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Qualifications:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;15+ years of growing responsibility in enterprise-level leadership in customer success, account management, customer support and technical onboarding.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong customer success platforms (e.g.SFDC, Gainsight, ChurnZero, Totango) experience required.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;SaaS experience required and preferred in a startup environment.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated success in building a Success, Renewals, or Customer Engagement function.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Consistent record of overachievement of quota and KPIs and strong organizational, operational and analytical skills.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prior revenue responsibility for large book of software maintenance or renewal business.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Significant prior experience defining and implementing strategy for a customer facing team.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven leader and motivator, with deep experience building and leading successful team.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experienced presentation development skills (storytelling/design).&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to drive effective and influencing conversations at the C-level.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Credible and effective C-level advisor and coach, especially around change management (cultural, technical or business).&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong consulting skills and proven results working as a Trusted Advisor to drive business value for clients or stakeholders.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A deep understanding of value drivers in recurring revenue business models.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to articulately present and debate recommendations at the executive level.&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Crypto experience or a strong passion/curiosity for blockchain technology preferred.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Benefits &amp;amp; Impact&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote First + Hybrid Working Environment: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully remote-first teams with regular team retreats to foster team bonding&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional Culture: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A culture of honesty, professionalism and risk taking in a high-growth environment&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work/Life Flexibility:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Remote work with a flexible PTO policy - 20 days PTO plus 5 flexible days&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Family-Friendly Benefits: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best in class parental leave and flexible arrangements&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Health &amp;amp; Wellness:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Company-paid medical/vision/dental for employees and family&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Compensation: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comprehensive packages including competitive salary, bonus and equity&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;About Figment&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community &amp;amp; governance.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Global Head of Customer Success

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;At &lt;a href=&quot;https://www.figment.io&quot; target=&quot;_blank&quot;&gt;Figment&lt;/a&gt;, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;The Role&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, we help developers launch apps across the top Web 3 protocols. DataHub lets developers use the most powerful and unique features of a blockchain without having to become protocol experts. As a Technical Support Lead, you will establish a strong support culture for DataHub customers by managing a team of distributed support engineers. You will put in place a thorough process to identify, document, and solve customer issues around our infrastructure &amp;amp; tools while guiding your team in their understanding of Web 3 development. You will be responsible for ensuring high retention and satisfaction of our customers. You will also lead efforts around developing world-class developer documentation.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Establish technical support best practices via multiple channels eg. email, Slack, Telegram and Discord&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Set a consistent framework to analyze, troubleshoot, debug and reproduce technical issues.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Establish collaboration best practices with internal and external teams to provide DataHub customers timely support for technical issues&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and contribute to DataHub documentation&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Establish an issue escalation process and operational procedures to streamline support&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Work with a global team and own the support journey for DataHub customers&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we are looking for&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;4+ years of relevant experience as a software engineer or a support engineer&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven ability to lead a team of technical support engineer&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience or strong understanding of the blockchain space&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience supporting and troubleshooting web applications, JSON and APIs&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience owning technical documentation&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with cloud infrastructure or API-based products&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Ability to recognize issue patterns and solve complex problems&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Location in North-America or Europe preferred&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;What you could bring to the table&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience developing in Javascript, Golang, and/or Rust&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of smart contract development (Solidity, Substrate, or similar) a plus&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Benefits &amp;amp; Impact&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote First + Hybrid Working Environment: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully remote-first teams with regular team retreats to foster team bonding&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional Culture: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A culture of honesty, professionalism and risk taking in a high-growth environment&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work/Life Flexibility:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Remote work with a flexible PTO policy - 20 days PTO plus 5 flexible days&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Family-Friendly Benefits: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best in class parental leave and flexible arrangements&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Health &amp;amp; Wellness:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Company-paid medical/vision/dental for employees and family&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Compensation: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comprehensive packages including competitive salary, bonus and equity&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Figment&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community &amp;amp; governance.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;p&gt;At &lt;a href=&quot;https://www.figment.io&quot; target=&quot;_blank&quot;&gt;Figment&lt;/a&gt;, our mission is to create an Internet that is truly decentralized where users can freely interact, share, collaborate, and exchange goods and services in a trustless environment. We offer staking, middleware, and application layer solutions for token holders and developers investing in and building on Web 3 technologies. Together, we can build a better Internet.&lt;/p&gt;&lt;/div&gt;&lt;p&gt;&lt;strong&gt;The Role&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, we help developers launch apps across the top Web 3 protocols. DataHub lets developers use the most powerful and unique features of a blockchain without having to become protocol experts. As a Technical Support Lead, you will establish a strong support culture for DataHub customers by managing a team of distributed support engineers. You will put in place a thorough process to identify, document, and solve customer issues around our infrastructure &amp;amp; tools while guiding your team in their understanding of Web 3 development. You will be responsible for ensuring high retention and satisfaction of our customers. You will also lead efforts around developing world-class developer documentation.&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Responsibilities&amp;nbsp;&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Establish technical support best practices via multiple channels eg. email, Slack, Telegram and Discord&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Set a consistent framework to analyze, troubleshoot, debug and reproduce technical issues.&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Establish collaboration best practices with internal and external teams to provide DataHub customers timely support for technical issues&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and contribute to DataHub documentation&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Establish an issue escalation process and operational procedures to streamline support&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Work with a global team and own the support journey for DataHub customers&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;What we are looking for&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;4+ years of relevant experience as a software engineer or a support engineer&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven ability to lead a team of technical support engineer&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience or strong understanding of the blockchain space&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience supporting and troubleshooting web applications, JSON and APIs&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience owning technical documentation&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with cloud infrastructure or API-based products&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Ability to recognize issue patterns and solve complex problems&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Location in North-America or Europe preferred&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;What you could bring to the table&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience developing in Javascript, Golang, and/or Rust&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of smart contract development (Solidity, Substrate, or similar) a plus&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;strong&gt;Benefits &amp;amp; Impact&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Remote First + Hybrid Working Environment: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fully remote-first teams with regular team retreats to foster team bonding&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Professional Culture: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A culture of honesty, professionalism and risk taking in a high-growth environment&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work/Life Flexibility:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Remote work with a flexible PTO policy - 20 days PTO plus 5 flexible days&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Family-Friendly Benefits: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Best in class parental leave and flexible arrangements&amp;nbsp;&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Health &amp;amp; Wellness:&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Company-paid medical/vision/dental for employees and family&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Compensation: &lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Comprehensive packages including competitive salary, bonus and equity&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;About Figment&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Figment, our mission is to support the adoption, growth and long term success of the Web 3 ecosystem. This is Figment’s unique approach: we make it simple to build on the next generation of blockchain technology.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We provide enterprise grade node and staking infrastructure and developer tools while also actively participating in community &amp;amp; governance.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;

Technical Support Lead - DataHub (web3 developer tooling)

&lt;div class=&quot;content-intro&quot;&gt;&lt;h2&gt;What are we all about?&lt;/h2&gt;
&lt;p&gt;We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.&lt;/p&gt;
&lt;p&gt;Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.&lt;/p&gt;
&lt;p&gt;We actively contribute to Ethereum core development, EIP&#39;s and network upgrades together with the Ethereum Foundation, and other client teams.&lt;/p&gt;
&lt;p&gt;Today, there are 100+ of us distributed across the world.&amp;nbsp;&lt;br&gt;&lt;br&gt;You can view all our open positions here:&amp;nbsp;&lt;a class=&quot;c-link&quot; href=&quot;https://jobs.nethermind.io/&quot; target=&quot;_blank&quot; data-stringify-link=&quot;https://jobs.nethermind.io/&quot; data-sk=&quot;tooltip_parent&quot; data-remove-tab-index=&quot;true&quot;&gt;https://jobs.nethermind.io/&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;img src=&quot;https://nethermind-job-board-images.s3.us-east-2.amazonaws.com/map_update03112021.jpg&quot; alt=&quot;&quot; width=&quot;550&quot; height=&quot;388&quot;&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;We are looking to hire an experienced Operations Associate to help us scale globally. If you are excited with the opportunity of joining a fast-paced and rapidly growing blockchain technology company, and would like to help shape our organization during its growth, this is the role for you!&lt;/p&gt;
&lt;p&gt;This is a great opportunity for a versatile and detail-oriented individual. This role will help us to expand our global operations and boost our capacity to deliver exceptional service to our clients.&lt;/p&gt;
&lt;h1&gt;&lt;strong&gt;What will you do?&lt;/strong&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;Make recommendations for business performance and operational improvement&lt;/li&gt;
&lt;li&gt;Assist senior management and cooperate with different departments across different time zones to improve business operations&lt;/li&gt;
&lt;li&gt;Become our primary point of contact for day-to-day operational requirements&lt;/li&gt;
&lt;li&gt;Provide feedback on company policies and procedures&lt;/li&gt;
&lt;li&gt;Improving and managing our internal systems and procedures to ensure our business runs smoothly&lt;/li&gt;
&lt;li&gt;You’ll be working closely with and providing support across the entire organization including our management team&lt;/li&gt;
&lt;li&gt;Your role will be split across multiple projects and ensuring consistency&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;strong&gt;What skills do you bring?&lt;/strong&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;Strong organizational and time management skills&lt;/li&gt;
&lt;li&gt;Exceptional verbal and written communication skills&lt;/li&gt;
&lt;li&gt;Exceptional attention to detail and excellent interpersonal skills&lt;/li&gt;
&lt;li&gt;Strong business acumen&lt;/li&gt;
&lt;li&gt;Ability to identify the needs of our business&lt;/li&gt;
&lt;li&gt;Strong problem solver and good with numbers&lt;/li&gt;
&lt;li&gt;Ability to work well under pressure and with minimal supervision&lt;/li&gt;
&lt;li&gt;Can-do attitude and willingness to step into the unknown&lt;/li&gt;
&lt;li&gt;Tech savvy and proficient in Microsoft Office applications&lt;/li&gt;
&lt;li&gt;Comfortable across multiple different systems and platforms with ease&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;strong&gt;Perks and benefits:&lt;/strong&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;Fully remote&lt;/li&gt;
&lt;li&gt;Flexible working hours&lt;/li&gt;
&lt;li&gt;Plus equity&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;h1&gt;Join us!&lt;/h1&gt;
&lt;p&gt;We are always on the lookout for talent!&lt;/p&gt;
&lt;p&gt;If what we do excites you, but none of the current open positions match your background, we encourage you to send us your CV at&lt;strong&gt; &lt;a href=&quot;mailto:hello@nethermind.io&quot;&gt;talent@nethermind.io&lt;/a&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;Join our growing and active community of 1000+ developers on our Discord server: &lt;a href=&quot;https://discord.com/invite/PaCMRFdvWT&quot; target=&quot;_blank&quot; data-saferedirecturl=&quot;https://www.google.com/url?q=https://discord.com/invite/PaCMRFdvWT&amp;amp;source=gmail&amp;amp;ust=1638959222133000&amp;amp;usg=AOvVaw265vgcp1_z0nDbW2TkIpKo&quot;&gt;https://discord.com/invite/PaCMRFdvWT&lt;/a&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;div&gt;&lt;strong&gt;In the meantime, keep up to date on what we are working on by following&amp;nbsp;&lt;span class=&quot;il&quot;&gt;us&lt;/span&gt;&amp;nbsp;on our social channels:&amp;nbsp;&lt;/strong&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;div&gt;&lt;strong&gt;&lt;a href=&quot;https://twitter.com/nethermindeth&quot; target=&quot;_blank&quot; data-saferedirecturl=&quot;https://www.google.com/url?q=https://twitter.com/nethermindeth&amp;amp;source=gmail&amp;amp;ust=1638959222133000&amp;amp;usg=AOvVaw0OFKp19cNYhWtJZSxSTTfj&quot;&gt;https://twitter.com/nethermindeth&lt;/a&gt;&lt;/strong&gt;&lt;br&gt;&lt;strong&gt;&lt;a href=&quot;https://www.linkedin.com/company/nethermind/&quot; target=&quot;_blank&quot; data-saferedirecturl=&quot;https://www.google.com/url?q=https://www.linkedin.com/company/nethermind/&amp;amp;source=gmail&amp;amp;ust=1638959222133000&amp;amp;usg=AOvVaw19quLMajeGpAwUZM_13Y3H&quot;&gt;https://www.linkedin.com/company/nethermind/&lt;/a&gt;&lt;br&gt;&lt;br&gt;&lt;a href=&quot;https://nethermind.io/privacy-policy/&quot; target=&quot;_blank&quot;&gt;Click here to view our Privacy Policy.&lt;/a&gt;&lt;br&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;h2&gt;What are we all about?&lt;/h2&gt; &lt;p&gt;We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.&lt;/p&gt; &lt;p&gt;Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.&lt;/p&gt; &lt;p&gt;We actively contribute to Ethereum core development, EIP&#39;s and network upgrades together with the Ethereum Foundation, and other client teams.&lt;/p&gt; &lt;p&gt;Today, there are 100+ of us distributed across the world.&amp;nbsp;&lt;br&gt;&lt;br&gt;You can view all our open positions here:&amp;nbsp;&lt;a class=&quot;c-link&quot; href=&quot;https://jobs.nethermind.io/&quot; target=&quot;_blank&quot; data-stringify-link=&quot;https://jobs.nethermind.io/&quot; data-sk=&quot;tooltip_parent&quot; data-remove-tab-index=&quot;true&quot;&gt;https://jobs.nethermind.io/&lt;/a&gt;&lt;/p&gt; &lt;p&gt;&lt;img src=&quot;https://nethermind-job-board-images.s3.us-east-2.amazonaws.com/map_update03112021.jpg&quot; alt=&quot;&quot; width=&quot;550&quot; height=&quot;388&quot;&gt;&lt;/p&gt;&lt;/div&gt;&lt;p&gt;We are looking to hire an experienced Operations Associate to help us scale globally. If you are excited with the opportunity of joining a fast-paced and rapidly growing blockchain technology company, and would like to help shape our organization during its growth, this is the role for you!&lt;/p&gt; &lt;p&gt;This is a great opportunity for a versatile and detail-oriented individual. This role will help us to expand our global operations and boost our capacity to deliver exceptional service to our clients.&lt;/p&gt; &lt;h1&gt;&lt;strong&gt;What will you do?&lt;/strong&gt;&lt;/h1&gt; &lt;ul&gt; &lt;li&gt;Make recommendations for business performance and operational improvement&lt;/li&gt; &lt;li&gt;Assist senior management and cooperate with different departments across different time zones to improve business operations&lt;/li&gt; &lt;li&gt;Become our primary point of contact for day-to-day operational requirements&lt;/li&gt; &lt;li&gt;Provide feedback on company policies and procedures&lt;/li&gt; &lt;li&gt;Improving and managing our internal systems and procedures to ensure our business runs smoothly&lt;/li&gt; &lt;li&gt;You’ll be working closely with and providing support across the entire organization including our management team&lt;/li&gt; &lt;li&gt;Your role will be split across multiple projects and ensuring consistency&lt;/li&gt; &lt;/ul&gt; &lt;h1&gt;&lt;strong&gt;What skills do you bring?&lt;/strong&gt;&lt;/h1&gt; &lt;ul&gt; &lt;li&gt;Strong organizational and time management skills&lt;/li&gt; &lt;li&gt;Exceptional verbal and written communication skills&lt;/li&gt; &lt;li&gt;Exceptional attention to detail and excellent interpersonal skills&lt;/li&gt; &lt;li&gt;Strong business acumen&lt;/li&gt; &lt;li&gt;Ability to identify the needs of our business&lt;/li&gt; &lt;li&gt;Strong problem solver and good with numbers&lt;/li&gt; &lt;li&gt;Ability to work well under pressure and with minimal supervision&lt;/li&gt; &lt;li&gt;Can-do attitude and willingness to step into the unknown&lt;/li&gt; &lt;li&gt;Tech savvy and proficient in Microsoft Office applications&lt;/li&gt; &lt;li&gt;Comfortable across multiple different systems and platforms with ease&lt;/li&gt; &lt;/ul&gt; &lt;h1&gt;&lt;strong&gt;Perks and benefits:&lt;/strong&gt;&lt;/h1&gt; &lt;ul&gt; &lt;li&gt;Fully remote&lt;/li&gt; &lt;li&gt;Flexible working hours&lt;/li&gt; &lt;li&gt;Plus equity&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;h1&gt;Join us!&lt;/h1&gt; &lt;p&gt;We are always on the lookout for talent!&lt;/p&gt; &lt;p&gt;If what we do excites you, but none of the current open positions match your background, we encourage you to send us your CV at&lt;strong&gt; &lt;a href=&quot;mailto:hello@nethermind.io&quot;&gt;talent@nethermind.io&lt;/a&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;Join our growing and active community of 1000+ developers on our Discord server: &lt;a href=&quot;https://discord.com/invite/PaCMRFdvWT&quot; target=&quot;_blank&quot; data-saferedirecturl=&quot;https://www.google.com/url?q=https://discord.com/invite/PaCMRFdvWT&amp;amp;source=gmail&amp;amp;ust=1638959222133000&amp;amp;usg=AOvVaw265vgcp1_z0nDbW2TkIpKo&quot;&gt;https://discord.com/invite/PaCMRFdvWT&lt;/a&gt;&lt;br&gt;&lt;/strong&gt;&lt;/p&gt; &lt;div&gt; &lt;div&gt;&lt;strong&gt;In the meantime, keep up to date on what we are working on by following&amp;nbsp;&lt;span class=&quot;il&quot;&gt;us&lt;/span&gt;&amp;nbsp;on our social channels:&amp;nbsp;&lt;/strong&gt;&lt;/div&gt; &lt;/div&gt; &lt;div&gt;&lt;strong&gt;&lt;a href=&quot;https://twitter.com/nethermindeth&quot; target=&quot;_blank&quot; data-saferedirecturl=&quot;https://www.google.com/url?q=https://twitter.com/nethermindeth&amp;amp;source=gmail&amp;amp;ust=1638959222133000&amp;amp;usg=AOvVaw0OFKp19cNYhWtJZSxSTTfj&quot;&gt;https://twitter.com/nethermindeth&lt;/a&gt;&lt;/strong&gt;&lt;br&gt;&lt;strong&gt;&lt;a href=&quot;https://www.linkedin.com/company/nethermind/&quot; target=&quot;_blank&quot; data-saferedirecturl=&quot;https://www.google.com/url?q=https://www.linkedin.com/company/nethermind/&amp;amp;source=gmail&amp;amp;ust=1638959222133000&amp;amp;usg=AOvVaw19quLMajeGpAwUZM_13Y3H&quot;&gt;https://www.linkedin.com/company/nethermind/&lt;/a&gt;&lt;br&gt;&lt;br&gt;&lt;a href=&quot;https://nethermind.io/privacy-policy/&quot; target=&quot;_blank&quot;&gt;Click here to view our Privacy Policy.&lt;/a&gt;&lt;br&gt;&lt;/strong&gt;&lt;/div&gt; &lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;

We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.
Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.
We actively contribute to Ethereum core development, EIP's and network upgrades together with the Ethereum Foundation, and other client teams.


Nethermind builds Ethereum solutions for developers and enterprises. 

Nethermind

Operations Associate 

<div>QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.</div><div><br></div><div>Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses &amp; applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 90 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.</div><div><br></div><div>We are a global remote first company HQ'd in Miami, Florida. </div><div><br></div><div><b style="font-size: 11pt">The Role &amp; What You’ll Do</b></div><div><br></div><div><span style="font-size: 11pt">As a leader of our technology and security remote operations teams (TOC/SOC), you must be a curious and strategic technology leader with a proven track record for driving transformation and operational excellence with creativity and resolve. You also must be able to build, motivate and empower results-driven teams through business and technology change in a highly complex and ever evolving environment.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">A successful leader will work collaboratively across the engineering, service, technology and product leaders to continuously raise our scores and improve all of our capabilities. We’re looking for a self-starter, who is communication focused with a deep sense of ownership and a team mentality.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">Ideally, you bring a mix of business acumen and technical understanding and apply widely used models and methodologies such as ITIL, IT4IT and Lean Six Sigma to implement and improve fit for purpose processes.</span></div><div><br></div><div><span style="font-size: 11pt">You will work closely and be a colleague of some of the brightest and best Blockchain Service enablement professionals including Manuel Kreutz, Thomas Ellison, Carl DiClementi, and Laurence Vandeyar and reports into Mauro Delazeri.&nbsp;</span></div>

QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.

Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 90 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.

We are a global remote first company HQ'd in Miami, Florida.

The Role & What You’ll Do

As a leader of our technology and security remote operations teams (TOC/SOC), you must be a curious and strategic technology leader with a proven track record for driving transformation and operational excellence with creativity and resolve. You also must be able to build, motivate and empower results-driven teams through business and technology change in a highly complex and ever evolving environment. 

A successful leader will work collaboratively across the engineering, service, technology and product leaders to continuously raise our scores and improve all of our capabilities. We’re looking for a self-starter, who is communication focused with a deep sense of ownership and a team mentality. 

Ideally, you bring a mix of business acumen and technical understanding and apply widely used models and methodologies such as ITIL, IT4IT and Lean Six Sigma to implement and improve fit for purpose processes.

You will work closely and be a colleague of some of the brightest and best Blockchain Service enablement professionals including Manuel Kreutz, Thomas Ellison, Carl DiClementi, and Laurence Vandeyar and reports into Mauro Delazeri. 


Director of Technology Operations

<div><b style="font-size: 18px">What is Polygon?</b></div><div><br></div><div><a href="https://polygon.technology/" class="postings-link"><b>Polygon</b></a><b> is the leading platform for Ethereum scaling and infrastructure development</b>. Its growing suite of products offers developers easy access to all major scaling and infrastructure solutions: L2 solutions (ZK Rollups and Optimistic Rollups), sidechains, hybrid solutions, stand-alone and enterprise chains, data availability solutions, and more. Polygon’s scaling solutions have seen widespread adoption with 7000+ applications hosted, 1B+ total transactions processed, ~100M+ unique user addresses, and $5B+ in assets secured.</div><div><br></div><div><span style="font-size: 11pt">The Customer Success Manager role is designed to maintain and nourish key relationships within the Polygon Studios NFT ecosystem and own the overall account management vertical. </span></div><div><br></div><div><span style="font-size: 11pt">While the Business Development team will be bringing in leads through inbound/outbound channels, it will be the responsibility of the </span><span style="font-size: 14.6667px">Customer Success </span><span style="font-size: 11pt">Manager to provide smooth onboarding for projects on the Polygon network and at the same time, provide high-quality consulting services to such projects related to NFT best practices, web3 strategy, appropriate developer tooling and marketing strategies and activation points. </span></div><div><br></div><div><span style="font-size: 11pt">The ideal candidate would have: </span></div><div><span style="font-size: 11pt">- &nbsp;Ability to read NFT/Web3 market conditions and translate that into a value with current top-end Polygon Studios projects </span></div><div><span style="font-size: 11pt">- &nbsp;Comfortable project managing and designing web3 strategies for leading brands working with Polygon </span></div><div><span style="font-size: 11pt">- &nbsp;Creating industry best practices that can be provided to clients </span></div><div><span style="font-size: 11pt">- &nbsp;Ability to liaise with the PS/project marketing teams to develop strategies around deriving more value from the Polygon ecosystem</span></div><div><span style="font-size: 11pt">- &nbsp;Working with PS marketing team on creating marketing campaigns for our leading clients</span></div><div><span style="font-size: 11pt">- &nbsp;Ability to create and run teams, processes, systems and measurable accounts management metrics/OKRs/KPIs </span></div><div><span style="font-size: 11pt">- &nbsp;Ability to create deep relationships with other divisions/units at Polygon </span></div><div><span style="font-size: 11pt">- &nbsp;Exemplary account management pedigree/experience </span></div><div><br></div><div><span style="font-size: 11pt">Requirements: </span></div><div><span style="font-size: 11pt">- Understand industry best practices and trends within the NFT industry and advise/support new projects accordingly </span></div><div><span style="font-size: 11pt">- Consultative and problem-solving in dealing with top tier projects on their blockchain/NFT designs to build the most successful business possible </span></div><div><span style="font-size: 11pt">- Be accountable for customer retention and expansion, increasing the lifetime value of existing customers through client management, forecasting, and driving growth through a variety of creative means (partnerships, connecting to ecosystem partners and investments, technical advice and design, relationship management, etc.) </span></div><div><span style="font-size: 11pt">- Be able to juggle multiple projects and internal Polygon teams to be able to provide high-quality service to projects </span></div><div><span style="font-size: 11pt">- Lead customers through our integration experience, help consult them and deeply understand our customers business and their needs, and help them </span><span style="font-size: 14.6667px">maximize</span><span style="font-size: 11pt"> the success of their NFT business </span></div><div><span style="font-size: 11pt">- Create a scalable playbook for customer success, working with our internal content </span></div><div><span style="font-size: 11pt">- Be a constant advocate for business customers of Polygon&nbsp;</span></div><div><br></div><div><span style="font-size: 15px">#LI-Remote&nbsp;</span></div>

What is Polygon?

Polygon is the leading platform for Ethereum scaling and infrastructure development. Its growing suite of products offers developers easy access to all major scaling and infrastructure solutions: L2 solutions (ZK Rollups and Optimistic Rollups), sidechains, hybrid solutions, stand-alone and enterprise chains, data availability solutions, and more. Polygon’s scaling solutions have seen widespread adoption with 7000+ applications hosted, 1B+ total transactions processed, ~100M+ unique user addresses, and $5B+ in assets secured.

The Customer Success Manager role is designed to maintain and nourish key relationships within the Polygon Studios NFT ecosystem and own the overall account management vertical. 

While the Business Development team will be bringing in leads through inbound/outbound channels, it will be the responsibility of the Customer Success Manager to provide smooth onboarding for projects on the Polygon network and at the same time, provide high-quality consulting services to such projects related to NFT best practices, web3 strategy, appropriate developer tooling and marketing strategies and activation points. 

The ideal candidate would have: 
-  Ability to read NFT/Web3 market conditions and translate that into a value with current top-end Polygon Studios projects 
-  Comfortable project managing and designing web3 strategies for leading brands working with Polygon 
-  Creating industry best practices that can be provided to clients 
-  Ability to liaise with the PS/project marketing teams to develop strategies around deriving more value from the Polygon ecosystem
-  Working with PS marketing team on creating marketing campaigns for our leading clients
-  Ability to create and run teams, processes, systems and measurable accounts management metrics/OKRs/KPIs 
-  Ability to create deep relationships with other divisions/units at Polygon 
-  Exemplary account management pedigree/experience 

Requirements: 
- Understand industry best practices and trends within the NFT industry and advise/support new projects accordingly 
- Consultative and problem-solving in dealing with top tier projects on their blockchain/NFT designs to build the most successful business possible 
- Be accountable for customer retention and expansion, increasing the lifetime value of existing customers through client management, forecasting, and driving growth through a variety of creative means (partnerships, connecting to ecosystem partners and investments, technical advice and design, relationship management, etc.) 
- Be able to juggle multiple projects and internal Polygon teams to be able to provide high-quality service to projects 
- Lead customers through our integration experience, help consult them and deeply understand our customers business and their needs, and help them maximize the success of their NFT business 
- Create a scalable playbook for customer success, working with our internal content 
- Be a constant advocate for business customers of Polygon 

#LI-Remote 


Polygon

Customer Success Manager - Polygon Studios (Remote)

<div><span style="font-size: 13.999999999999998pt">About the Filecoin Foundation</span></div><div><span style="font-size: 11pt">The </span><a href="https://fil.org/" style="font-size: 11pt">Filecoin Foundation</a><span style="font-size: 11pt"> (FF) is an independent organization that facilitates governance of the Filecoin network, funds critical development projects, supports the growth of the Filecoin ecosystem, and advocates for Filecoin and the decentralized web. In 2017, the creators of Filecoin envisioned that an independent Filecoin Foundation would serve as the long-term governance body for the Filecoin Ecosystem. They gave the Foundation the mandate to “grow an open ecosystem for decentralized storage” and to “give developers an open and sustainable platform to build, enhance and monetize those services.” They wanted the Foundation to be modeled on Foundations for other open-source projects like the Apache Software Foundation, the Mozilla Foundation and the Linux Foundation. The Filecoin Foundation operates independently of Protocol Labs, the organization that designed and built the Filecoin network. As a member of our early-stage team, you will have the opportunity to help define our growth as the organization scales. This is a full-time, remote position.</span></div><div><br></div><div><span style="font-size: 13.999999999999998pt">Job Description</span></div><div><span style="font-size: 11pt">As a Security Operations Engineer, you will play a key role in ensuring and enhancing the security of the Filecoin Ecosystem and Filecoin Foundation. Joining the security team, you will help identify potential security concerns, respond to security incidents, and ensure adherence to security best practices across the foundation. The ideal candidate has a solid understanding of information security fundamentals, a variety of IT skills, and is looking to take their career towards more autonomy, diverse responsibilities, and decentralization. Successful candidates will exhibit exceptional communication and interpersonal skills in order to work and liaise with multiple different teams with ease. Attention to detail and the ability to shift priorities seamlessly will also be key in this role, as you must balance time-sensitive tasks alongside your everyday responsibilities. If you are passionate about cybersecurity and the decentralized web, this might be the position for you.&nbsp;</span>&nbsp;&nbsp;</div>

About the Filecoin Foundation
The Filecoin Foundation (FF) is an independent organization that facilitates governance of the Filecoin network, funds critical development projects, supports the growth of the Filecoin ecosystem, and advocates for Filecoin and the decentralized web. In 2017, the creators of Filecoin envisioned that an independent Filecoin Foundation would serve as the long-term governance body for the Filecoin Ecosystem. They gave the Foundation the mandate to “grow an open ecosystem for decentralized storage” and to “give developers an open and sustainable platform to build, enhance and monetize those services.” They wanted the Foundation to be modeled on Foundations for other open-source projects like the Apache Software Foundation, the Mozilla Foundation and the Linux Foundation. The Filecoin Foundation operates independently of Protocol Labs, the organization that designed and built the Filecoin network. As a member of our early-stage team, you will have the opportunity to help define our growth as the organization scales. This is a full-time, remote position.

Job Description
As a Security Operations Engineer, you will play a key role in ensuring and enhancing the security of the Filecoin Ecosystem and Filecoin Foundation. Joining the security team, you will help identify potential security concerns, respond to security incidents, and ensure adherence to security best practices across the foundation. The ideal candidate has a solid understanding of information security fundamentals, a variety of IT skills, and is looking to take their career towards more autonomy, diverse responsibilities, and decentralization. Successful candidates will exhibit exceptional communication and interpersonal skills in order to work and liaise with multiple different teams with ease. Attention to detail and the ability to shift priorities seamlessly will also be key in this role, as you must balance time-sensitive tasks alongside your everyday responsibilities. If you are passionate about cybersecurity and the decentralized web, this might be the position for you.   


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