# Protocol Engineer (DeFi)

## About Tunnel Vision Labs

Tunnel Vision Labs is a venture studio focused on building sophisticated DeFi and cross-chain communication products. Our mission is to accelerate the adoption of decentralized technologies and unlock the full potential of DeFi and web3.
We are a remote-friendly company with a strong commitment to ensuring our team members can do great work and thrive without having to live near an office. This role is open to candidates across the world.

## About the Opportunity
We are seeking a highly skilled and passionate Protocol Engineer with a strong background in Solidity development and experience in DeFi, markets, financial engineering, or mechanism design to join our team. The ideal candidate will be responsible for developing innovative protocols and writing production-ready code that enables seamless cross-chain asset transfer while maintaining high levels of security.

## Responsibilities
- Develop bleeding edge protocols and write production-ready code for seamless cross-chain asset transfers, focusing on interoperability and safety
- Conduct thorough research on existing protocols and market trends to develop new or improve existing financial products
- Work as a key member of the  protocol engineering team to architect, specify, and implement your research findings
- Serve as an educational resource for the rest of the team, ensuring a shared understanding of technical concepts and innovations
- Continuously evaluate and improve the security and efficiency of our solutions
- Work closely with other engineers to integrate, test, and deploy developed protocols
- Ensure the highest quality of code, adhering to best practices and industry standards.

## Requirements
- Bachelor's degree or higher in Computer Science, Mathematics, Engineering, or a related field
- Strong background in DeFi, crypto communities, traditional finance products, and mechanism design
- In-depth knowledge of blockchain technology and smart contract development, with a focus on Solidity programming
- Proven experience in writing production-ready Solidity code for DeFi applications or protocols
- Excellent written and verbal communication skills with the ability to discuss technical concepts clearly and concisely
- Open-mindedness towards new ideas with a mindset of continuous learning and improvement
- Ability to work independently and collaboratively in a fast-paced environment

## Nice-to-Haves
- Prior experience working on interchain liquidity solutions or cross-chain interoperability projects
- Familiarity with the Ethereum, Polkadot, or Cosmos ecosystems
- Experience in financial engineering, market making, or structured product design

We are committed to creating a diverse and inclusive work environment and welcome all qualified candidates regardless of their background or experience level. If you share our vision of providing seamless cross-chain asset transfer solutions while prioritizing security, we encourage you to apply.




We are seeking a highly skilled and passionate Protocol Engineer with a strong background in Solidity development and experience in DeFi, markets, financial engineering, or mechanism design to join our team.

Tunnel Vision Labs is a venture studio focused on building sophisticated DeFi and cross-chain communication products. Our mission is to accelerate the adoption of decentralized technologies and unlock the full potential of DeFi and web3.
We are a remote-friendly company with a strong commitment to ensuring our team members can do great work and thrive without having to live near an office. This role is open to candidates across the world.


Tunnel Vision Labs is a venture studio focused on building sophisticated DeFi and cross-chain communication products. Our mission is to accelerate the adoption of decentralized technologies and unlock the full potential of DeFi and web3.

Tunnel Vision Labs

Protocol Engineer (DeFi)

<div><i>All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location.&nbsp;</i></div><div><br></div><div><b style="font-size: 18px">About Us</b><span style="font-size: 18px">&nbsp;</span></div><div>Chainlink is the industry-standard Web3 services platform that enables developers to build feature-rich Web3 applications with seamless access to real-world data and off-chain computation.</div><div><br></div><div>• Chainlink has helped enable $7T+ in transaction value since the start of 2022.</div><div>• Over 1,700 Web3 projects have integrated Chainlink services.</div><div>• Chainlink is live on 15+ blockchains with many having joined the Chainlink SCALE program.</div><div>• Chainlink is relied upon by industry-leading protocols like Aave, Compound, Paxos, Synthetix, and ENS.</div><div>• Chainlink has delivered 7.4B+ data points on-chain and onboarded 900+ decentralized oracle networks.</div><div>• Chainlink has established collaborations with Associated Press, Accuweather, AWS, Google Cloud, Meta, and Twilio.</div><div>• The world-class Chainlink Labs research team has won various awards for its work on distributed systems, security, and more.</div><div><br></div><div><b style="font-size: 18px">Who we’re looking for:&nbsp;</b></div><div>• You’re focused on what matters most and ignore unimportant industry distractions.&nbsp;</div><div>• You take extreme ownership and deliver outstanding results.&nbsp;</div><div>• You have a growth mindset, seek out feedback and engage in constructive dialogue with others to help them grow.</div><div>• You move fast and evolve with rapidly advancing technologies.&nbsp;</div><div>• You want to be part of a team that excels and is committed to building the Chainlink Network and growing the Web3 ecosystem over the long term.&nbsp;</div><div>• You are welcoming toward a diverse network of participants joining an open, global standard.</div><div>• You’re excited about the future of Web3 and building a world powered by cryptographic truth.&nbsp;</div><div><br></div><div>At Chainlink Labs, our engineering team pushes the scale and capabilities of decentralized applications across the industry. The Chainlink Network holds &gt;70% market share in the oracle space, solving real-world problems by enabling smart contracts to securely interact with off-chain data/computation.</div><div><br></div><div>We value talented and driven craftsmen who work collaboratively to tackle complex challenges, deliver product impact, and grow as builders. Join us and shape the future of blockchain technology and decentralized finance.&nbsp;</div><div><br></div><div><span style="font-size: 12pt">The Engineering Operations team supports product teams by providing specialized expertise required to keep products in a safe and reliable functioning condition while maximizing delivery velocity. Engineering Operations functions as a security, release, and operational layer ensuring optimal balance between feature delivery velocity and product stability.&nbsp; We focus on minimizing operational risk, improving tempo, and automating manual processes that prevent software delivery from being repeatable and stable.&nbsp;</span></div><div><br></div><div><span style="font-size: 12pt">DevOps Engineer combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. Much of our software development focuses on building infrastructure and eliminating work through automation. We are distributed across time zones and continents, and we embrace remote work. </span></div><div><br></div><div><span style="font-size: 12pt">In the EngOps team, we follow the infrastructure-as-code approach and practice GitOps. Our on-call rotation uses the follow-the-sun pattern. We all have different backgrounds and are determined to help you succeed no matter where you are or who you are. If you think you would do a great job at Chainlink, we are looking forward to speaking with you, even if you don't match 100% of the job requirements: those describe people we've usually had a great time working with, but they're not a tick-box exercise.</span></div>

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location. 

About Us 
Chainlink is the industry-standard Web3 services platform that enables developers to build feature-rich Web3 applications with seamless access to real-world data and off-chain computation.

• Chainlink has helped enable $7T+ in transaction value since the start of 2022.
• Over 1,700 Web3 projects have integrated Chainlink services.
• Chainlink is live on 15+ blockchains with many having joined the Chainlink SCALE program.
• Chainlink is relied upon by industry-leading protocols like Aave, Compound, Paxos, Synthetix, and ENS.
• Chainlink has delivered 7.4B+ data points on-chain and onboarded 900+ decentralized oracle networks.
• Chainlink has established collaborations with Associated Press, Accuweather, AWS, Google Cloud, Meta, and Twilio.
• The world-class Chainlink Labs research team has won various awards for its work on distributed systems, security, and more.

Who we’re looking for: 
• You’re focused on what matters most and ignore unimportant industry distractions. 
• You take extreme ownership and deliver outstanding results. 
• You have a growth mindset, seek out feedback and engage in constructive dialogue with others to help them grow.
• You move fast and evolve with rapidly advancing technologies. 
• You want to be part of a team that excels and is committed to building the Chainlink Network and growing the Web3 ecosystem over the long term. 
• You are welcoming toward a diverse network of participants joining an open, global standard.
• You’re excited about the future of Web3 and building a world powered by cryptographic truth. 

At Chainlink Labs, our engineering team pushes the scale and capabilities of decentralized applications across the industry. The Chainlink Network holds >70% market share in the oracle space, solving real-world problems by enabling smart contracts to securely interact with off-chain data/computation.

We value talented and driven craftsmen who work collaboratively to tackle complex challenges, deliver product impact, and grow as builders. Join us and shape the future of blockchain technology and decentralized finance.

The Engineering Operations team supports product teams by providing specialized expertise required to keep products in a safe and reliable functioning condition while maximizing delivery velocity. Engineering Operations functions as a security, release, and operational layer ensuring optimal balance between feature delivery velocity and product stability.  We focus on minimizing operational risk, improving tempo, and automating manual processes that prevent software delivery from being repeatable and stable. 

DevOps Engineer combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. Much of our software development focuses on building infrastructure and eliminating work through automation. We are distributed across time zones and continents, and we embrace remote work. 

In the EngOps team, we follow the infrastructure-as-code approach and practice GitOps. Our on-call rotation uses the follow-the-sun pattern. We all have different backgrounds and are determined to help you succeed no matter where you are or who you are. If you think you would do a great job at Chainlink, we are looking forward to speaking with you, even if you don't match 100% of the job requirements: those describe people we've usually had a great time working with, but they're not a tick-box exercise.


Chainlink

Senior DevOps Engineer, Engineering Operations

DevOps Engineer, Engineering Operations

&lt;div class=&quot;content-intro&quot;&gt;&lt;div&gt;The Uniswap Protocol is the largest decentralized trading and automated market making protocol (often called a DEX, “Decentralized Exchange”) on Ethereum.&lt;/div&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;div&gt;The Uniswap Labs team was a major contributor to the Uniswap Protocol and now focuses on building a suite of products to support the Uniswap Labs ecosystem. Our team is one of the most impactful in crypto. We are based out of SoHo in New York City with the option to be partially or fully remote depending on the position.&lt;/div&gt;&lt;/div&gt;&lt;p&gt;Uniswap Labs is hiring a Customer Support Specialist. You will have the opportunity to shape our customer support values, function, systems and processes. We are often an early touch point for web3 users, and receive inquires outside of our product space. You will create a way for folks to feel heard and supported externally, and also work internally to represent our users within our team and improve their experiences.&lt;/p&gt;
&lt;h3&gt;Responsibilities:&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Provide user support via Zendesk&lt;/li&gt;
&lt;li&gt;Act as an advocate and onboarding specialist for users&lt;/li&gt;
&lt;li&gt;The first touch point for all user issues, responsible for ensuring that every inquiry is handled in accordance to our SLAs&lt;/li&gt;
&lt;li&gt;Synthesize insights from user interactions and surface critical issues to the Engineering team&lt;/li&gt;
&lt;li&gt;Assist in designing, implementing and operating user support processes to ensure the team meets goals&lt;/li&gt;
&lt;li&gt;Systematically communicate feedback to key stakeholders, providing guidance and input on new product features&lt;/li&gt;
&lt;li&gt;Keep internal and external informational resources up to date in an environment of rapid iteration&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Requirements:&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;2+ years experience doing customer support in a high growth environment&lt;/li&gt;
&lt;li&gt;Strong written and verbal communication skills that can effectively distill complex concepts into simple ones&lt;/li&gt;
&lt;li&gt;You are motivated by helping others and are the type of person who prides themselves on turning an angry user into a 5-star rating&lt;/li&gt;
&lt;li&gt;You can help solve complex problems end-to-end so as to mitigate delegation as much as possible&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;Nice to Haves:&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;Experience with user onboarding at a software company&lt;/li&gt;
&lt;li&gt;Experience with DeFi, knowledge of blockchains, and experience using crypto wallets is a (big) plus!&lt;/li&gt;
&lt;li&gt;Love for the unicorns 🦄&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;
&lt;p&gt;&lt;em&gt;Minimum full-time salary of $48,000-$72,000. Disclosure in accordance with New York City&#39;s Pay Transparency Law. &lt;/em&gt;&lt;em&gt;Full Time employees at Uniswap Labs are also eligible for other compensation elements, including equity, tokens, and benefits, dependent on the position type.&lt;/em&gt;&lt;/p&gt;
&lt;/div&gt;
&lt;div class=&quot;content-conclusion&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;Uniswap Labs’ Full-Time employee benefits include unlimited and encouraged time off, 100% company-paid medical, dental, &amp;amp; vision for you and your dependents, 401(k) participation, annual $1,500 education stipend, up to 16 weeks paid parental leave, home office setup stipend for remote employees and daily lunches at NY headquarters (all benefits are subject to applicable taxes and based on eligibility).&lt;/p&gt;
&lt;p&gt;Uniswap Labs is proud to be an equal opportunity employer (EEO). We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability (including gender dysphoria and similar gender-related conditions), sex, gender identity or expression, sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality, and asexuality), veteran status, military status, domestic violence victim status, reproductive health decision making or any other protected category.&lt;/p&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;div&gt;The Uniswap Protocol is the largest decentralized trading and automated market making protocol (often called a DEX, “Decentralized Exchange”) on Ethereum.&lt;/div&gt; &lt;div&gt;&amp;nbsp;&lt;/div&gt; &lt;div&gt;The Uniswap Labs team was a major contributor to the Uniswap Protocol and now focuses on building a suite of products to support the Uniswap Labs ecosystem. Our team is one of the most impactful in crypto. We are based out of SoHo in New York City with the option to be partially or fully remote depending on the position.&lt;/div&gt;&lt;/div&gt;&lt;p&gt;Uniswap Labs is hiring a Customer Support Specialist. You will have the opportunity to shape our customer support values, function, systems and processes. We are often an early touch point for web3 users, and receive inquires outside of our product space. You will create a way for folks to feel heard and supported externally, and also work internally to represent our users within our team and improve their experiences.&lt;/p&gt; &lt;h3&gt;Responsibilities:&lt;/h3&gt; &lt;ul&gt; &lt;li&gt;Provide user support via Zendesk&lt;/li&gt; &lt;li&gt;Act as an advocate and onboarding specialist for users&lt;/li&gt; &lt;li&gt;The first touch point for all user issues, responsible for ensuring that every inquiry is handled in accordance to our SLAs&lt;/li&gt; &lt;li&gt;Synthesize insights from user interactions and surface critical issues to the Engineering team&lt;/li&gt; &lt;li&gt;Assist in designing, implementing and operating user support processes to ensure the team meets goals&lt;/li&gt; &lt;li&gt;Systematically communicate feedback to key stakeholders, providing guidance and input on new product features&lt;/li&gt; &lt;li&gt;Keep internal and external informational resources up to date in an environment of rapid iteration&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;Requirements:&lt;/h3&gt; &lt;ul&gt; &lt;li&gt;2+ years experience doing customer support in a high growth environment&lt;/li&gt; &lt;li&gt;Strong written and verbal communication skills that can effectively distill complex concepts into simple ones&lt;/li&gt; &lt;li&gt;You are motivated by helping others and are the type of person who prides themselves on turning an angry user into a 5-star rating&lt;/li&gt; &lt;li&gt;You can help solve complex problems end-to-end so as to mitigate delegation as much as possible&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;Nice to Haves:&lt;/h3&gt; &lt;ul&gt; &lt;li&gt;Experience with user onboarding at a software company&lt;/li&gt; &lt;li&gt;Experience with DeFi, knowledge of blockchains, and experience using crypto wallets is a (big) plus!&lt;/li&gt; &lt;li&gt;Love for the unicorns 🦄&lt;/li&gt; &lt;/ul&gt; &lt;div&gt; &lt;p&gt;&lt;em&gt;Minimum full-time salary of $48,000-$72,000. Disclosure in accordance with New York City&#39;s Pay Transparency Law. &lt;/em&gt;&lt;em&gt;Full Time employees at Uniswap Labs are also eligible for other compensation elements, including equity, tokens, and benefits, dependent on the position type.&lt;/em&gt;&lt;/p&gt; &lt;/div&gt; &lt;div class=&quot;content-conclusion&quot;&gt;&amp;nbsp;&lt;/div&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;Uniswap Labs’ Full-Time employee benefits include unlimited and encouraged time off, 100% company-paid medical, dental, &amp;amp; vision for you and your dependents, 401(k) participation, annual $1,500 education stipend, up to 16 weeks paid parental leave, home office setup stipend for remote employees and daily lunches at NY headquarters (all benefits are subject to applicable taxes and based on eligibility).&lt;/p&gt; &lt;p&gt;Uniswap Labs is proud to be an equal opportunity employer (EEO). We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability (including gender dysphoria and similar gender-related conditions), sex, gender identity or expression, sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality, and asexuality), veteran status, military status, domestic violence victim status, reproductive health decision making or any other protected category.&lt;/p&gt;&lt;/div&gt;

The Uniswap Labs team was a major contributor to the Uniswap Protocol and now focuses on building a suite of products to support the Uniswap ecosystem. Our team is one of the most impactful in crypto. We are based out of SoHo in New York City with the option to be partially or fully remote depending on the position.


The Uniswap Protocol is the largest decentralized trading and automated market making protocol ('DEX') on Ethereum.

Uniswap Labs

Customer Support Specialist 

&lt;p&gt;&lt;a href=&quot;https://edgeandnode.com&quot;&gt;Edge &amp;amp; Node&lt;/a&gt; is a creative software development company working to build a vibrant, decentralized future. Founded by the initial team behind The Graph, Edge &amp;amp; Node is dedicated to the advancement of web3, a decentralized and fair internet where public data is available to all—an internet that enables its users to increase agency over their creations and their lives.&lt;/p&gt;
&lt;p&gt;Edge &amp;amp; Node’s initial product is &lt;a href=&quot;https://thegraph.com/en/&quot;&gt;The Graph&lt;/a&gt;, an indexing protocol for querying networks like Ethereum and IPFS, which ensures open data is always available and easy to access. The Graph is used by thousands of protocols and dapps including Uniswap, Livepeer, Aave, Decentraland, and more. Edge &amp;amp; Node also launched &lt;a href=&quot;https://everest.link/&quot;&gt;Everest&lt;/a&gt;, a decentralized registry with the mission to catalyze the shift to web3, facilitating community-driven curation of projects providing ongoing utility to the crypto space.&lt;/p&gt;
&lt;p&gt;Tech Support &amp;amp; Developer Success is passionate about web3 and is familiar with The Graph. They are savvy about blockchains and APIs with knowledge of subgraphs. They are driven and committed to developing optimal experiences for engineers and users. They excel in client-facing roles and are ready to work with the best web3 projects globally.&lt;/p&gt;
&lt;h2&gt;What You’ll Be Doing&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Reviewing all of the external channels for The Graph and be extremely present and responsive&lt;/li&gt;
&lt;li&gt;Being helpful to all users of The Graph and ensuring each has a positive experience&lt;/li&gt;
&lt;li&gt;Actively answer queries on Discord and identify issues and bugs and ensure applications have seamless experiences with The Graph&lt;/li&gt;
&lt;li&gt;If the requests are more complex, narrowing down the problem a bit, reproducing and writing a proper ticket so that the other engineers can take it from there&lt;/li&gt;
&lt;li&gt;Supporting the business team in meetings, as needed. Manage relationships with potential users and subgraph implementers&lt;/li&gt;
&lt;li&gt;Supporting business team to identify new leads for integrations or partnerships&lt;/li&gt;
&lt;li&gt;Providing technical support and answer questions during hackathons, technical workshops and other inbounds from community events; help developers build the best subgraphs during the events&lt;/li&gt;
&lt;li&gt;Collaborating with the business development and community teams to support subgraph developers, users, and network participants&lt;/li&gt;
&lt;li&gt;Supporting end-to-end process of subgraph integrations and deployments&lt;/li&gt;
&lt;li&gt;Supporting the bug bounty program and protocol testing&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;What We Expect&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Be present on all channels&lt;/li&gt;
&lt;li&gt;Provide fast responses&lt;/li&gt;
&lt;li&gt;Excellent communication skills in English&lt;/li&gt;
&lt;li&gt;Interpersonal skills&lt;/li&gt;
&lt;li&gt;Attention to detail&lt;/li&gt;
&lt;li&gt;Ability to take initiative and drive meetings and engagements with potential users&lt;/li&gt;
&lt;li&gt;Experience with Customer Success and providing solutions for engineering products is preferred&lt;/li&gt;
&lt;li&gt;Experience with Github and other developer tooling&lt;/li&gt;
&lt;li&gt;TypeScript (intermediate skill level)&lt;/li&gt;
&lt;li&gt;GraphQL (intermediate skill level)&lt;/li&gt;
&lt;li&gt;Knowledge about The Graph, blockchain and web3&lt;/li&gt;
&lt;li&gt;1+ year experience in Technical Support, Customer Success or similar&lt;/li&gt;
&lt;li&gt;Bachelors degree in Computer Science, Software Engineering or related practical experience&lt;/li&gt;
&lt;li&gt;Knowledge about Cryptocurrency and the web3 community&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;About The Graph&lt;/h2&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;a href=&quot;https://thegraph.com/&quot; target=&quot;_blank&quot;&gt;The Graph&lt;/a&gt; is the indexing and query layer of web3. The Graph Network’s self service experience for developers launched in July 2021. Developers build and publish open APIs, called subgraphs, that applications can query using GraphQL. The Graph supports indexing data from multiple different networks including Ethereum, NEAR, Arbitrium, Optimism, Polygon, Avalanche, Celo, Fantom, Moonbeam, IPFS, and PoA with more networks coming soon. To date, tens-of-thousands of subgraphs have been deployed on the hosted service, and now subgraphs can be deployed directly on the network. Over 28,000 developers have built subgraphs for applications such as Uniswap, Synthetix, KnownOrigin, Art Blocks, Balancer, Livepeer, DAOstack, Audius, Decentraland, and many others.&lt;/p&gt;
&lt;p&gt;If you are a developer building an application or web3 application, you can use subgraphs for indexing and querying data from blockchains. &lt;a href=&quot;https://thegraph.com/&quot; target=&quot;_blank&quot;&gt;The Graph&lt;/a&gt; allows applications to efficiently and performantly present data in a UI and allows other developers to use your subgraph too! You can &lt;a href=&quot;https://thegraph.com/docs/en/developer/quick-start/&quot; target=&quot;_blank&quot;&gt;deploy a subgraph&lt;/a&gt; to the network using the newly launched &lt;a href=&quot;https://thegraph.com/studio/&quot; target=&quot;_blank&quot;&gt;Subgraph Studio&lt;/a&gt; or query existing subgraphs that are in the &lt;a href=&quot;https://thegraph.com/explorer/&quot; target=&quot;_blank&quot;&gt;Graph Explorer&lt;/a&gt;. The Graph would love to welcome you to be &lt;a href=&quot;https://thegraph.com/docs/en/indexing/&quot; target=&quot;_blank&quot;&gt;Indexers&lt;/a&gt;, &lt;a href=&quot;https://thegraph.com/docs/en/curating/&quot; target=&quot;_blank&quot;&gt;Curators&lt;/a&gt; and/or &lt;a href=&quot;https://thegraph.com/docs/en/delegating/&quot; target=&quot;_blank&quot;&gt;Delegators&lt;/a&gt; on The Graph’s mainnet. Join The Graph community by introducing yourself in The Graph &lt;a href=&quot;https://discord.com/invite/vtvv7FP&quot; target=&quot;_blank&quot;&gt;Discord&lt;/a&gt; for technical discussions, join The Graph’s &lt;a href=&quot;https://t.me/GraphProtocol&quot; target=&quot;_blank&quot;&gt;Telegram&lt;/a&gt; chat, and follow The Graph on &lt;a href=&quot;https://twitter.com/graphprotocol&quot; target=&quot;_blank&quot;&gt;Twitter&lt;/a&gt;, &lt;a href=&quot;https://www.linkedin.com/company/thegraph/&quot; target=&quot;_blank&quot;&gt;LinkedIn&lt;/a&gt;, &lt;a href=&quot;https://www.instagram.com/graphprotocol/?hl=en&quot; target=&quot;_blank&quot;&gt;Instagram&lt;/a&gt;, &lt;a href=&quot;https://www.facebook.com/TheGraphProtocol&quot; target=&quot;_blank&quot;&gt;Facebook&lt;/a&gt;, &lt;a href=&quot;https://www.reddit.com/r/thegraph/&quot; target=&quot;_blank&quot;&gt;Reddit&lt;/a&gt;, and &lt;a href=&quot;https://medium.com/graphprotocol&quot; target=&quot;_blank&quot;&gt;Medium&lt;/a&gt;! The Graph’s developers and members of the community are always eager to chat with you, and The Graph ecosystem has a growing community of developers who support each other.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://thegraph.com/blog/announcing-the-graph-foundation&quot; target=&quot;_blank&quot;&gt;The Graph Foundation&lt;/a&gt; oversees The Graph Network. The Graph Foundation is overseen by the &lt;a href=&quot;https://thegraph.com/blog/inaugurating-council-and-grants&quot; target=&quot;_blank&quot;&gt;Technical Council&lt;/a&gt;. &lt;a href=&quot;https://edgeandnode.com/&quot; target=&quot;_blank&quot;&gt;Edge &amp;amp; Node&lt;/a&gt;, &lt;a href=&quot;https://streamingfast.io&quot; target=&quot;_blank&quot;&gt;StreamingFast&lt;/a&gt;, &lt;a href=&quot;https://messari.io/&quot; target=&quot;_blank&quot;&gt;Messari&lt;/a&gt;, &lt;a href=&quot;https://www.semiotic.ai&quot; target=&quot;_blank&quot;&gt;Semiotic&lt;/a&gt;&amp;nbsp; and &lt;a href=&quot;https://the-guild.dev/&quot; target=&quot;_blank&quot;&gt;The Guild&lt;/a&gt; are five of the many organizations within The Graph ecosystem.&lt;/p&gt;&lt;/div&gt;

&lt;p&gt;&lt;a href=&quot;https://edgeandnode.com&quot;&gt;Edge &amp;amp; Node&lt;/a&gt; is a creative software development company working to build a vibrant, decentralized future. Founded by the initial team behind The Graph, Edge &amp;amp; Node is dedicated to the advancement of web3, a decentralized and fair internet where public data is available to all—an internet that enables its users to increase agency over their creations and their lives.&lt;/p&gt; &lt;p&gt;Edge &amp;amp; Node’s initial product is &lt;a href=&quot;https://thegraph.com/en/&quot;&gt;The Graph&lt;/a&gt;, an indexing protocol for querying networks like Ethereum and IPFS, which ensures open data is always available and easy to access. The Graph is used by thousands of protocols and dapps including Uniswap, Livepeer, Aave, Decentraland, and more. Edge &amp;amp; Node also launched &lt;a href=&quot;https://everest.link/&quot;&gt;Everest&lt;/a&gt;, a decentralized registry with the mission to catalyze the shift to web3, facilitating community-driven curation of projects providing ongoing utility to the crypto space.&lt;/p&gt; &lt;p&gt;Tech Support &amp;amp; Developer Success is passionate about web3 and is familiar with The Graph. They are savvy about blockchains and APIs with knowledge of subgraphs. They are driven and committed to developing optimal experiences for engineers and users. They excel in client-facing roles and are ready to work with the best web3 projects globally.&lt;/p&gt; &lt;h2&gt;What You’ll Be Doing&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;Reviewing all of the external channels for The Graph and be extremely present and responsive&lt;/li&gt; &lt;li&gt;Being helpful to all users of The Graph and ensuring each has a positive experience&lt;/li&gt; &lt;li&gt;Actively answer queries on Discord and identify issues and bugs and ensure applications have seamless experiences with The Graph&lt;/li&gt; &lt;li&gt;If the requests are more complex, narrowing down the problem a bit, reproducing and writing a proper ticket so that the other engineers can take it from there&lt;/li&gt; &lt;li&gt;Supporting the business team in meetings, as needed. Manage relationships with potential users and subgraph implementers&lt;/li&gt; &lt;li&gt;Supporting business team to identify new leads for integrations or partnerships&lt;/li&gt; &lt;li&gt;Providing technical support and answer questions during hackathons, technical workshops and other inbounds from community events; help developers build the best subgraphs during the events&lt;/li&gt; &lt;li&gt;Collaborating with the business development and community teams to support subgraph developers, users, and network participants&lt;/li&gt; &lt;li&gt;Supporting end-to-end process of subgraph integrations and deployments&lt;/li&gt; &lt;li&gt;Supporting the bug bounty program and protocol testing&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;What We Expect&lt;/h2&gt; &lt;ul&gt; &lt;li&gt;Be present on all channels&lt;/li&gt; &lt;li&gt;Provide fast responses&lt;/li&gt; &lt;li&gt;Excellent communication skills in English&lt;/li&gt; &lt;li&gt;Interpersonal skills&lt;/li&gt; &lt;li&gt;Attention to detail&lt;/li&gt; &lt;li&gt;Ability to take initiative and drive meetings and engagements with potential users&lt;/li&gt; &lt;li&gt;Experience with Customer Success and providing solutions for engineering products is preferred&lt;/li&gt; &lt;li&gt;Experience with Github and other developer tooling&lt;/li&gt; &lt;li&gt;TypeScript (intermediate skill level)&lt;/li&gt; &lt;li&gt;GraphQL (intermediate skill level)&lt;/li&gt; &lt;li&gt;Knowledge about The Graph, blockchain and web3&lt;/li&gt; &lt;li&gt;1+ year experience in Technical Support, Customer Success or similar&lt;/li&gt; &lt;li&gt;Bachelors degree in Computer Science, Software Engineering or related practical experience&lt;/li&gt; &lt;li&gt;Knowledge about Cryptocurrency and the web3 community&lt;/li&gt; &lt;/ul&gt; &lt;h2&gt;About The Graph&lt;/h2&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;p&gt;&lt;a href=&quot;https://thegraph.com/&quot; target=&quot;_blank&quot;&gt;The Graph&lt;/a&gt; is the indexing and query layer of web3. The Graph Network’s self service experience for developers launched in July 2021. Developers build and publish open APIs, called subgraphs, that applications can query using GraphQL. The Graph supports indexing data from multiple different networks including Ethereum, NEAR, Arbitrium, Optimism, Polygon, Avalanche, Celo, Fantom, Moonbeam, IPFS, and PoA with more networks coming soon. To date, tens-of-thousands of subgraphs have been deployed on the hosted service, and now subgraphs can be deployed directly on the network. Over 28,000 developers have built subgraphs for applications such as Uniswap, Synthetix, KnownOrigin, Art Blocks, Balancer, Livepeer, DAOstack, Audius, Decentraland, and many others.&lt;/p&gt; &lt;p&gt;If you are a developer building an application or web3 application, you can use subgraphs for indexing and querying data from blockchains. &lt;a href=&quot;https://thegraph.com/&quot; target=&quot;_blank&quot;&gt;The Graph&lt;/a&gt; allows applications to efficiently and performantly present data in a UI and allows other developers to use your subgraph too! You can &lt;a href=&quot;https://thegraph.com/docs/en/developer/quick-start/&quot; target=&quot;_blank&quot;&gt;deploy a subgraph&lt;/a&gt; to the network using the newly launched &lt;a href=&quot;https://thegraph.com/studio/&quot; target=&quot;_blank&quot;&gt;Subgraph Studio&lt;/a&gt; or query existing subgraphs that are in the &lt;a href=&quot;https://thegraph.com/explorer/&quot; target=&quot;_blank&quot;&gt;Graph Explorer&lt;/a&gt;. The Graph would love to welcome you to be &lt;a href=&quot;https://thegraph.com/docs/en/indexing/&quot; target=&quot;_blank&quot;&gt;Indexers&lt;/a&gt;, &lt;a href=&quot;https://thegraph.com/docs/en/curating/&quot; target=&quot;_blank&quot;&gt;Curators&lt;/a&gt; and/or &lt;a href=&quot;https://thegraph.com/docs/en/delegating/&quot; target=&quot;_blank&quot;&gt;Delegators&lt;/a&gt; on The Graph’s mainnet. Join The Graph community by introducing yourself in The Graph &lt;a href=&quot;https://discord.com/invite/vtvv7FP&quot; target=&quot;_blank&quot;&gt;Discord&lt;/a&gt; for technical discussions, join The Graph’s &lt;a href=&quot;https://t.me/GraphProtocol&quot; target=&quot;_blank&quot;&gt;Telegram&lt;/a&gt; chat, and follow The Graph on &lt;a href=&quot;https://twitter.com/graphprotocol&quot; target=&quot;_blank&quot;&gt;Twitter&lt;/a&gt;, &lt;a href=&quot;https://www.linkedin.com/company/thegraph/&quot; target=&quot;_blank&quot;&gt;LinkedIn&lt;/a&gt;, &lt;a href=&quot;https://www.instagram.com/graphprotocol/?hl=en&quot; target=&quot;_blank&quot;&gt;Instagram&lt;/a&gt;, &lt;a href=&quot;https://www.facebook.com/TheGraphProtocol&quot; target=&quot;_blank&quot;&gt;Facebook&lt;/a&gt;, &lt;a href=&quot;https://www.reddit.com/r/thegraph/&quot; target=&quot;_blank&quot;&gt;Reddit&lt;/a&gt;, and &lt;a href=&quot;https://medium.com/graphprotocol&quot; target=&quot;_blank&quot;&gt;Medium&lt;/a&gt;! The Graph’s developers and members of the community are always eager to chat with you, and The Graph ecosystem has a growing community of developers who support each other.&lt;/p&gt; &lt;p&gt;&lt;a href=&quot;https://thegraph.com/blog/announcing-the-graph-foundation&quot; target=&quot;_blank&quot;&gt;The Graph Foundation&lt;/a&gt; oversees The Graph Network. The Graph Foundation is overseen by the &lt;a href=&quot;https://thegraph.com/blog/inaugurating-council-and-grants&quot; target=&quot;_blank&quot;&gt;Technical Council&lt;/a&gt;. &lt;a href=&quot;https://edgeandnode.com/&quot; target=&quot;_blank&quot;&gt;Edge &amp;amp; Node&lt;/a&gt;, &lt;a href=&quot;https://streamingfast.io&quot; target=&quot;_blank&quot;&gt;StreamingFast&lt;/a&gt;, &lt;a href=&quot;https://messari.io/&quot; target=&quot;_blank&quot;&gt;Messari&lt;/a&gt;, &lt;a href=&quot;https://www.semiotic.ai&quot; target=&quot;_blank&quot;&gt;Semiotic&lt;/a&gt;&amp;nbsp; and &lt;a href=&quot;https://the-guild.dev/&quot; target=&quot;_blank&quot;&gt;The Guild&lt;/a&gt; are five of the many organizations within The Graph ecosystem.&lt;/p&gt;&lt;/div&gt;

We are a small, creative, high functioning team. We seek leverage by supporting and collaborating with a large number of similarly minded values aligned teams.


Edge & Node is the initial team behind The Graph. We create and support protocols and dapps that empower individuals and move humanity forward.

Edge & Node

Technical Support Engineer

&lt;div class=&quot;content-intro&quot;&gt;&lt;h3&gt;&lt;strong&gt;About us&lt;/strong&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;Founded in 2015, OpenZeppelin is the premier crypto cybersecurity technology and services company, trusted by the most used DeFi and NFT projects in the world.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;Our mission is to protect the open economy, safeguarding tens of billions of dollars in funds for leading crypto organizations including&amp;nbsp;&lt;a href=&quot;https://aave.com/&quot; target=&quot;_blank&quot;&gt;Aave&lt;/a&gt;, &lt;a href=&quot;https://www.coinbase.com/&quot; target=&quot;_blank&quot;&gt;Coinbase&lt;/a&gt;, &lt;a href=&quot;https://compound.finance/&quot; target=&quot;_blank&quot;&gt;Compound&lt;/a&gt;, &lt;a href=&quot;https://ethereum.org/en/foundation/&quot; target=&quot;_blank&quot;&gt;Ethereum Foundation,&lt;/a&gt; &lt;a href=&quot;https://thegraph.com/en/&quot; target=&quot;_blank&quot;&gt;TheGraph&lt;/a&gt; and many others.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;The OpenZeppelin team, spread across 30+ countries in the world, is responsible for creating the most popular &lt;a href=&quot;https://github.com/OpenZeppelin&quot; target=&quot;_blank&quot;&gt;Open Source Library&lt;/a&gt; for Smart Contract development in the world with over 15 million downloads! The expertise we&#39;ve built along the years allowed us to uncover major security vulnerabilities for some of the most well known players in the market.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400, style=;&quot;&gt;With the success of our products, our security audit work, and the open source educational efforts, we are setting the industry standards for secure systems of a hyper-fast-growing industry and we&#39;re looking for more folks to help us on our mission.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;h3&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;&lt;strong&gt;About this role&lt;/strong&gt;&lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;OpenZeppelin is seeking for a Strategy and Operations Associate to make a significant impact in the rapidly evolving world of blockchain and cryptocurrency.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In this role, you will play a crucial part in shaping our company&#39;s strategic direction and operational efficiency, working closely with the VP of Finance on diverse projects such as go-to-market strategies, OKR planning and product pricing, among others. If you have a passion for innovation, a strong analytical background, and the desire to contribute to a company at the forefront of crypto security, we invite you to join our remote team and help us protect the open economy.&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;&lt;strong&gt;What you&#39;ll be doing&lt;/strong&gt;&lt;/span&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist in the development and execution of strategic projects to support the company’s growth plans.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate with cross-functional teams to identify opportunities for improvement and growth.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conduct market research and competitive analysis to inform decision-making.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop data-driven insights and recommendations to drive operational efficiency and optimize business performance.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prepare and present findings, insights, and recommendations to senior leadership and stakeholders.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monitor and track the progress of strategic initiatives, ensuring timely execution and alignment with company objectives.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Continuously learn and stay updated on industry trends, best practices, and emerging technologies to drive innovation and business growth.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h3&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;&lt;strong&gt;You have&lt;/strong&gt;&lt;/span&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor&#39;s degree in Business, Finance, Economics, or a related field.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2-5 years of experience in management consulting or corporate strategy roles.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong analytical and problem-solving skills with the ability to synthesize complex information quickly.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated track record of driving results and taking ownership of projects.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent communication and presentation skills, with the ability to effectively convey complex ideas to diverse audiences.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;High level of adaptability, with the ability to work on multiple projects simultaneously and prioritize tasks effectively.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A strong desire to learn, grow, and make a significant impact within the organization.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;section class=&quot;j-content&quot;&gt;
&lt;div class=&quot;container&quot;&gt;
&lt;h3 class=&quot;requirements&quot;&gt;&lt;strong&gt;Benefits&lt;/strong&gt;&lt;/h3&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Unlimited holidays 🏝&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Fully remote: your way of working 🌎&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Paid parental leave &amp;amp; benefits for primary or second caregiver 💙&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Team events: onboarding tour &amp;amp; company retreats in different locations around the world 😎&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Work from home office equipment stipend of up to $500 USD 🪑&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Monthly allowance for wellness activities 💪&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Coworking: access to a coworking space of your choice 👩‍💻&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Learning: technical training; spoken language lessons in any language of your choice (using Italki) 🗣&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Working with a global team in a fast-growing industry 🚀&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p class=&quot;job-description&quot;&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At &lt;/span&gt;&lt;strong&gt;OpenZeppelin&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;
&lt;/section&gt;&lt;/div&gt;

&lt;div class=&quot;content-intro&quot;&gt;&lt;h3&gt;&lt;strong&gt;About us&lt;/strong&gt;&lt;/h3&gt; &lt;p&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;Founded in 2015, OpenZeppelin is the premier crypto cybersecurity technology and services company, trusted by the most used DeFi and NFT projects in the world.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;Our mission is to protect the open economy, safeguarding tens of billions of dollars in funds for leading crypto organizations including&amp;nbsp;&lt;a href=&quot;https://aave.com/&quot; target=&quot;_blank&quot;&gt;Aave&lt;/a&gt;, &lt;a href=&quot;https://www.coinbase.com/&quot; target=&quot;_blank&quot;&gt;Coinbase&lt;/a&gt;, &lt;a href=&quot;https://compound.finance/&quot; target=&quot;_blank&quot;&gt;Compound&lt;/a&gt;, &lt;a href=&quot;https://ethereum.org/en/foundation/&quot; target=&quot;_blank&quot;&gt;Ethereum Foundation,&lt;/a&gt; &lt;a href=&quot;https://thegraph.com/en/&quot; target=&quot;_blank&quot;&gt;TheGraph&lt;/a&gt; and many others.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;The OpenZeppelin team, spread across 30+ countries in the world, is responsible for creating the most popular &lt;a href=&quot;https://github.com/OpenZeppelin&quot; target=&quot;_blank&quot;&gt;Open Source Library&lt;/a&gt; for Smart Contract development in the world with over 15 million downloads! The expertise we&#39;ve built along the years allowed us to uncover major security vulnerabilities for some of the most well known players in the market.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400, style=;&quot;&gt;With the success of our products, our security audit work, and the open source educational efforts, we are setting the industry standards for secure systems of a hyper-fast-growing industry and we&#39;re looking for more folks to help us on our mission.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;h3&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;&lt;strong&gt;About this role&lt;/strong&gt;&lt;/span&gt;&lt;/h3&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;OpenZeppelin is seeking for a Strategy and Operations Associate to make a significant impact in the rapidly evolving world of blockchain and cryptocurrency.&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In this role, you will play a crucial part in shaping our company&#39;s strategic direction and operational efficiency, working closely with the VP of Finance on diverse projects such as go-to-market strategies, OKR planning and product pricing, among others. If you have a passion for innovation, a strong analytical background, and the desire to contribute to a company at the forefront of crypto security, we invite you to join our remote team and help us protect the open economy.&lt;/span&gt;&lt;/p&gt; &lt;h3&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;&lt;strong&gt;What you&#39;ll be doing&lt;/strong&gt;&lt;/span&gt;&lt;/h3&gt; &lt;ul&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist in the development and execution of strategic projects to support the company’s growth plans.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate with cross-functional teams to identify opportunities for improvement and growth.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conduct market research and competitive analysis to inform decision-making.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop data-driven insights and recommendations to drive operational efficiency and optimize business performance.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prepare and present findings, insights, and recommendations to senior leadership and stakeholders.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monitor and track the progress of strategic initiatives, ensuring timely execution and alignment with company objectives.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Continuously learn and stay updated on industry trends, best practices, and emerging technologies to drive innovation and business growth.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;h3&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;&lt;strong&gt;You have&lt;/strong&gt;&lt;/span&gt;&lt;/h3&gt; &lt;ul&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor&#39;s degree in Business, Finance, Economics, or a related field.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2-5 years of experience in management consulting or corporate strategy roles.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong analytical and problem-solving skills with the ability to synthesize complex information quickly.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated track record of driving results and taking ownership of projects.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent communication and presentation skills, with the ability to effectively convey complex ideas to diverse audiences.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;High level of adaptability, with the ability to work on multiple projects simultaneously and prioritize tasks effectively.&lt;/span&gt;&lt;/li&gt; &lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A strong desire to learn, grow, and make a significant impact within the organization.&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt;&lt;div class=&quot;content-conclusion&quot;&gt;&lt;section class=&quot;j-content&quot;&gt; &lt;div class=&quot;container&quot;&gt; &lt;h3 class=&quot;requirements&quot;&gt;&lt;strong&gt;Benefits&lt;/strong&gt;&lt;/h3&gt; &lt;ul&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Unlimited holidays 🏝&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Fully remote: your way of working 🌎&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Paid parental leave &amp;amp; benefits for primary or second caregiver 💙&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Team events: onboarding tour &amp;amp; company retreats in different locations around the world 😎&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Work from home office equipment stipend of up to $500 USD 🪑&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Monthly allowance for wellness activities 💪&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Coworking: access to a coworking space of your choice 👩‍💻&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Learning: technical training; spoken language lessons in any language of your choice (using Italki) 🗣&lt;/span&gt;&lt;/li&gt; &lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400; font-family: helvetica, arial, sans-serif;&quot;&gt;Working with a global team in a fast-growing industry 🚀&lt;/span&gt;&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p class=&quot;job-description&quot;&gt;&lt;span style=&quot;font-family: helvetica, arial, sans-serif;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At &lt;/span&gt;&lt;strong&gt;OpenZeppelin&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; &lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;/div&gt; &lt;/section&gt;&lt;/div&gt;

OpenZeppelin provides security products to build, automate, and operate decentralized applications. We also protect leading organizations by performing security audits on their systems and products. 


The standard for secure blockchain applications

OpenZeppelin

Strategy and Operations Associate

<div><b style="font-size: 18px">We are&nbsp;<a href="https://ramp.network/about/" class="postings-link">Ramp</a>, a&nbsp;</b><a href="https://blog.ramp.network/ramp-closes-70m-series-b-round" style="font-size: 18px" class="postings-link"><b>well-funded scaleup&nbsp;</b></a><b style="font-size: 18px">that makes the Web3 world a reality 🚀</b></div><div><br></div><div><b>Role Overview</b></div><div>We’re looking for a Junior Customer Support Agent to support Ramp's clients. Someone who is excited by the possibilities of working on the intersection of FinTech and blockchain, focused and deeply detail-oriented.&nbsp;</div>

We are Ramp, a well-funded scaleup that makes the Web3 world a reality 🚀

Role Overview
We’re looking for a Junior Customer Support Agent to support Ramp's clients. Someone who is excited by the possibilities of working on the intersection of FinTech and blockchain, focused and deeply detail-oriented. 


Ramp Network

Junior Customer Support Agent

&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://chainsafe.io/&quot;&gt;ChainSafe&lt;/a&gt; is a leading blockchain research and development firm specializing in infrastructure solutions for the decentralized web. Alongside its contributions to significant ecosystems such as Ethereum, Polkadot, Filecoin, Mina, and more, ChainSafe creates solutions for developers and teams across the web3 space utilizing our expertise in&amp;nbsp;&lt;a href=&quot;http://gaming.chainsafe.io/&quot;&gt;gaming&lt;/a&gt;,&amp;nbsp;&lt;a href=&quot;https://chainbridge.chainsafe.io/&quot;&gt;bridging&lt;/a&gt;, NFTs, and&amp;nbsp;&lt;a href=&quot;http://storage.chainsafe.io/&quot;&gt;decentralized storage.&lt;/a&gt; As part of the mission to build innovative products for users and better tooling for developers, ChainSafe embodies an open-source and community-oriented ethos.&lt;/p&gt;
&lt;p&gt;To learn more about ChainSafe, look at our &lt;a href=&quot;https://discord.com/invite/xSAwrnCWcg&quot;&gt;Discord&lt;/a&gt;, &lt;a href=&quot;https://github.com/chainsafe&quot;&gt;GitHub&lt;/a&gt;, and &lt;a href=&quot;https://chainsafe.io/projects&quot;&gt;website&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Here’s what you need to know before reading on:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Our progressive tech stack includes Go, Rust, and TypeScript&lt;/li&gt;
&lt;li&gt;We spearhead ecosystem projects like &lt;a href=&quot;https://github.com/ChainSafe/lodestar&quot;&gt;Lodestar&lt;/a&gt;, &lt;a href=&quot;https://github.com/ChainSafe/web3.js&quot;&gt;Web3.js&lt;/a&gt;, &lt;a href=&quot;https://github.com/ChainSafe/forest&quot;&gt;Forest&lt;/a&gt;, and &lt;a href=&quot;https://github.com/ChainSafe/gossamer&quot;&gt;Gossamer&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;We are global, remote-friendly, and open to contractors&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;At ChainSafe, you’ll be part of a team that believes in the community&#39;s vital importance and contributes to advancing humanity with open-source and decentralized technology.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Who we need&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We are looking for a trustworthy and proactive Blockchain-Operations Engineer to work with our teams to deliver CI/CD pipelines, developer tooling, and production deployments. As a BlockOps Engineer at ChainSafe, you can expect to interact with a wide range of Web3 technologies. You will be expected to take ownership of the architecture, development, deployment, and maintenance of systems with a strong focus on security and modularity.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Orchestrate and architect blockchain node infrastructure for the protocol teams&lt;/li&gt;
&lt;li&gt;Deploy and secure critical systems, e.g., testnet validators, mainnet monitors, etc.&lt;/li&gt;
&lt;li&gt;Implement and maintain CI/CD pipelines to support protocol teams during development and release cycles&lt;/li&gt;
&lt;li&gt;Build tooling to reduce the overhead of deployment and monitoring&lt;/li&gt;
&lt;li&gt;Conduct research and propose solutions to continuously improve the resiliency and continuity of deployed infrastructure&lt;/li&gt;
&lt;li&gt;Produce and update documentation of standards and procedures&lt;/li&gt;
&lt;li&gt;Provide on-demand support as needed (pager duties)&lt;/li&gt;
&lt;li&gt;Prepare disaster recovery and incident response plans for production deployments&lt;/li&gt;
&lt;li&gt;Implement best practices and cost optimization strategies&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Must have&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;At least two years of prior SysAdmin, DevOps, or otherwise relevant industry experience&lt;/li&gt;
&lt;li&gt;Intermediate knowledge in developing scalable &amp;amp; secure cloud networking architecture&lt;/li&gt;
&lt;li&gt;Intermediate knowledge of AWS or comparable cloud providers&lt;/li&gt;
&lt;li&gt;Capable of constructing and orchestrating Docker-based infrastructure&lt;/li&gt;
&lt;li&gt;Very comfortable with Linux systems&lt;/li&gt;
&lt;li&gt;Willingness to learn and master new tooling&lt;/li&gt;
&lt;li&gt;Strong opinions about how to build a sensible and safe cloud environment&lt;/li&gt;
&lt;li&gt;Experience with backing up, provisioning &amp;amp; disaster recovery production databases&lt;/li&gt;
&lt;li&gt;Experience with Kubernetes and working with micro-service architecture&lt;/li&gt;
&lt;li&gt;Knowledge in Git&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Nice to have&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Familiarity with a variety of blockchain nodes (Ethereum, Polkadot, Filecoin, etc.)&lt;/li&gt;
&lt;li&gt;Experience using Prometheus, Grafana, ELK Stack and/or other metrics tooling&lt;/li&gt;
&lt;li&gt;Experience with any configuration management system such as Ansible, Chef, Puppet&lt;/li&gt;
&lt;li&gt;Rust, Go, or TypeScript skills&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Tell us who you are and learn more about us&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;If you feel like you’re the perfect fit for the role, please apply even if you don’t match all the requirements.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Hiring Steps&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Selected candidates will be invited to a 30-45 minute screening call with one of our tech recruiters&lt;/li&gt;
&lt;li&gt;Next, candidates will be invited to a 60-minute values interview with one of our project managers&lt;/li&gt;
&lt;li&gt;Lastly, candidates will be invited to a 60-minute interview with a member of the technical team&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Why Join ChainSafe&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Founded by developers for developers, ChainSafe is a remote-first company with an international team. We continue to provide opportunities for personal and professional growth, value autonomy and responsibility, have a results-driven environment, and offer flexible work hours.&lt;/p&gt;
&lt;p&gt;We care deeply about &lt;a href=&quot;https://chainsafe.io/corevalues&quot;&gt;our values&lt;/a&gt; and look for these attributes in every new team member. In addition, we recognize the benefits of cultivating a diverse team and aspire to embed respect for all people into our culture. We encourage women, the LGBTQIA+ community, people of colour, and members of any other group underrepresented in the blockchain space (or tech in general) to apply.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;How to Apply&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Please fill out the Greenhouse application form below and ensure that you attach your resume and link your Github/Gitlab profile or any software project you have contributed to (if applicable).&lt;/p&gt;

&lt;p&gt;&amp;nbsp;&lt;/p&gt; &lt;p&gt;&lt;a href=&quot;http://chainsafe.io/&quot;&gt;ChainSafe&lt;/a&gt; is a leading blockchain research and development firm specializing in infrastructure solutions for the decentralized web. Alongside its contributions to significant ecosystems such as Ethereum, Polkadot, Filecoin, Mina, and more, ChainSafe creates solutions for developers and teams across the web3 space utilizing our expertise in&amp;nbsp;&lt;a href=&quot;http://gaming.chainsafe.io/&quot;&gt;gaming&lt;/a&gt;,&amp;nbsp;&lt;a href=&quot;https://chainbridge.chainsafe.io/&quot;&gt;bridging&lt;/a&gt;, NFTs, and&amp;nbsp;&lt;a href=&quot;http://storage.chainsafe.io/&quot;&gt;decentralized storage.&lt;/a&gt; As part of the mission to build innovative products for users and better tooling for developers, ChainSafe embodies an open-source and community-oriented ethos.&lt;/p&gt; &lt;p&gt;To learn more about ChainSafe, look at our &lt;a href=&quot;https://discord.com/invite/xSAwrnCWcg&quot;&gt;Discord&lt;/a&gt;, &lt;a href=&quot;https://github.com/chainsafe&quot;&gt;GitHub&lt;/a&gt;, and &lt;a href=&quot;https://chainsafe.io/projects&quot;&gt;website&lt;/a&gt;.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Here’s what you need to know before reading on:&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Our progressive tech stack includes Go, Rust, and TypeScript&lt;/li&gt; &lt;li&gt;We spearhead ecosystem projects like &lt;a href=&quot;https://github.com/ChainSafe/lodestar&quot;&gt;Lodestar&lt;/a&gt;, &lt;a href=&quot;https://github.com/ChainSafe/web3.js&quot;&gt;Web3.js&lt;/a&gt;, &lt;a href=&quot;https://github.com/ChainSafe/forest&quot;&gt;Forest&lt;/a&gt;, and &lt;a href=&quot;https://github.com/ChainSafe/gossamer&quot;&gt;Gossamer&lt;/a&gt;&lt;/li&gt; &lt;li&gt;We are global, remote-friendly, and open to contractors&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;At ChainSafe, you’ll be part of a team that believes in the community&#39;s vital importance and contributes to advancing humanity with open-source and decentralized technology.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Who we need&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;We are looking for a trustworthy and proactive Blockchain-Operations Engineer to work with our teams to deliver CI/CD pipelines, developer tooling, and production deployments. As a BlockOps Engineer at ChainSafe, you can expect to interact with a wide range of Web3 technologies. You will be expected to take ownership of the architecture, development, deployment, and maintenance of systems with a strong focus on security and modularity.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Orchestrate and architect blockchain node infrastructure for the protocol teams&lt;/li&gt; &lt;li&gt;Deploy and secure critical systems, e.g., testnet validators, mainnet monitors, etc.&lt;/li&gt; &lt;li&gt;Implement and maintain CI/CD pipelines to support protocol teams during development and release cycles&lt;/li&gt; &lt;li&gt;Build tooling to reduce the overhead of deployment and monitoring&lt;/li&gt; &lt;li&gt;Conduct research and propose solutions to continuously improve the resiliency and continuity of deployed infrastructure&lt;/li&gt; &lt;li&gt;Produce and update documentation of standards and procedures&lt;/li&gt; &lt;li&gt;Provide on-demand support as needed (pager duties)&lt;/li&gt; &lt;li&gt;Prepare disaster recovery and incident response plans for production deployments&lt;/li&gt; &lt;li&gt;Implement best practices and cost optimization strategies&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Must have&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;At least two years of prior SysAdmin, DevOps, or otherwise relevant industry experience&lt;/li&gt; &lt;li&gt;Intermediate knowledge in developing scalable &amp;amp; secure cloud networking architecture&lt;/li&gt; &lt;li&gt;Intermediate knowledge of AWS or comparable cloud providers&lt;/li&gt; &lt;li&gt;Capable of constructing and orchestrating Docker-based infrastructure&lt;/li&gt; &lt;li&gt;Very comfortable with Linux systems&lt;/li&gt; &lt;li&gt;Willingness to learn and master new tooling&lt;/li&gt; &lt;li&gt;Strong opinions about how to build a sensible and safe cloud environment&lt;/li&gt; &lt;li&gt;Experience with backing up, provisioning &amp;amp; disaster recovery production databases&lt;/li&gt; &lt;li&gt;Experience with Kubernetes and working with micro-service architecture&lt;/li&gt; &lt;li&gt;Knowledge in Git&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Nice to have&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Familiarity with a variety of blockchain nodes (Ethereum, Polkadot, Filecoin, etc.)&lt;/li&gt; &lt;li&gt;Experience using Prometheus, Grafana, ELK Stack and/or other metrics tooling&lt;/li&gt; &lt;li&gt;Experience with any configuration management system such as Ansible, Chef, Puppet&lt;/li&gt; &lt;li&gt;Rust, Go, or TypeScript skills&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Tell us who you are and learn more about us&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;If you feel like you’re the perfect fit for the role, please apply even if you don’t match all the requirements.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;Hiring Steps&lt;/strong&gt;&lt;/p&gt; &lt;ul&gt; &lt;li&gt;Selected candidates will be invited to a 30-45 minute screening call with one of our tech recruiters&lt;/li&gt; &lt;li&gt;Next, candidates will be invited to a 60-minute values interview with one of our project managers&lt;/li&gt; &lt;li&gt;Lastly, candidates will be invited to a 60-minute interview with a member of the technical team&lt;/li&gt; &lt;/ul&gt; &lt;p&gt;&lt;strong&gt;Why Join ChainSafe&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;Founded by developers for developers, ChainSafe is a remote-first company with an international team. We continue to provide opportunities for personal and professional growth, value autonomy and responsibility, have a results-driven environment, and offer flexible work hours.&lt;/p&gt; &lt;p&gt;We care deeply about &lt;a href=&quot;https://chainsafe.io/corevalues&quot;&gt;our values&lt;/a&gt; and look for these attributes in every new team member. In addition, we recognize the benefits of cultivating a diverse team and aspire to embed respect for all people into our culture. We encourage women, the LGBTQIA+ community, people of colour, and members of any other group underrepresented in the blockchain space (or tech in general) to apply.&lt;/p&gt; &lt;p&gt;&lt;strong&gt;How to Apply&lt;/strong&gt;&lt;/p&gt; &lt;p&gt;Please fill out the Greenhouse application form below and ensure that you attach your resume and link your Github/Gitlab profile or any software project you have contributed to (if applicable).&lt;/p&gt;

Join us to build a brazen future

Our mission is to support the future of open-source software and to bring the power of trustless systems to its greatest potential.

We do this by delivering high-quality code efficiently, and doing that in a people-first manner.


ChainSafe’s experience with blockchain engineering spans timezones, cultures, protocols, and business needs.

ChainSafe

Blockchain Operations Engineer, Protocol/Infrastructure

<div><span style="font-size: 11pt">Art Blocks is seeking a Senior Security Operations Engineer who is excited about digital ownership, generative art, and resilient systems to join our fully distributed North American team. The Senior Security Operations Engineer drives the work of securing our endpoints, monitoring our systems, and refining the processes that enable us to build great products. As the second hire in the Security &amp; Privacy group, this role has room to grow. This person will have the opportunity to design solutions and implement them in a low-key, mission-driven environment. This engineer will be a key contributor to both the Security and Operations roadmaps while driving innovative and scalable detection / response solutions.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">You’ll join a small but growing team that is designing, implementing, and validating Art Blocks’ security and privacy posture for our distributed company and our global customers. We partner closely with Engineering, Product Management, and Operations to provide support &amp; guidance to build resilient and scalable systems that bake security into our systems across the company.</span></div><div><br></div><div><span style="font-size: 11pt">We are looking for the best candidates to join our team regardless of location in the United States or Canada. This team is fully distributed &amp; this is a remote position. </span></div>

Art Blocks is seeking a Senior Security Operations Engineer who is excited about digital ownership, generative art, and resilient systems to join our fully distributed North American team. The Senior Security Operations Engineer drives the work of securing our endpoints, monitoring our systems, and refining the processes that enable us to build great products. As the second hire in the Security & Privacy group, this role has room to grow. This person will have the opportunity to design solutions and implement them in a low-key, mission-driven environment. This engineer will be a key contributor to both the Security and Operations roadmaps while driving innovative and scalable detection / response solutions. 

You’ll join a small but growing team that is designing, implementing, and validating Art Blocks’ security and privacy posture for our distributed company and our global customers. We partner closely with Engineering, Product Management, and Operations to provide support & guidance to build resilient and scalable systems that bake security into our systems across the company.

We are looking for the best candidates to join our team regardless of location in the United States or Canada. This team is fully distributed & this is a remote position. 


ArtBlocks

Senior Security Operations Engineer

Node Operator Management (NOM) is a workstream responsible for helping the DAO define, adopt, and implement policies and procedures around node operator registry management, node operator onboarding, node operator operations, and protocol performance and health.

NOM is looking for a Operations Analyst who will work with the rest of the NOM workstream to facilitate the creation, implementation, and iterative fine-tuning of the node operator policies and procedures that will be used across Lido protocol instances across various networks.

This is a full-time consultant position working for Pool Maintenance Labs. As part of the role, you will be assigned to a client project to support the Lido DAO. As a PML consultant you are free to work from anywhere. 

Skills & Competencies:

Applicants should ideally be fast learners, effective communicators, and self-sufficient. The ideal applicant is comfortable in a highly unstructured environment and able to manage multiple threads simultaneously.
- Deep understanding of existing and upcoming Proof of Stake protocols, and especially the intricacies of validator operations for each protocol
- Strong critical thinking and the ability to zoom in / out of detail as needed based on circumstance and challenge at hand
- Strong stakeholder management and negotiation skills in both internal and external settings
- Knowledge of data synthesis, analysis, and computer languages (e.g. python, SQL, scripting etc.) would be hugely beneficial in the automation of routine activities
- Knowledge of multiple operational functions and principles, including basic modeling, customer service and content production
- Very strong organizational and communication skills
- Strong working knowledge of industry ecosystem and mechanics

Key Responsibilities & Duties:

- Assist in the execution of NOM activities, including but not limited to:
- Organizing and executing Node Operator application and onboarding rounds
- Collaborate with the other workstreams to coordinate the launch of new Lido offerings, participate in the identification of expansion requirements, and organize protocol expansions
- Monitor Node Operator performance, raise alarms, and escalate appropriately and timely with relevant parties
- Gathering and analyzing data from various sources (internal and external), and working with the Lido Analytical workstream to develop models, reports, and dashboards to be utilized by NOM stakeholders
- Maintaining databases related to Node Operators
- Writing and publishing articles, reports, etc. regarding NOM operations and results (internal and external facing)
- Assist the Master of Validators in developing a comprehensive playbook that covers NOM responsibilities and activities
- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks
- Represent Lido NOM in industry working groups, and at industry conferences
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration

Typical Tasks
Typical task #1: Run an onboarding round
- Reach out to interested parties to inform them about upcoming onboarding round
- Draft announcement communications for the application and onboarding (to be used on our forums, social media, etc.)
- Help applicants with any questions they may have
- Collate application data and prepare it for evaluation
- Collate evaluation data and prepare report-out to DAO
 
Typical task #2: Monitor operator performance
- Monitor operator performance across networks and raise/escalate issues as needed
- Help devise operator performance scoring methodology and get buy-in for usage with stakeholders
- Liaise between protocol teams / operators / client teams to expedite the resolution of issues and incidents


NOM Operations Analyst facilitates the creation, implementation, and iterative fine-tuning of the node operator policies and procedures

Pool Maintenance Labs is a remote-first not-for-profit technical services company whose objects are education, advocacy, research and experimentation of liquid staking technologies. PML supplies technical services in the blockchain ecosystem and is looking to source a consultant with operations management experience to support a client project at the Lido DAO. Lido software is a leading liquid staking solution, providing a simple and secure way to get network rewards for participating in securing the data integrity of the network. 


Pool Maintenance Labs - Lido DAO project support (decentralized autonomous organization)

PML for Lido DAO

NOM - Operations Analyst

Pool Maintenance Labs is a remote-first not-for-profit technical services company whose objects are education, advocacy, research and experimentation of liquid staking technologies. PML supplies technical services in the blockchain ecosystem and is looking to source a consultant with operations management experience to support a client project at the Lido DAO. Lido software is a leading liquid staking solution, providing a simple and secure way to get network rewards for participating in securing the data integrity of the network.


<div><b>*** Please only apply to this role if you are located in APAC/Asian Pacific Region! ***</b></div><div><br></div><div><span style="font-size: 12pt">Chainlink Labs is seeking a Technical Support Analyst to provide ongoing technical support to the users and node operators within the Chainlink Ecosystem. As a Technical Support Analyst, you will be responsible for responding to user inquiries, identifying and troubleshooting technical issues, escalating complex issues, collaborating with cross-functional teams, maintaining accurate records, providing guidance and support, and participating in training sessions. </span></div>

*** Please only apply to this role if you are located in APAC/Asian Pacific Region! ***

Chainlink Labs is seeking a Technical Support Analyst to provide ongoing technical support to the users and node operators within the Chainlink Ecosystem. As a Technical Support Analyst, you will be responsible for responding to user inquiries, identifying and troubleshooting technical issues, escalating complex issues, collaborating with cross-functional teams, maintaining accurate records, providing guidance and support, and participating in training sessions. 


Technical Support Analyst (APAC)

<div><b>*** Please only apply to this role if you are located in EMEA (Europe, Middle East, Africa) ***</b></div><div><br></div><div><span style="font-size: 12pt">Chainlink Labs is seeking a Technical Support Analyst to provide ongoing technical support to the users and node operators within the Chainlink Ecosystem. As a Technical Support Analyst, you will be responsible for responding to user inquiries, identifying and troubleshooting technical issues, escalating complex issues, collaborating with cross-functional teams, maintaining accurate records, providing guidance and support, and participating in training sessions. </span></div>

*** Please only apply to this role if you are located in EMEA (Europe, Middle East, Africa) ***

Chainlink Labs is seeking a Technical Support Analyst to provide ongoing technical support to the users and node operators within the Chainlink Ecosystem. As a Technical Support Analyst, you will be responsible for responding to user inquiries, identifying and troubleshooting technical issues, escalating complex issues, collaborating with cross-functional teams, maintaining accurate records, providing guidance and support, and participating in training sessions. 


Technical Support Analyst (EMEA)

<div><b>*** Please only apply to this role if you are located in AMERS/North, Latin, or South American Regions) ***</b></div><div><br></div><div><span style="font-size: 12pt">Chainlink Labs is seeking a Technical Support Analyst to provide ongoing technical support to the users and node operators within the Chainlink Ecosystem. As a Technical Support Analyst, you will be responsible for responding to user inquiries, identifying and troubleshooting technical issues, escalating complex issues, collaborating with cross-functional teams, maintaining accurate records, providing guidance and support, and participating in training sessions. </span></div>

*** Please only apply to this role if you are located in AMERS/North, Latin, or South American Regions) ***

Chainlink Labs is seeking a Technical Support Analyst to provide ongoing technical support to the users and node operators within the Chainlink Ecosystem. As a Technical Support Analyst, you will be responsible for responding to user inquiries, identifying and troubleshooting technical issues, escalating complex issues, collaborating with cross-functional teams, maintaining accurate records, providing guidance and support, and participating in training sessions. 


Web3 Operations Jobs

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Senior DevOps Engineer, Engineering Operations

DevOps Engineer, Engineering Operations

Customer Support Specialist

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Senior Security Operations Engineer

NOM - Operations Analyst

NOM - Operations Analyst

Technical Support Analyst (APAC)

Technical Support Analyst (EMEA)

Technical Support Analyst (AMERS)